Thank you for bringing this issue to our attention, and we sincerely apologize for the frustrating experience you've had.

We are aware of an issue that might be related to the issue you are having. We've scheduled the fix for our next release.

We'd love to help you resolve this issue and gather more details. Please could you reach out to us directly at feedback@keepersecurity.com with any additional information?

Our support team is ready to work with you to find a solution.

Respectfully yours,
Keeper Security