Heaven forbid if you go to the hospital for an extended period and forget your master password. You may as well find another product to use.

Dealing with their support was by far the worst experience I've ever had with any support ever.

Take your business elsewhere. It's only a matter of time before these guys get compromised anyway.

Used to be an excellent add-on, but quality has massively deteriorated over the last year.

Can no longer log into the extension after restarting Firefox for ANY reason, requiring a reinstall of the extension.

Have tried all suggestions from lastpass support, NOTHING WORKS to resolve this MAJOR ISSUE.

I've been a long time user of LastPass but it is unusable in Firefox now. Recently, it has got slower and slower, especially opening the vault, however today all the secure notes are blank. They still work in Chrome but I prefer to stick with Firefox, so I will start looking at alternatives.

The company I work for requires that I use this password manager but otherwise it would be the last password manager I'd ever use. I hate it with a vengeance.

Whenever you log in somewhere, a popup will appear in the upper right corner offering to remember your password. So far, so good; hence the one star of this review.

But if you don't WANT LastPass to remember your password (hey, their security has been sorely lacking in the past; I don't trust them any more than I can throw 'em -- and I have a trick knee), then ignoring that popup isn't going to be enough: it'll stay there until you explicitly tell it to go away. Take a hint, friggin' plugin!

Bad security + bad behavior = 1 star

On Firefox v112.0.2 The addon is not showing the icon in the toolbar. I tried to reset Firefox and uninstalled all other addons. I reinstalled few times LastPass addon and still not working.

Stupid idiots broke it again: requires entering the password after every restart. This has already happened several times in the past. How hard can it be to not break it every f*** time?

This might sound like a cool deal "Free" but it is a back door into the Black Web

After the "security event" aka they were hacked the response has been very bad. I only waited out mu subscription and have now moved on to a better company.

I don't wanna pay, I want free

This worked perfectly until some months ago, then it started not filtering the correct website for the pwd, not appearing when necessary, and so on. in its current state it is become unusable

Since they were hacked in December, this has been a train wreck. I can not explain my obscene exasperation without cursing.
Once you centralize your passwords with someone else you lose all control and there is no ... no customer support except the faq's! I did all three of the password resets but none of the answers applied. Why? Why?
Because I was using the correct password the entire time. I had to uninstall and reinstall the password manager.
OH, did I mention they change the way it looks and operates periodically? That's always pleasant I assure you.

When you sign into thier authenticator it changes your device from your computer to you moble. To turn it back.... I'm screaming in fury over this ARRRRRRRRG.

Thank God I figured it out on my LAST ATTEMPT. The FAQs didn't apply, and there is ZERO customer support. Did I mention that?

I will down load my passwords and fire them right away.

It's become a bug-ridden mess.

I don't understand anything that is going on -- am completely confused with all these shouting graphics and could use some calm. easier to follow instructions.

Не отключаемые Pop-up, в vk.com и других сайтах после каждого клика оно снова вылазит - Очень выбешивает! Подвисает определение сайта - везде предлагает пароли от других сайтов.
Надоело ждать исправлений! с каждой версией все хуже!

Откатился до версиии: 4.101.0.2 Popup не вылазит.

Unnecessarily complex, wastes a lot of time, frustrating, and needs to be greatly simplified.

As others have stated, the extension frequently breaks in a way that makes it think that you have no passwords saved. Fixing requires uninstall/reinstall. It happens about once a week to me.

Constant glitches. Can't reach server, etc. I can't even understand how a company like this can survive with such a terrible extension.

The Firefox extension won't load.

Stop wasting time  getting locked out of accounts or filling  passwords and  forms online! Instead, start wasting your time disabling and re-enabling, uninstalling and reinstalling, and otherwise constantly attending to this extension which seems to work perfectly - 60% of the time. I find it obnoxious when people complain about a product they're getting for free. Yet, I find myself here, writing a one star review for a product with a very generous free tier. But what am I supposed to do when this thing has wasted so much of my time and probably cost a couple years of my life by boiling my blood so many times.

Lost Lastpass icon in firefox toolbar. can't get it back. No lastpass support. Please send instructios to bobhallaz@icloud.com

Cannot adjust size or create password really a pain in the A** Old one easy to use