NordPass® Password Manager & Digital Vault 的评价
NordPass® Password Manager & Digital Vault 作者: NordVPN
39 条评价
- Well, under normal circumstances I would rate 4 or so stars. I really enjoy the ability to collect and manage passwords. I have so many accounts anymore its really nice. Nord pass works well enough, but occasionally needs prompting to recognize that I am signing in, and saving a password. Ordinarily anyway. This last update 08/2025 wrecked the extension and they have yet to fix the issue. Its almost 10/25 and I still have to continually "accept" a policy update. If i restart my PC, (I am on Linux, so restarts are inevitable) I have to sign back in... It is extremely frustrating. Ill be looking for a new password manager here soon if we don't get this fixed. For what you pay after renewing, its pretty pricey to have one update break, submit a ticket, support say thanks we know and will fix it whenever we get to it there's no ETA... This needs resolved soon.
开发者回应
发布于 9 天前Hi Zack, thanks for sharing your experience with us. We’re really sorry to hear how frustrating this has been. Could you please share the ticket ID from your conversation with our support team? With that, we’ll be able to review the case in detail and work on getting this resolved for you as quickly as possible. - 评分 2 / 5来自 Firefox 用户 18500393, 3 个月前My Mozilla (Firefox) extension won't open. What's wrong? It worked just fine for month.
- Good password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
开发者回应
发布于 4 个月前Hi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - 评分 2 / 5来自 Firefox 用户 17658995, 5 个月前
开发者回应
发布于 6 个月前Hi! Thanks for sharing your thoughts. We understand your concern about memory usage. Our team is keen to optimize performance. If you're experiencing significant issues, please reach out to support@nordpass.com for personalized assistance.- 评分 2 / 5来自 Firefox 用户 15603892, 6 个月前
- 评分 2 / 5来自 Firefox 用户 17126949, 7 个月前Piece of junk doesn't work on firefox. I should have stuck with my other password manager.
开发者回应
发布于 7 个月前Hi there, I'm sorry to hear about your experience. Please drop a message to our support team at support@nordpass.com for help. They're ready to assist you and troubleshoot any issues you're facing with Firefox. - 评分 2 / 5来自 Firefox 用户 18833897, 8 个月前Windows hello login suddenly broken. When I try to login to the browser extension using fingerprint, the prompt opens but it's just a blank white window that doesn't resolve a webpage.
- 评分 2 / 5来自 Firefox 用户 18827104, 8 个月前
- 评分 2 / 5来自 Firefox 用户 13602507, 8 个月前When it works, It's clutch. When it doesn't it's a pain to use the Firefox saved passwords.
开发者回应
发布于 8 个月前Hi, thanks for sharing your feedback. I'm sorry for the trouble when it doesn't work. This isn't expected behavior. Please reach out to our support team via live chat at [https://support.nordpass.com/hc/en-us/requests/new], and they'll help resolve it. - 评分 2 / 5来自 Firefox 用户 13840088, 10 个月前VERBESSERUNGSBEDÜRFTIG!
Ich schätze Nordpass, aber diese Firefox-Erweiterung muss jedesmal separat freigeschalten werden und funktioniert auf vielen Seiten nicht richtig. Die alte Version war um vieles besser! - 评分 2 / 5来自 Firefox 用户 18636225, 10 个月前It's not autofilling anything. Was just fine a few weeks ago, and completely useless now.
开发者回应
发布于 10 个月前Hi, sorry for the hassle! This isn't typical behavior. Please contact our support team at support@nordpass.com. They'll investigate why autofill isn't working. - 评分 2 / 5来自 Firefox 用户 17646736, 10 个月前I like Nordpass when it is working, but it quits on me and I can't figure out how to put in the MASTER PASSWORD to get it working again.
- 评分 2 / 5来自 Firefox 用户 18619603, 1 年前
- 评分 2 / 5来自 WinnieThePugh, 1 年前Very confused between the old and new firefox add-on. I switched to the new one but now the desktop app is telling me my add-on is still outdated? If this is what's to come I'm switching back to being my own password manager.
开发者回应
发布于 1 年前Hi, sorry for the confusion. It sounds like there might be a sync issue between the add-on and desktop app. Please reinstall the latest Firefox add-on and ensure the desktop app is updated as well. For detailed steps, contact our Support at support@nordpass.com - 评分 2 / 5来自 Skyl3lazer, 1 年前The new app works but is bad compared to the app that connected to the desktop program. It doesn't ignore sites correctly, causing a lot of lag in some places.
开发者回应
发布于 1 年前Hi there, thanks for your feedback! We’re sorry for the inconvenience, but great news - the issue has been fixed and is coming in the 5.22 version. It should be available any day now! Thanks for your patience 😊 - 评分 2 / 5来自 Firefox 用户 18586780, 1 年前Not as good as the old extension. Requires login each time browser is closed and reopened. autofill and password generator not showing up as consistently as before. Not asking to save credentials as consistently as before. UI feels like they just copied the UI from the desktop app rather than make one specifically for the extension. If the old extension wasn't getting deprecated I would go back to using that one.
开发者回应
发布于 1 年前Hi, sorry for the inconvenience. Frequent logins might be due to the Autolock setting. Try adjusting it in the Settings menu (gear icon), which is located at the top right corner of the extension. For other issues, please get in touch with support at support@nordpass.com. We're here to help! - Works fine when it works, but the autofill causes problems on some sites. Normally this would be fine, as it comes with an option to turn autofill off for specific sites.
However, that option only works for something like 30 minutes, then it just silently turns itself back on. 开发者回应
发布于 1 年前Hello Tomas, yes, autolock feature works per user session, therefore when closing and returning to the Firefox browser, you are asked to provide Master Password to unlock and securely decrypt your Vault. Please share more feedback with us at support@nordpass.com and we will try to address all your concerns!- 评分 2 / 5来自 Firefox 用户 17421065, 1 年前You have to log on every time you startup firefox.
it would be great if it would startup auto开发者回应
发布于 1 年前Thanks for feedback! Autolock setting works per user session. We are going to investigate the option you mention in the future. - 评分 2 / 5来自 Firefox 用户 18499676, 1 年前
开发者回应
发布于 1 年前Hello, password list can be sorted alphabetically, by folder or by last used property. On top of it, you can also use filters that would extrapolate concrete list of passwords. Is that what you have been looking for?
Which phone do you use at the moment?
Regards,
Dominik