I cannot see the point in providing an extension for a browser but not trying to make it work.

In my family, we like firefox, and we like NordVPN (6 people). The extension has mostly never worked for everyone. It's just not working guys, you must disable your extension, remove it from the store, and restart the coding from scratch, honestly. The credentials not remembered, the list not appearing, the settings not saved, the server change not applied, firefox unable to reach the internet... could it be worst for a VPN?

@NordVPN we pay for it.

I have to sign-in everytime I start the Browser, but even if I do, it doesn't work!
I get the message that I was logged in successfully, but I cant choose a server!
If I click on the Firefox Extension, I can just see the "Log-In" Button again.
It just works after I reinstall the extension. But I don't want to reinstall it everytime I start my Browser.

I have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.

NordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.

Worst VPN! complete crap!!!!!!!!!!!

Nord vpn is good, but for firefox add-on, it has a big problem. It doesn't work if you don't allow the extension to work in private windows as well.

It should be user's choice whether to allow an extension to work in private window or not. You should not enforce such terrible rules, which in turn, is disrespectful to user. Other vpns don't enforce such rule.

Despite a lot of issues with this extension, for example with exclusion lists, it's not free and costs some money!

With Mozilla Multi-Account Containers enabled this addon can't handle a "Bypass list".

Ticket number was #9093424.

This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.

Firefox browser extension gets error for login connection.

Obwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!

It never says you need a payment account for using this extension. There are no free features at all nor any trial period. Nothing. I understand you want money. But you should say that BEFORE I install your extension.

I have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).

Unusable. It takes several seconds for a site to be displayed while it is immediate with the NordVPN software.

not working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..

Couldn't connect

It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.

If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again.

Won't log me in to the app. Keeps spinning the wheel on the login screen. The version for Brave works though.

It's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.

And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.

It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.

The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.