NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
603 条评价
- Obwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
开发者回应
发布于 4 年前Hallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. 开发者回应
发布于 4 年前Hello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo- 评分 1 / 5来自 Martin Cleaver, 4 年前I have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
开发者回应
发布于 4 年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo 开发者回应
发布于 4 年前Hello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M.- 评分 1 / 5来自 Firefox 用户 17014663, 4 年前not working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - 评分 1 / 5来自 Firefox 用户 17007561, 4 年前
开发者回应
发布于 4 年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo- 评分 1 / 5来自 Firefox 用户 16618454, 4 年前
- 评分 1 / 5来自 Firefox 用户 16999186, 4 年前
- It's amazing that almost every single review this extension has had in the recent past is a scathingly negative review.
And there's good reason for that. This is one of the better, even 'premium', VPNs out there. And yes, their service is fast. But it comes with several pains. This Firefox extension is pathetic. At it's best, it asks you to keep logging in, fails often, fails to load pages often, and the window is distorted (it keeps getting elongated!). At it's worst, well, it crashes and takes Firefox along with it.
It should be clear by now that this is not an isolated incident - something that can be resolved by customer service. This is an issue from the development of the extension - which needs to be sorted.
The Windows app (and phone apps) work well, but they're pretty heavy and battery hungry. So I wish this browser extension would 'just work' - but it doesn't.开发者回应
发布于 4 年前Hello. We're sorry to hear about the negative experience you've had with our extension. Have you contacted our customer support regarding the continuous login issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo 开发者回应
发布于 4 年前Hello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea- 评分 1 / 5来自 Firefox 用户 15261251, 4 年前
开发者回应
发布于 4 年前Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo开发者回应
发布于 4 年前Hallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo- I'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
开发者回应
发布于 4 年前Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - Logs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
开发者回应
发布于 4 年前Hello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - 评分 1 / 5来自 Firefox 用户 16967733, 4 年前Add-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
开发者回应
发布于 4 年前Hello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - 评分 1 / 5来自 12345678987654321, 4 年前Extension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.开发者回应
发布于 4 年前Hello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. 开发者回应
发布于 4 年前Hello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo- 评分 1 / 5来自 YYYOOOWOWOWOWO, 4 年前
开发者回应
发布于 4 年前Hello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S.- 评分 1 / 5来自 Firefox 用户 16963958, 4 年前Totally unreliable. Stops working frequently. Restarting doesn't fix it.
开发者回应
发布于 4 年前Hello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. 开发者回应
发布于 4 年前Hello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.