NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
568 条评价
- 评分 1 / 5来自 Firefox 用户 16184723,4 年前Installed this extension and I still get kicked off the internet when using Firefox.
开发者回应
发布于 4 年前Hello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -A.P. - 评分 1 / 5来自 Firefox 用户 15659556,4 年前Nothing but problems and frustrations with this add-on. I pay for their premium subscription, and this add-on does not let me log in (the same credentials work on my mobile & desktop app), constantly locks me out of websites, and even locked me out of my gmail account, I've been unable to log back in it. Just stick with the regular software, this is just malware or some similar crap
开发者回应
发布于 4 年前Hello! Sorry to hear that you experienced such issues with our browser extension. If you have any other extensions installed on your browser please try disabling them to check if that helps with the issue. You could try a fresh install of the browser too as that might help as well. If the mentioned suggestions don't help please contact our support department via https://support.nord-help.net/ for further help. -R.L. - 评分 1 / 5来自 Alexandre,4 年前
- 评分 1 / 5来自 Firefox 用户 12087988,4 年前App not working properly
After a day working, started asking to re-enter my credentials every time, which are rejected from NordVpn server. It happens with Firefox but not Chrome.
Reinstalled extension. It was recommended as a solution: RC on the extension icon > manage extension > scroll down to Run in Private Windows > allow. I don't know why they want this permission if I don't use private window? It worked only once and is not able to connect to their servers.开发者回应
发布于 4 年前Hello. Sorry to hear that you've experienced issues while using our service. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. Thank you! - 评分 1 / 5来自 ddd,4 年前
- 评分 1 / 5来自 Firefox 用户 16136919,4 年前
- 评分 1 / 5来自 albidu,4 年前
- 评分 1 / 5来自 Dav,4 年前
- 评分 1 / 5来自 Firefox 用户 16077481,4 年前Why is every time I have to enter username and password to use NordVPN when I open the Firefox browser? This doesn't happen on Chrome and Microsoft Edge.
- 评分 1 / 5来自 Firefox 用户 14995831,4 年前needs to connect to a VPN that actually allows you to browse the web.
- 评分 1 / 5来自 Firefox 用户 12655486,4 年前L'extension bloque le serveur proxy de firefox, donc j'ai dû le désactiver pour pouvoir me connecter
开发者回应
发布于 4 年前Hello. It would be great if you'd contact our customers' support team at support.nordvpn.com, so they could check what's causing the issue and provide you with assistance on its resolve. Thank you! - 评分 1 / 5来自 Firefox 用户 15137635,4 年前Doesn't work anymore. Yes I have logged in. Yes I've paid. Yes the regular app works. They screwed up and like all modern companies they want to sit and collect cash instead of fixing their screw ups.
开发者回应
发布于 4 年前Hello. It would be best if you'd contact our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nordvpn.com. - 评分 1 / 5来自 Firefox 用户 16020875,4 年前
- 评分 1 / 5来自 saforce,4 年前This extension uses very slow animations to open the focus-exclusive overlay of its interface. If you don't interact with it directly, it dismisses itself.
Both of those issues are egregious UX failures that need to be addressed. The animation is unnecessary and makes your extension look poorly made; which it is. The fact that the overlay doesn't remain open is even more absurd. I keep my account info in a vault, so I am forced to manually type my email after pasting my password because if I were to leave the form it would just evaporate, clearing the form as well--and to make it worse, it would show the slothful opening animation again.
Partially UX, partially just terrible programming, is that the extension requires you to sign in repeatedly even within the same browsing session, which means it doesn't have good error recovery, connectivity state detection, sleep detection, etc. It would be reasonable to expect that once you sign in with your account, you never have to log in again unless a significant passage of time between uses is detected, like 3 months or more, or your subscription lapses.
None of these issues are difficult to solve. The first two could be solved in two lines of code, I'd bet. The sign in issue seems to happen to far too many people to be an isolated issue.
Perhaps you should consider that not everyone uses their browsers the same way you do. I leave Firefox open for maybe a month at a time, literally until Windows forces me to reboot for updates.
I put my machine to sleep at night and don't manually disconnect from a server in the add-on. That doesn't mean I should be signed out. That just means the add-on should reconnect the next time it "ticks" when the machine wakes up, or when there's network activity in Firefox. - 评分 1 / 5来自 Citizen1958,4 年前NordVPN works well on all other devices but this extension on a RaspberryPi won't work. Try logging in to NordVPN with correct credentials and it says something has gone wrong.
开发者回应
发布于 4 年前Hello. Please try changing your password via our website and try logging into our extension again. In case the issue persists regardless, drop a line to our customers' support team at support.nordvpn.com. - 评分 1 / 5来自 pipi,4 年前
- 评分 1 / 5来自 blaze,4 年前Your servers randomly stop working. Was connected to bg39 until that stopped working. But because the login goes through the VPN I can't log in to change it. This is braindead design.
- 评分 1 / 5来自 CrippledbyDebt,4 年前This extension used to be really good, but recently whenever I activate the extension, the VPN fails to connect and asks for a username and password making it unusable by disabling access to sites.
Edit: Response to the Developer: Same problem still persists.开发者回应
发布于 4 年前Hello. Do disconnect from our extension before closing your browser to see whether the issue that you're currently experiencing persists. - 评分 1 / 5来自 fota,4 年前I paid for a three year subscription to NORDVPN.
On a PC running windows the NORDVPN app seems be slow and buggy sometimes and I'm getting tired of entering my user name and password. The app indicates it's connected but there's no connection. Reboot machine. I disabled at Start Up and decided to try the Firefox plugin.
The plugin has less features that the app. What WOULD BE amazing is if I didn't have to enter a username and password every time. WHAT'S UP with that NORDVPN? It's a pain in the butt.
Everything is updated.
I will not renew with NORDVPN again unless something changes.开发者回应
发布于 4 年前Hello. Everything's working as intended on our end. It would be best if you'd contact our customers' support team at suport.nordvpn.com so they could check what's causing the issue that you're currently experiencing. - 评分 1 / 5来自 Dat Guy,4 年前All paid?! Isn't it ironic - give your actual personal info like names and bank account details to a tool you will use for your traffic that you want to keep anonymous? It's no brainer wjy would anyone do it?!? Most useless addon ever