NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
606 条评价
- 评分 1 / 5来自 Firefox 用户 14709745, 4 年前"Please try reinstalling the browser extension ..." Don't you have any other solution ?
开发者回应
发布于 4 年前Hello. If you’re facing any issues with our VPN service, do not hesitate to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. 开发者回应
发布于 4 年前Hello. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -G.M.- 评分 1 / 5来自 Firefox 用户 12920292, 4 年前
开发者回应
发布于 4 年前Hello. We're sorry to hear about that. Could you maybe specify your review and give us more details about what exact issues did you experience with our services? We would like to help you resolve them. -R.L.- 评分 1 / 5来自 Firefox 用户 15967439, 4 年前
- 评分 1 / 5来自 Firefox 用户 13058117, 4 年前Does not work anymore. Although I have a paid account I just can't use it anymore. It says it can't connect to their servers and it does not show any country list. I can however connect through the desktop app without problems.
Support Bot at support.nord-help.net does not have a option for firefox addon.开发者回应
发布于 4 年前Hello! Please do try to reinstall the NordVPN extension as well as clear the cache of your browser to check whether the issue persists. In case it does, you may choose General category whilst accessing our chat support and our team will surely assist to guide you through it. -Neo 开发者回应
发布于 4 年前Hello. Please try reinstalling the browser extension and check if there are no other extensions installed on your browser that can interfere with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -R.L.- 评分 1 / 5来自 Firefox 用户 16354601, 4 年前
开发者回应
发布于 4 年前Hello. Please try connecting to a few different locations to see if the issue persists. Also, try connecting to the country geographically closer to you. If the issue still persists, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.- NOT recommended.. NordVPN extension 2.21 is becoming what many of us want to avoid on the internet. During login it digs around inside browser and throws a captcha page. It is broken in browsers modified to limit this sort of negative behaviour. From a privacy and security company the behaviour of this extension is surprising and disappointing. Earlier version 2.17 behaves in expected and acceptable manner... it connects proxy and nothing more.
EDIT: Nonsense response from the developer. Classic deflect and distract to draw attention away from real issues. People need to understand this extension is heading in the direction of data miners and spyware.开发者回应
发布于 4 年前Hello! Please try contacting our customer support team at support.nordvpn.com if the issue persists after reinstalling our extension. We are ready to help 24/7! -L.L. 开发者回应
发布于 4 年前Hello. Please try reinstalling both the browser and the extension completely to see if the issue persists. In case that does not help, please contact our support team at https://support.nord-help.net/ so we could help you out. -G.M.- 评分 1 / 5来自 Firefox 用户 14047791, 4 年前Recaptcha for a privacy addon .. why not add in google analytics?!
I like the idea of Nordvpn as a solution but the recent update on the addon has included a recaptha, just to make the experience of having to login at every occasion even more sucky!!.. why the addon cannot remember the user is a human?.. fix it - don't just suggest reinstall.
Expect better from "the world’s #1 VPN".. the Linux experience is not as good as could be.开发者回应
发布于 4 年前Hello! Since the latest update the login process is performed through the NordAccount platform and you will receive a captcha prompt in case the login attempt seems suspicious. Sorry if this caused you any inconvenience. Nonetheless, our team is working on new approaches to improve the experience. -A.S. - 评分 1 / 5来自 Luminiferous, 4 年前Я регулярно использую NordVPN на Win, Nix и Android уже второй год. Но этот аддон просто не работает от слова совсем! Я даже не могу пройти капчу, не говоря уже о вводе своих логин/пароль. Похоже причина в uMatrix и возможно других блокировщиках. Но я не собираюсь отключать их! Мне важна работа uMatrix.
开发者回应
发布于 4 年前Здравствуйте. Приносим извинения за неудобства. Попробуйте переустановить наше расширение. Если проблема не исчезнет, обратитесь в нашу службу поддержки по адресу support.nordvpn.com. - М.М. - 评分 1 / 5来自 Firefox 用户 16422380, 4 年前
- 评分 1 / 5来自 Firefox 用户 16424994, 4 年前This is an addon for paying users, yet it now forces me to solve a captcha at every login after a browser restart.
NordVPN markets itself as privacy respecting company, but insults the intelligence of customers by utilizing a for-profit captcha with hcaptcha, a company which accepts bids for the captchas solved by users to label training data for companies, potentially a very real threat to privacy through finer grained surveillance.
Keeping an extension logged in securely is not a difficult task and nobody else so far needed a captcha to keep users logged in consistently, so why not be honest with paying customers for once?开发者回应
发布于 4 年前Hello. We're sorry to hear that you're experiencing issues with the extension. Please try completely reinstalling it and clearing the cache of your browser and check if that helps with the issue. If the issue persists, please contact our support team at https://support.nordvpn.com/ so we could help you further. -A.S. - 评分 1 / 5来自 Firefox 用户 16016582, 4 年前What is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.
开发者回应
发布于 4 年前Hello. Thank you for your feedback. In case the extension is slow to open, please make sure you have the latest updates installed for your browser and try reinstalling the extension. In case the issue persists, please contact our customer support team at support.nordvpn.com. -A.S. 开发者回应
发布于 4 年前Hello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L.- 评分 1 / 5来自 asdadsweqw12d, 5 年前
- 评分 1 / 5来自 Firefox 用户 14491954, 5 年前Complete rubbish! I have to reinstall the add-on on regular basis to make it work properly!
开发者回应
发布于 5 年前Hello. Have you contacted our customer support regarding this issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -L.L. 开发者回应
发布于 5 年前Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M.开发者回应
发布于 5 年前Hello. Our VPN service is paid, but we offer a 7-day free trial. Take time to explore our VPN app for private and secure internet access and decide whether it meets your needs. We'll be happy to assist you via live chat at support.nordvpn.com. -Neo- 评分 1 / 5来自 Firefox 用户 15330906, 5 年前Every time I connected to any server, I lost my internet connection. I paid for this service and stopped using it after the last update. Just another wasted app.
开发者回应
发布于 5 年前Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.