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NordVPN - a VPN proxy extension for Firefox 的评价

NordVPN - a VPN proxy extension for Firefox 作者： NordVPN

3.7 / 5 星
5
1,441
4
256
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120
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2,528 条评价
  • 来自 Firefox 用户 15111709，3 个月前
  • 来自 Josh，3 个月前
  • 来自 Firefox 用户 18756651，3 个月前
    I've been using this plugin for 3 years. There is always some problem with it. Either it is impossible to log in or so slow better turn it off. 30% of the time working well, but the rest are just time wasting. But what I couldn't understand in 3 years, why do we have to sign in almost daily ??? We don't need customer support team BS, just a problem free plugin!

    开发者回应

    发布于 3 个月前
    Hello, we are sorry to hear about the issues you are experiencing. As a first step, we recommend reinstalling the browser extension, as this often helps. However, if the situation does not improve, we do suggest reaching out to our support team at support@nordvpn.com, they will be more than happy to assist you further. -E.G.
  • 来自 JanisStudio，3 个月前
    Logging in is so unecesarry

    开发者回应

    发布于 3 个月前
    Hello. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I
  • 来自 Firefox 用户 17223604，3 个月前
  • 来自 6814tav，3 个月前
  • 来自 Firefox 用户 14509604，3 个月前
  • 来自 Tristan，3 个月前
  • 来自 Lise，3 个月前
    Приложение требует регистрацию, проходишь по ссылке для регистрации, там окно "Вы заблокированы". И так несколько раз. Приложение устанавливаю впервые, так что причин отхватить бан нет. Что ж, удаляю и ставлю единицу за потрясающий сервис.
    P.S. Попыталась вернуться к этому приложению, не открывается ни та страница, что должна открываться при нажатии кнопки Log in, ни nord-help.net.

    开发者回应

    发布于 3 个月前
    Здравствуйте! Попробуйте зарегистрироваться по ссылке nord-help.net, если та, которую вы используете, заблокирована. Если у вас продолжают возникать проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы внимательно рассмотрим проблему! -Neo
  • 来自 Mònica，3 个月前
    It solves the annoying ads problem.

    开发者回应

    发布于 3 个月前
    Hello! We’re happy to hear the service has been useful for you. Thank you for the 5-star review, it means a lot to us! -E.G.
  • 来自 Firefox 用户 18727525，3 个月前
  • 来自 Firefox 用户 18742813，3 个月前
  • 来自 Firefox 用户 17314821，3 个月前
    very nice

    开发者回应

    发布于 3 个月前
    Hello there! Thank you for the 5-star review! We are happy to hear that everything is working as expected. -E.G.
  • 来自 Luiz，3 个月前
    From time to time the addon is logged off from my account and as the addon is always connected to a vpn server I am unable to open any websites.
    The addon will keep trying to connect to a vpn server and fail because is no longer authenticated.
    When it logs off the addon window change and it only shows the login button, without the option to disconnect. The only way to fix is to remove the addon and install it back.

    开发者回应

    发布于 3 个月前
    Hello, Luiz, we are sorry to hear about the issue you are encountering. If reinstalling the browser extension does not resolve the problem permanently, please reach out to our support team at support@nordvpn.com. They will be glad to investigate further and assist you accordingly. -E.G.
  • 来自 Firefox 用户 18703318，3 个月前
    Very happy, easy to use even for an old man like me. Seems fast enough, I feel safer on line.

    开发者回应

    发布于 3 个月前
    Hello. It's exciting to hear you found our service easy to use! It's very important to us. Thank you for your feedback! -Neo
  • 来自 Firefox 用户 16341515，4 个月前
    не работает

    开发者回应

    发布于 4 个月前
    Здравствуйте, нам жаль слышать, что что-то не работает так, как ожидалось. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они с радостью помогут вам и обеспечат работу сервиса в соответствии с его назначением. -E.G.
  • 来自 mnakamoto，4 个月前
  • 来自 Syri，4 个月前
  • 来自 Ucuran，4 个月前
  • 来自 Optpley，4 个月前
    Не работает

    开发者回应

    发布于 4 个月前
    Здравствуйте! Было бы здорово, если бы вы обратились в нашу службу поддержки по адресу support.nord-help.com. Наши специалисты рассмотрят ваш запрос в любое время - они доступны 24 часа в сутки 7 дней в неделю. -D.I
  • 来自 Firefox 用户 17563112，4 个月前
    Impeccable pour le moment

    开发者回应

    发布于 4 个月前
    Bonjour ! Nous sommes heureux que vous appréciez notre service ! Votre satisfaction nous motive à continuer à nous améliorer. -E.G.
  • 来自 Firefox 用户 18443852，4 个月前
    Their service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.

    开发者回应

    发布于 4 个月前
    Hello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I
  • 来自 Firefox 用户 18028525，4 个月前
  • 来自 Firefox 用户 17471688，4 个月前
    They blocks any access from Russia to sign up. A lost cause.

    开发者回应

    发布于 4 个月前
    Hello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at support@nordvpn.com and we will help you out. -D.I
  • 来自 Firefox 用户 18257982，4 个月前
    Everyone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.

    开发者回应

    发布于 4 个月前
    Hello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S