NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者： NordVPN
568 条评价
- 评分 1 / 5来自 Firefox 用户 18197942，1 年前Japan Tokyo server gotten really really slow recently. Tokyo server is only location I am counting for ridiculous national restrictions tho. fix it plz
开发者回应
发布于 10 个月前Hello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - 评分 1 / 5来自 Локсли，1 年前
- 评分 1 / 5来自 Firefox 用户 18179148，1 年前
- 评分 1 / 5来自 Firefox 用户 16936067，1 年前
- 评分 1 / 5来自 RovasT，1 年前
- 评分 1 / 5来自 Rafael，1 年前
- 评分 1 / 5来自 CSIP CSIRIPP，1 年前"We’re having trouble logging you in. Please try again""We’re having trouble logging you in. Please try again"
Look for another job If you are not able to make a usable extension. It would be better for everybody. I had to downgrade to Version3.3.0, and that still works perfectly (right now)开发者回应
发布于 1 年前Hello. Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - 评分 1 / 5来自 Firefox 用户 18138598，1 年前Used to be pretty good. Now the speed is capped on extension. If you go to speedtest.net it will show fast speed. However other test websites or actual file download is capped at exactly 10mb/s. You can see that the speed will briefly exceed 10mb/s then push back down. If you download 2 files, each files will only download at 5mb/s. This has been going for months. So much with their "no cap".
开发者回应
发布于 1 年前Hello. We do not have no type of restrictions on bandwidth of any kind. We'd recommend contacting our support team via live chat or email for them to look into your issue in more detail. We're available 24/7 at https://nordvpn.com/contact-us/ -Neo - 评分 1 / 5来自 Firefox 用户 18110472，1 年前
- 评分 1 / 5来自 Limo，1 年前It can't be a coincidence that many people besides me have been experiencing massive losses in speed for a few days now. Fix your add-on. After all, we pay money for it
Update: Contacting the support is frustrating.
Summed up: clearing cache, reinstalling NordVPN add-on and deactivate other add-ons. Despite my messages about many others having the same problem, the supporter didn't think about the NordVPN update as the cause of the problem.
I hope, there is a bug fix coming soon. Otherwise I'll look for a reliable vpn provider.开发者回应
发布于 1 年前Hello there. We’re sure it can be resolved with our support team at support.nordvpn.com. Our team would be happy to take a closer look into your case and help out on the matter resolve! They are available 24/7. -G.M. - 评分 1 / 5来自 Firefox 用户 17948208，1 年前A friend told me that I could simply add NordVPN as an extension on my Firefox rather than download the entire program onto my desktop computer system and it does the same thing. Ever since the last update, this extension slows Firefox right down to a crawl where the new tabs I do searches in or just click on a certain website in one of my bookmarks will not even show results whatsoever. I decided to turn off the extension, download the entire program and install it onto my computer system that shows in the system tray as it did before and Firefox works quickly like it did before I added the extension. Like so many have already said, this extension needs improvement to an update that will make it work as it should.
开发者回应
发布于 1 年前Hello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - 评分 1 / 5来自 me2000，1 年前unfortunately this add-on doesn't work in Saudi Arabia for months now , tested it on multiple connections / pcs , the only time this add on work if someone use VPN and hotspot then it will work , my guess is ISP blocking the connection
开发者回应
发布于 1 年前Hello! While extension may be restricted in your location due to the connection type, we'd recommend testing our application for your device instead. If you'd like assistance setting it up or had any questions, please do not hesitate to reach out via live chat or email at https://nordvpn.com/contact-us/. -Neo - 评分 1 / 5来自 Firefox 用户 18089523，1 年前
- 评分 1 / 5来自 Firefox 用户 17460453，1 年前
- 评分 1 / 5来自 Reaper948，1 年前
开发者回应
发布于 1 年前Hallo! Unser VPN-Dienst ist kostenpflichtig, aber wir bieten eine 30-Tage-Geld-zurück-Garantie für all unsere Pakete an, welche auf unserer Seite gekauft wurden nordvpn.com/pricing/. Du kannst unser Produkt gerne testen und falls du Probleme hast, helfen wir dir gerne weiter unter support.nordvpn.com. -G.M.- 评分 1 / 5来自 T Dawg，1 年前I'm in Canada, and much like many others posting here, prior to current 3.4.3, Nord VPN extension on FF118.0 Worked perfectly. Something happened as it is nearly unusable. I've needed to refresh connection on nearly every site I visit, including those in split-tunneling. I have removed and reinstalled with no change. I submitted a ticket and Nord VPN wants to put me through the hoops. Don't have a day to gather all the screenshots requested. Speeds are fine ... DNS leak test clean. The extension is broken, and needs to revert to a working version ... Or updated soon. Have gone back to 3.3.0. Thanks
开发者回应
发布于 1 年前Hello. Our apologies for the inconvenience you had with our customer support team. Could you please update your review with the Ticket ID you received so we could double-check the situation? -G.M. - 评分 1 / 5来自 Firefox 用户 18080783，1 年前the extension for firefox simply doesn't work. you connect to a server, browse (very slowly) for a couple of minutes, then you don't browse at all anymore, whatever server you reconnect to. as safe as turning off your computer, indeed.
开发者回应
发布于 1 年前Hello there. We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - 评分 1 / 5来自 Firefox 用户 15835438，1 年前firefox 118.0.1 and nordvpn 3.4.3 did't like each other - caused slow and unreliable connection issues. nord support suggested reinstalling the browser - seems like it's worked, hope it stays the same for next firefox/nord update...
Edit: nope it's back - turned it off until nord resolves the issue开发者回应
发布于 1 年前Hello there. Apologies for the caused troubles! The issue should not persist with the next update. -G.M. - 评分 1 / 5来自 TriBad，1 年前Like many users, since last update the slow down makes browsing with it a chore, I just turn it off...
开发者回应
发布于 1 年前Hello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L. - 评分 1 / 5来自 Firefox 用户 17575655，1 年前Used to work great, but since last update the slow down makes browsing with it a chore, I just turn it off, doesn't exactly inspires me to renew the vpn.
开发者回应
发布于 1 年前Hello. We're sorry to hear about the experience you have had with our service. Could you please try reinstalling our extension and then check if the issue persists? If so, do not hesitate to reach out to us at support.nordpvn.com and we'll help you out further anytime! -L.L. - 评分 1 / 5来自 KT，1 年前Used to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.
开发者回应
发布于 1 年前Hello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L. - 评分 1 / 5来自 icemanmelb，1 年前Do NOT update to the latest version as the developers just broke the extension. VPN no longer shields me. It just uses your Public IP address and shows you are on VPN. Check your IP address before and after turning VPN on. You will find that they are the same.
Just go back to the Previous Version fixes this issue and got me back up and running again.开发者回应
发布于 1 年前Hello there. That should not be the case! May we ask what version of our extension are you using? Could you contact our support team for them to look closer into the matter? Our team is available 24/7 at support.nordvpn.com. -G.M.