NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
2,501 条评价
- 评分 4 / 5来自 Firefox 用户 14336689,3 年前I use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.开发者回应
发布于 3 年前Hello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M. - 评分 5 / 5来自 DuckRebooted,3 年前
- 评分 5 / 5来自 shub,3 年前
- 评分 5 / 5来自 Firefox 用户 14269966,3 年前
- 评分 5 / 5来自 Tommy B,3 年前
- 评分 5 / 5来自 StoneyVids,3 年前
- 评分 5 / 5来自 Minister Earl R Johnson,3 年前I find this extension extremely useful and vital for maintaining my household and sanity!!!
- 评分 4 / 5来自 lagaufrette,3 年前
- 评分 4 / 5来自 thomas,3 年前
- 评分 5 / 5来自 F R A N K,3 年前
- 评分 5 / 5来自 Firefox 用户 17166525,3 年前
- 评分 4 / 5来自 Firefox 用户 14486495,3 年前
- 评分 4 / 5来自 Firefox 用户 16059431,3 年前Great add on should have the same functionality as in the Windows App.
- 评分 4 / 5来自 Amshumann,3 年前
- 评分 4 / 5来自 Firefox 用户 14741697,3 年前
- 评分 5 / 5来自 Balongo the Monkey God,3 年前
- 评分 5 / 5来自 Mustansir Mashruk Rahman,3 年前
- 评分 5 / 5来自 Kyro,3 年前
- 评分 2 / 5来自 Firefox 用户 12383353,3 年前This add on really slowed my computer way down. Even after I shut it off it was still running in the back ground,had to completely uninstall it and after I did my computer sped back up to its normal operating speed.
开发者回应
发布于 3 年前Hello. We are sorry to hear that! It may be that there's another extension installed on your browser that could be interfering with the connection. Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve! Our team is online 24/7 at support.nordvpn.com. -G.M.