NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
2,591 条评价
开发者回应
发布于 5 年前Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.- 评分 5 / 5来自 Firefox 用户 14850510, 5 年前
开发者回应
发布于 5 年前Hello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L.- 评分 1 / 5来自 Firefox 用户 16228473, 5 年前BUG STILL NOT FIXED. NEED TO CONTINUOUSLY LOG INTO NORDVPN. EXTENSION IS TERRIBLE
开发者回应
发布于 5 年前Hello. Please try a fresh install of the browser itself and the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L. - A nice, functional add-on, but lacking several features. Unlike the desktop app for Windows, it does not have a killswitch for if your connection drops for whatever reason, something I find pertinent with web browsers especially, since if a connection is lost on many sites an auto-reconnect will be attempted. The server-browser is very lacking, with only the ability to choose countries rather than specific servers, as well as barring the specialty servers available in the Windows App like Dedicated IP. The total lack of the features (or the manner in which they are hidden, if they do exist and I simply cannot find them) is disappointing. it is good for on-the-fly IP switching, but for privacy? Not enough control to be useful.
开发者回应
发布于 5 年前Hello. We appreciate the feedback and are always looking for ways to improve our service and applications. If you have any other suggestions, feel free to contact us at https://support.nord-help.net/.
Regarding there being less features on the browser extension - this is normal because the browser extension only acts as a proxy for your browsing to hide your IP address, it does not provide data encryption like the desktop version. Because of this, you can only select countries to connect to and the specialty servers are non-existent on the extension. Same for such features like the Kill-switch. If you'd like access to all of those features and if data encryption while browsing is what you're after we recommend connecting with the desktop application instead of the browser extension. If you have any further questions or need any further help please don't hesitate to contact our support via the link mentioned before. -R.L. 开发者回应
发布于 5 年前Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo- 评分 5 / 5来自 Firefox 用户 15760139, 5 年前
- 评分 5 / 5来自 Firefox 用户 12803842, 5 年前
开发者回应
发布于 5 年前Hello. We're sorry to hear that you're experiencing such issues on Firefox. We recommend trying to do a fresh install of both Firefox and the browser extension to check if that helps resolving the issue. However, if it persists, please contact our support team at https://support.nord-help.net/ and we will help you troubleshoot the issue further. -R.L.- 评分 5 / 5来自 Firefox 用户 16188033, 5 年前
开发者回应
发布于 5 年前Hello. We would suggest to try reinstalling the extension. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. -A.P.- 评分 1 / 5来自 Firefox 用户 16184723, 5 年前Installed this extension and I still get kicked off the internet when using Firefox.
开发者回应
发布于 5 年前Hello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -A.P. - 评分 1 / 5来自 Robert9157, 5 年前unable to login with correct credentials; it worked the last time and now it does not.
开发者回应
发布于 5 年前Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - 评分 5 / 5来自 Firefox 用户 16183115, 5 年前
- 评分 2 / 5来自 Firefox 用户 16024946, 5 年前Often unable to connect to server. Warning UNABLE TO CONNECT TO SERVER. Very, very annoying!
开发者回应
发布于 5 年前Hello! Sorry to hear about the issues you have experienced. We would suggest trying to reinstall the extension. Also, make sure you are not exceeding the 6 device limit. If the steps don't solve the issue, please contact our support team via support.nord-help.net for further assistance. -A.P. - 评分 1 / 5来自 Firefox 用户 15659556, 5 年前Nothing but problems and frustrations with this add-on. I pay for their premium subscription, and this add-on does not let me log in (the same credentials work on my mobile & desktop app), constantly locks me out of websites, and even locked me out of my gmail account, I've been unable to log back in it. Just stick with the regular software, this is just malware or some similar crap
开发者回应
发布于 5 年前Hello! Sorry to hear that you experienced such issues with our browser extension. If you have any other extensions installed on your browser please try disabling them to check if that helps with the issue. You could try a fresh install of the browser too as that might help as well. If the mentioned suggestions don't help please contact our support department via https://support.nord-help.net/ for further help. -R.L. - 评分 3 / 5来自 Firefox 用户 16161276, 5 年前