NORTON LICENSE AGREEMENT
Norton Password Manager


IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT
(“LICENSE AGREEMENT”) CAREFULLY BEFORE USING THE SOFTWARE AND SERVICES (AS
DEFINED BELOW). BY ENTERING THIS AGREEMENT, YOU AGREE TO RESOLVE ALL
DISPUTES
WITH SYMANTEC THROUGH SMALL CLAIMS COURT OR THROUGH ARBITRATION ON AN
INDIVIDUAL BASIS RATHER THAN JURY TRIALS OR CLASS ACTIONS (SEE SECTION 12
BELOW). SYMANTEC CORPORATION, IF YOU ARE LOCATED IN THE AMERICAS; OR
SYMANTEC ASIA
PACIFIC PTE LTD, IF YOU ARE LOCATED IN THE ASIA PACIFIC RIM OR JAPAN; OR SYMANTEC
LIMITED, IF YOU ARE LOCATED IN EUROPE, THE MIDDLE EAST OR AFRICA (“SYMANTEC”) IS
WILLING TO LICENSE THE SOFTWARE AND SERVICES TO YOU AS THE INDIVIDUAL, THE
COMPANY, OR THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWARE AND SERVICES
(REFERENCED BELOW AS “YOU” OR “YOUR”) ONLY ON THE CONDITION THAT YOU ACCEPT
ALL OF THE TERMS OF THIS LICENSE AGREEMENT. THIS IS A LEGAL AND ENFORCEABLE
CONTRACT BETWEEN YOU AND SYMANTEC. BY OPENING THIS PACKAGE, BREAKING THE
SEAL, CLICKING THE “I AGREE” OR “YES” BUTTON OR OTHERWISE INDICATING ASSENT
ELECTRONICALLY, OR LOADING THE SOFTWARE AND SERVICES OR OTHERWISE USING
THE SOFTWARE AND SERVICES, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS
LICENSE AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, CLICK
THE “CANCEL” OR “NO” OR “CLOSE WINDOW” BUTTON OR OTHERWISE INDICATE REFUSAL,
MAKE NO FURTHER USE OF THE SOFTWARE AND SERVICES AND CONTACT (i) YOUR
VENDOR OR SYMANTEC CUSTOMER SERVICE, USING THE CONTACT DETAILS IN SECTION
13 OF THIS LICENSE AGREEMENT, FOR
INFORMATION ON HOW TO OBTAIN A REFUND OF THE AMOUNT YOU PAID FOR THE
CURRENT SERVICE PERIOD (DEFINED BELOW) (LESS SHIPPING, HANDLING, AND ANY
APPLICABLE TAXES EXCEPT IN CERTAIN STATES AND COUNTRIES WHERE SHIPPING,
HANDLING, AND TAXES ARE REFUNDABLE) AT ANY TIME DURING THE SIXTY (60) DAY
PERIOD FOLLOWING THE DATE OF PURCHASE OR AN ANNUAL SUBSCRIPTION, OR (ii) YOUR
SERVICE PROVIDER (AS DEFINED BELOW) FOR INFORMATION ON HOW TO OBTAIN A
REFUND IF YOU OBTAINED THE SOFTWARE AND SERVICES FROM YOUR SERVICE
PROVIDER.
.
1. License:

The software and services and documentation, (including any product packaging) (the
“Documentation”), that accompanies this License Agreement (collectively the “Software and Services”)
is the property of Symantec or its licensors, and is protected by copyright law. Although Symantec or
its licensors continues to own the Software and Services, after Your acceptance of this License
Agreement You will have certain rights to use the Software and Services during the Service Period (as
defined below). All rights not expressly granted to You are retained by Symantec and/or its licensors.
The “Service Period” shall begin on the date (a) when you enter Your product or license key, or of
Your initial installation or use of the
Software and Services on a computer, virtual environment, mobile or mobile computing device (a
“Device”), or (b) You have accepted this License Agreement, or (c) You complete Your purchase of
Software and Services from the Norton online store for online payments (or otherwise when your
payment is received) or (d) You complete Your purchase for Software and Services as part of a
multiple product offering, or (e) determined by a Symantec authorized service provider (“Service
Provider”) if You obtained the rights to use the Software and Services as described in this License
Agreement from such Service Provider. The Service Period shall last for the period of time set out in
the Documentation or the applicable transaction documentation from the authorized distributor,
reseller, or Service Provider from which You obtained the Software and Services. The Software and
Services may automatically deactivate and become nonoperational at the end of the Service Period,
and You will not be entitled to receive any feature or content updates to the Software and Services
unless the Service Period is renewed. Subscriptions for renewals of the Service Period will (i) be
available in accordance with Symantec’s support policy posted at
http://www.symantec.com/norton/support/technical_support_policy.jsp or (ii) be provided by Your
Service Provider in accordance with such Service Provider’s policies, if You obtained the Software and
Services from Your Service Provider. This license governs any releases, revisions, updates or
enhancements to the Software and Services, that Symantec may make available to You. Except as
may be modified by the Documentation, Your rights and obligations under this License Agreement
with respect to the use of this Software and Services are as follows.

During the Service Period, You may:
A. use one copy of the Software and Services on a single Device. If a greater number of copies
and/or number of Devices is specified within the Documentation or the applicable transaction
documentation from the authorized distributor, reseller or Service Provider from which You obtained
the Software and Services, You may use the Software and Services in accordance with such
specifications;
B. make one copy of the Software and Services for back-up or archival purposes, or copy the
Software and Services onto the hard disk of Your Device and retain the original for back -up or archival
purposes;
C. use the Software and Services on a network, provided that You have a licensed copy of the
Software and Services for each Device that can access the Software and Services over that network;
D. permanently transfer all of Your rights in the Software and Services granted under this License
Agreement to another person or entity, provided that You retain no copies of the Software and Services
and the transferee agrees to all the terms of this License Agreement. For the avoidance of doubt, if
the Software and Services being transferred is part of a multiple product offering You must transfer all
Your rights to all product offerings included in such Software and Services. Partial transfer of Your
rights under this License Agreement shall not be permitted and any such attempts shall be void and
null. For example, if the Documentation or the applicable transaction documentation from the
authorized distributor, reseller or Service Provider grants You the right to use multiple copies of the
Software and Services or the right to install the Software and Services on multiple Devices, only a
transfer of all the rights to use all such copies and Device installations of the Software and Services
would be valid. For the avoidance of doubt, the foregoing rights to transfer do not apply if You obtained
the Software and Services from your Service Provider; and
E. use the Software and Services in accordance with any additional permitted uses which may
be set forth below.

You may not, nor may You permit any other person to:
A. sublicense, rent or lease any portion of the Software and Services;
B. reverse engineer, decompile, disassemble, modify, translate, make any attempt to discover the
source code of the Software and Services or create derivative works from the Software and
Services;
C. provide, offer or make available the Software and Services as part of a facility management,
timesharing, service provider or service bureau arrangement; or
D. use the Software and Services in any manner that is not permitted pursuant to this License
Agreement.

The Software and Services may include third party features and functionalities or may access content
on a third party website. Such features, functionalities or content may be subject to such third party
terms of service and privacy policies.

2. Software and Services features and Automatic Content Updates; Discontinuation of the Content
Updates or Software and Services:
A. You shall have the right to receive new features to and versions of the Software and Services
as Symantec, in its sole discretion, makes such features and versions available during Your Service
Period. Symantec continually strives to improve the usability and performance of its products and
services. In order to optimize the Software and Services, and to provide You with the most current
version of the Software and Services, You agree the Software and Services may download and install
new updates and versions of the Software and Services as they are made available by Symantec in
its sole discretion. You agree to receive and permit Symantec to deliver such new updates and
versions to Your Device. Additionally, Symantec may modify the terms and conditions that apply to
Your use of the Software and Services to reflect such updates and versions and You agree to such
updated terms. Except as provided in Section 12(B)(e) below, or unless you have otherwise
affirmatively agreed to such changes, by continuing to use the Software and Services after the
modifications become effective, You agree to be bound by the revised terms.

B. Certain Software and Services use content that is updated from time to time, including but not
limited to the following: antivirus and crimeware software use updated virus definitions; antispyware
software uses updated spyware definitions; antispam software uses updated antispam rules; content
filtering and antiphishing software use updated URL lists; some firewall software use updated firewall
rules; vulnerability assessment products use updated vulnerability data, and web site authentication
software uses updated lists of authenticated web pages; these updates are collectively referred to as
“Content Updates”. You shall have the right to receive Content Updates for the Software and Services
during Your Service Period.

C. Symantec may, at its discretion with or without notice to You, discontinue providing Content
Updates and/or may terminate the Software and Services. Symantec may add, modify or remove
features of the Software and Services at any time with or without notice to You.

3. Product Installation; Required Activation; Norton Account:

A. During the installation process, the Software and Services may uninstall or disable other
security products, or features of such products, if such products or features are incompatible with the
Software and Services or for purposes of improving the overall functionality of the Software and
Services.

B. There may be technological measures in this Software and Services that are designed to
prevent unlicensed or illegal use of the Software and Services. You agree that Symantec may use
these measures to protect Symantec against Software and Services piracy. This Software and
Services may contain enforcement technology that limits the ability to install and uninstall the Software
and Services on a Device to not more than a finite number of times for a finite number of Devices.
This License Agreement and the Software and Services containing enforcement technology may
require activation as further set out in the Documentation. If so, the Software and Services will only
operate for a finite period of time prior to Software and Services activation by You. During activation,
You may be required to provide Your unique activation code accompanying the Software and Services
and Device configuration in the form of an alphanumeric code over the Internet to verify the authenticity
of the Software and Services. If You do not complete the activation within the finite period of time set
forth in the Documentation, or as prompted by the Software and Services, the Software and Services
will cease to function until activation is complete; at which time the Software and Services functionality
will be restored. In the event that You are not able to activate the Software and Services over the
Internet, or through any other method specified during the activation process, You may contact either
(i) Symantec Customer Support using the information provided by Symantec during activation, or as
set out below in Section 13, or (ii) Your Service Provider , or the entity set out in the documentation
issued to You by Your Service Provider, if You obtained the Software and Services from Your Service
Provider.

C. Norton Account. A current Symantec Norton Account (“Norton Account”) may be required to
access and use the Software and Services. In such case, if You do not have a Norton Account, You
must complete the applicable registration process to create a Norton Account in order to use the
Software and Services. A Norton Account may not be required if You obtained the rights to use the
Software and Services from a Service Provider who requires You to have a different user account (“SP
User Account”) to access and use the Software and Services. Please refer to the applicable
transaction documentation with Your Service Provider to determine whether a Norton Account or a SP
User Account is required to access and use the Software and Services. You are entirely responsible
for maintaining the confidentiality of Your Norton
Account or SP User Account password. Additionally, if Your transfer all of Your rights in the Software
and Services pursuant to this Agreement, You must also relinquish Your access to, or management
of, the license key of the transferred Software and Services from Your Norton Account. Please contact
Symantec Customer Service or visit the Symantec Support page set forth below.

4. Safe Search Feature. The Software and Services may include a Safe Search feature which
provides You the ability to safely search the Internet. This may be offered via, but is not limited to,
a Symantec search toolbar.

5. Technical Support:

Certain technical support features may be offered from within the Software and Services, which may
include live chat with a technical support agent and/or assistance from a technical support agent via
remote computer access (any such technical support offered from within the Software and Services
shall be referred to in this License Agreement as the “Technical Support”). If such features are offered
and You choose to access such Technical Support the following terms shall apply. Any such Technical
Support shall be provided in Symantec’s sole discretion without any guarantee or warranty of any kind
other than any guarantees applicable under consumer laws in Your jurisdiction which cannot be
excluded or limited in any way. It is solely Your responsibility to complete a backup of all Your existing
data, software and programs before receiving any Technical Support. In the course of providing the
Technical Support, Symantec may determine that the technical issue is beyond the scope of the
Technical Support. Symantec reserves the right to refuse, suspend or terminate any of the Technical
Support in its sole discretion.

6. Norton subscription with automatically renewing feature:

Your Norton subscription purchase includes an automatic renewing feature. At the end of Your Service
Period, the Service will be renewed and Your payment method will be charged the then-current
renewal price (plus applicable taxes) automatically, without any additional action by You. At any time
after Your purchase, You may change Your subscription settings, including cancelling Your automatic
renewal, at manage.norton.com. The annual ssubscription charges are eligible for a refund within
sixty (60) days of the renewal purchase date. Please see the Norton Return Policy for more information
on obtaining refunds.

7. Money Back Guarantee:

If You are the original licensee of the Software and Services and are not completely satisfied with it for
any reason, please make no further use of the Software and Services and contact (i) the authorized
reseller that sold You the Software and Services, or (ii) the authorized reseller that sold You the device
that includes the Software and Services as pre-loaded in the device, if You obtained the Software and
Services as part of a device bundled offering, or (iii) Symantec Customer Service, using the contact
details set out in Section 13 of this License Agreement, for information on how to obtain a refund of
the amount You paid for the current Service Period (less shipping, handling, and any applicable taxes
except in certain states and countries where shipping, handling and taxes are refundable) at any time
during the sixty (60) day period following the date of purchase of an annual subscription or within sixty
(60) days of the purchase of the automatic renewal purchase date of an annual subscription (the
“Refund”).

For the avoidance of doubt, the Refund will not apply if You obtained the Software and Services from
Your Service Provider. Furthermore, the Refund will not apply to repurchases of the same Norton
product which has been previously purchased and refunded.


8. Limited Warranty:

Symantec warrants that any media manufactured by Symantec on which the Software and Services
is distributed will be free from defects for a period of sixty (60) days from the date of delivery of the
Software and Services to You. Your sole remedy in the event of a breach of this warranty will be that
Symantec will, at its option, replace any defective media returned to Symantec within the warranty
period or refund the money You paid for the Software and Services. Symantec does not warrant that
the Software and Services will meet Your requirements or that operation of the Software and Services
will be uninterrupted or that the Software and Services will be error-free. For the avoidance of doubt,
references to “Software and Services” in the foregoing sentence shall include, but not be limited to,
Technical Support.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ABOVE WARRANTY IS
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.

9. Disclaimer of Damages:

SOME STATES AND COUNTRIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE BELOW LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS OF
WHETHER
ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL
SYMANTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INDIRECT, OR SIMILAR DAMAGES, INCLUDING ANY LOST PROFITS OR LOST DATA ARISING
OUT OF THE USE OR INABILITY TO USE THE SOFTWARE AND SERVICES (INCLUDING, BUT
NOT LIMITED TO USE OF TECHNICAL SUPPORT) EVEN IF SYMANTEC HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO CASE SHALL SYMANTEC’S OR ITS LICENSORS’ LIABILITY EXCEED THE PURCHASE
PRICE WHICH YOU PAID FOR THE APPLICABLE SERVICE PERIOD. THE DISCLAIMERS AND
LIMITATIONS SET FORTH ABOVE WILL APPLY REGARDLESS OF WHETHER YOU ACCEPT
OR USE THE SOFTWARE AND SERVICES.

10. U.S. Government Restricted Rights:

For U.S. Government procurements, the software is deemed to be commercial computer software as
defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19
"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, “Rights in Commercial
Computer Software or Commercial Computer Software Documentation”, as applicable, and any
successor regulations. Any use, modification, reproduction release, performance, display or disclosure
of the software by the U.S. Government shall be solely in accordance with the terms of this License
Agreement.

11. Export Regulation:

You acknowledge that the Software and Services and related technical data and services (collectively
"Controlled Technology") may be subject to the import and export laws of the United States, specifically
the U.S. Export Administration Regulations (EAR), and the laws of any country where Controlled
Technology is imported or re-exported. You agree to comply with all relevant laws and will not export
any Controlled Technology in contravention to U.S. law nor to any prohibited country, entity, or person
for which an export license or other governmental approval is required. All Symantec product is
prohibited for export or reexport to Cuba, North Korea, Iran, Syria and Sudan and to any country
subject to relevant trade sanctions, including Afghanistan and Iraq. USE OR FACILITATION OF
SYMANTEC PRODUCT IN CONNECTION WITH ANY ACTIVITY INCLUDING, BUT NOT LIMITED
TO, THE DESIGN, DEVELOPMENT,
FABRICATION, TRAINING, OR TESTING OF CHEMICAL, BIOLOGICAL, OR NUCLEAR
MATERIALS, OR MISSILES, DRONES, OR SPACE LAUNCH VEHICLES CAPABLE OF
DELIVERING WEAPONS OF MASS DESTRUCTION IS PROHIBITED, IN ACCORDANCE WITH
U.S. LAW.

12. Dispute Resolution:

Symantec believes that most disagreements can be resolved informally and efficiently by contacting
Symantec customer support. If You are a U.S. customer, and the dispute is not resolved through
Symantec customer support, You and Symantec agree that any such dispute, claim or controversy
arising out of or relating in any way to the Software and Services or this License Agreement (a “Claim”),
shall be determined by binding arbitration or small claims court, instead of in courts of general
jurisdiction, as follows:

A. Small Claims Court: You may elect to litigate your Claim in small claims court if all the
requirements of the small claims court are satisfied, including any limitations on jurisdiction and the
amount at issue in the dispute. You agree to bring a Claim in slam claims court in your county of
residence or in the Superior Court of California, Count of Santa Clara.

B. Arbitration: Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral
arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to
very limited review by courts. Arbitrators can award the same damages and relief that a court can
award. You agree that, by agreeing to this License Agreement, the U.S. Federal Arbitration Act
governs the interpretation and enforcement of this arbitration provision, and that You and Symantec
are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision
shall survive termination of this License Agreement and/or the termination of Your Symantec product
license.

a. Notice of Claim: If You elect to seek arbitration, You must first send to Symantec, by certified
mail, a written Notice of Your Claim ("Notice of Claim"). The Notice of Claim to Symantec
should be addressed to: General Counsel, Symantec, Inc., 350 Ellis Street, Mountain View,
CA 94043 and should be prominently captioned “NOTICE OF CLAIM”. The Notice of Claim
should include both the mailing address and email address You would like Symantec to use to
contact You. If Symantec elects to seek arbitration, it will send, by certified mail, a written
Notice of Claim to Your billing address on file. A Notice of Claim, whether sent by You or by
Symantec, must (a) describe the nature and basis of the claim or dispute; (b) set forth the
specific amount of damages or other relief sought ("Demand"); and (c) whether You reject any
subsequent modification of the Dispute Resolution section by Symantec (see Section
12(b)(e)).

b. Arbitration Proceedings: If You and Symantec do not reach an agreement to resolve the claim
within thirty (30) days after the Notice of Claim is received, You or Symantec may commence
an arbitration proceeding (or alternatively, file a claim in small claims court). You may
download or copy a form of notice and a form to initiate arbitration at www.adr.orgThe
arbitration will be governed by the Consumer or Commercial Arbitration Rules, as appropriate,
of the American Arbitration Association ("AAA") (collectively, the “AAA Rules”), as modified by
this License Agreement, and will be administered by the AAA. The AAA Rules and Forms are
available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitrator is
bound by the terms of this License Agreement. All issues are for the arbitrator to decide,
including issues relating to the scope and enforceability of this arbitration provision.

Unless Symantec and You agree otherwise, any arbitration hearings will take place in the county (or
parish) of either Your residence or of the mailing address You provided in Your Notice of Claim. If
Your claim is for U.S. $10,000 or less, Symantec agrees that You may choose whether the arbitration
will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic
hearing, or by an inperson hearing as established by the AAA Rules. If Your claim exceeds U.S.
$10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in
which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to
explain the essential findings and conclusions on which the award is based. If the arbitrator issues
You an award that is greater than the value of Symantec’s last written settlement offer made before
an arbitrator was selected (or if Symantec did not make a settlement offer before an arbitrator was
selected), then Symantec will pay You, in addition to the award, either U.S. $500 or 10% of the amount
awarded, whichever is greater.. The arbitrator may award declaratory or injunctive relief only in favor
of the individual party seeking relief and only to the extent necessary to provide relief warranted by
that party’s individual claim.

c. Arbitration Fees: If Your claim for damages does not exceed $10,000, Symantec will pay all
fees imposed by the AAA to conduct the arbitration, including reimbursement of Your initial
filing fee, unless the arbitrator finds that either the substance of Your claim or the relief sought
in Your Demand for Arbitration was frivolous or was brought for an improper purpose (as
measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If Your claim for
damages exceeds $10,000, standard AAA Rules will govern the payment of all AAA fees,
including filing, administration and arbitrator fees.


d. Class Action Waiver: YOU AND SYMANTEC AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF
OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Further, if You have elected arbitration, unless both You and Symantec agree otherwise, the arbitrator
may not consolidate more than one person's claims with Your claims, and may not otherwise preside
over any form of a representative or class proceeding. If this specific provision is found to be
unenforceable, then the entirety of this Dispute Resolution section shall be null and void..

e. Modification of Dispute Resolution Section: Notwithstanding Section 2(A), if Symantec
changes this “Dispute Resolution” section after the date You first accepted this License
Agreement, and You have not otherwise affirmatively agreed to such changes, You may reject
any such change by so stating within Your Notice of Claim. By failing to reject any changes to
this Dispute Resolution section in Your Notice of
Claim,
You agree to resolve any Claim between You and Symantec in accordance with the terms of the
Dispute Resolution section in effect as of the date of Your Notice of Claim. Current versions of
license agreements for Symantec products can be found at
http://www.symantec.com/about/profile/policies/eulas/.


13. General:

This License Agreement will be governed by the laws of the State of California, United States of
America.
This License Agreement is the entire agreement between You and Symantec relating to the Software
and Services and: (i) supersedes all prior or contemporaneous oral or written communications,
proposals, and representations with respect to its subject matter; and (ii) prevails over any conflicting
or additional terms of any quote, order, acknowledgment, or similar communications between the
parties. Notwithstanding the foregoing, nothing in this License Agreement will diminish any rights You
may have under existing consumer protection legislation or other applicable laws in Your jurisdiction
that may not be waived by contract. Symantec may terminate this License Agreement if You breach
any term contained in this License Agreement (other than a trivial or inconsequential breach) and, if
such termination occurs, You must cease use of and destroy all copies of the Software and Services
and Documentation. The disclaimers of warranties and damages and limitations on liability shall
survive and continue to apply after termination. Should You have any questions concerning this
License Agreement, or if You desire to contact Symantec for any reason, please write to Symantec
Customer Service, 555 International Way, Springfield, OR 97477, U.S.A. or visit the Support page at
www.symantec.com.

ADDITIONAL TERMS AND CONDITIONS. Your use of the Software and Services is subject to the
terms and conditions below in addition to those stated above.

14. Privacy; Data Protection:

From time to time, the Software and Services may collect certain information, including personally
identifiable information, from the Device on which it is installed, which may include:

For mobile products, the Software may access the International Mobile Equipment Identity
(IMEI) in order to generate a hash that ensures anonymity. The hash is used to analyze
and aggregate equipment data for statistical purposes. The IMEI is not collected or stored
by Symantec. The Software also monitors changes in the International Mobile Subscriber
Identity (IMSI), in order to be able to continue provision of the service even when users
change the SIM card. The IMSI is not collected or stored by Symantec. The above
information is used for the purpose of identifying the telecommunications device eligible to
receive Content Updates for the Software. This information will not be correlated with any
other personally identifiable information, such as Your account information. After the
service has terminated, the data is retained in statistical form for internal research, product
development, and security purposes. Symantec may share this data with third party
contractors and/or data processors as needed for the purpose of account management
and security purposes.
Information on potential security risks as well as URLs and the Internet Protocol (IP)
addresses of websites visited that the Software and Services deems potentially fraudulent.
The URLs could contain personally identifiable information that a potentially fraudulent
website is attempting to obtain without Your permission. This information is collected by
Symantec for the purpose of delivering the functionalities of the Software and Services,
and also for evaluating and improving the ability of Symantec’s products to detect
malicious behavior, potentially fraudulent websites and other Internet security risks.
URLs and the Internet Protocol (IP) addresses of websites visited as well as search
keywords and search results only if the Norton Safe Web or Norton Safe Search features
are enabled. This information is collected by Symantec for the purpose of providing
protection and of evaluating and advising You regarding potential threats and risks that
may be associated with a particular Web site before You view it.
Executable files and files that contain executable content that are identified as potential
malware, including information on the actions taken by such files at the time of installation.
These files are submitted to Symantec using the Software and Service’s automatic
submission function. Such automatic submission function may be deactivated after
installation by following the instructions in the Documentation for applicable products. The
collected files could contain personally identifiable information that has been obtained by
the malware without Your permission. Files of this type are being collected by Symantec
only for the purpose of improving the ability of Symantec’s products to detect malicious
behavior.
The name given to the Device during the initial setup of such Device. If collected, the
name will be used by Symantec as an account name for the Device under which You may
elect to receive additional services and/or under which You may use certain features of
the Software and Services. You may change such account name at any time after
installation of the Software and Services and it is recommended that You do so.
Status information regarding installation and operation of the Software and Services. This
information indicates to Symantec whether installation of the Software and Services was
successfully completed as well as whether the Software and Services has encountered an
error. The status information could contain personally identifiable information only if such
information is included in the name of the file or folder encountered by the Software and
Services at the time of installation or error. The status information is collected by Symantec
for the purpose of evaluating and improving Symantec’s product performance and
installation success rate. Symantec may also use this information to optimize its webpages.

Information contained in email messages that You send through the Software and
Services to Symantec to report as spam or as incorrectly identified as spam. These email
messages may contain personally identifiable information and will be sent to Symantec
only with Your permission, and will not be sent automatically. If You send such messages
to Symantec, Symantec will use them only for the purpose of improving the detection ability
of Symantec’s antispam technology. Symantec will not correlate or match up these files
with any other personally identifiable information.
Information contained in a report that You may choose to send through the Software and
Services to Symantec when the Software and Services encounters a problem. The report
includes information regarding the status of both the Software and Services and Your
Device at the time that the Software and Services encountered the problem. The status
information about Your Device may include the system language, country locale, and the
operating system version for Your Device, as well as the processes running, their status
and performance information, and data from files or folders that were open at the time the
Software and Services encountered the problem. The information could contain
personally identifiable information if such information is included in, or is a part of the name
of the files or folders open at the time the Software and Services encountered the problem.
This information will be sent to Symantec only with Your permission, and will not be sent
automatically. The information is collected by Symantec for the purpose of correcting the
encountered problem and improving Symantec’s product performance. This information
will not be correlated or matched up with any personally identifiable information.
The Internet Protocol (IP) address and associated geographical information and/or Media
Access Control (MAC) address and the Machine ID of the Device on which the Software
and Services is installed to enable the Software and Services to function and for license
administration purposes.
Other general, statistical information used for product analysis, and for improving product
functionality.

Symantec may use information it collects to provide You and users with relevant Software and
Services, support and Service subscription functionalities. Symantec may use this information for its
internal research, product development, and security purposes, including but not limited to various
analytics and monitoring usage trends. Symantec may share this information in anonymized format
with third parties for account management, data analytics, and security purposes. If You wish to stop
Symantec from collecting, using, transferring, and/or sharing information relating to You or Your
Device, You may be required to uninstall the Software from Your Device.

Unless it is expressly defined as optional, the collected information as set out above is necessary for
the purpose of the functionality of Symantec’s products.

Information may be transferred to the Symantec group in the United States or other countries that may
have less protective data protection laws than the region in which You are situated (including the
European Union) and may be accessible by Symantec employees or contractors exclusively to be
used in accordance with the purposes described above. For the same purposes the information may
be shared with partners and vendors that process information on behalf of Symantec. Symantec has
taken steps so that the collected information, if transferred, receive an adequate level of protection.


Subject to applicable laws, Symantec reserves the right to cooperate with any legal process and any
law enforcement or other government inquiry related to Your use of this Software and Services. This
means that Symantec may provide documents and information relevant to a court subpoena or to a
law enforcement or other government investigation. In order to promote awareness, detection and
prevention of Internet security risks, Symantec may share certain information with research
organizations and other security software vendors. Symantec may also use statistics derived from the
information to track and publish reports on security risk trends. By using the Software and Services,
You acknowledge and agree that Symantec may collect, transmit, store, disclose and analyze such
information for these purposes.


CPS / NPW 6.0 / USE