Proton Pass 的评价
Proton Pass 作者: Proton
52 条评价
- 评分 1 / 5来自 Ducky,4 天前Firefox seems a bit whimsical regarding add-ons. I have one I have used with Foxfire, but now Foxfire won't add it.
Firefox isn't contesting the authenticity of the add-on. I would accept their advice in that matter. This one seems legit and Foxfire is being adamant. Insufficient explanation. I am not pleased. - 评分 1 / 5来自 Coolperson:-D,17 天前Dear Proton, try to get the products you released which we pay for WORKING first before continuing to release more.
This password manager
1. Forgets to save its own suggested passwords!
2. Randomly logs the user out for no reason开发者回应
发布于 17 天前We're sorry to hear that. Regarding the first issue, do you have auto-save enabled in the Proton Pass extension's settings? Are you encountering this issue on all websites, or only specific ones?
As for the second issue, are you perhaps experiencing it after updating your browser? Do you have any other extensions installed? Are you using any device optimization apps? Contact us using the Feedback & Help option so we can assist you further with these issues. 开发者回应
发布于 17 天前We're sorry that you're dissatisfied, and we would appreciate your feedback on how we could earn a better review from you. If you have any problems with Proton Pass, we'd be more than happy to help and see that it is to your satisfaction. Please contact us using the Feedback & Help option so we can assist you further.开发者回应
发布于 18 天前We're sorry to hear that. Your feedback has been forwarded to the team accordingly. That said, if we can help with anything, or if you have any suggestions on what we could do to improve our service, feel free to let us know using the 'Feedback & Help' option.- 评分 1 / 5来自 Mitro,1 个月前I love Proton, but Proton Pass is way too unpredictable. Quite often, it just won't show accounts/passwords that I've got stored in it. Hugely frustrating, and not something I've experienced with any other password manager.
开发者回应
发布于 1 个月前That doesn't sound right. Please try logging out, then logging back into the extension to see if the entries reappear. If that doesn't work, you can also try the manual sync option that can be found by clicking the Proton Pass icon in the top-left corner of the extension → Advanced. Lastly, do not hesitate to contact us using the 'Feedback & Help' option with more details so we can investigate further. - 评分 1 / 5来自 Firefox 用户 18371926,3 个月前I really like the idea of this, but unfortunately it is very user unfriendly. The Pass monitor suggests that I change insecure passwords on websites, but the extension itself prevents me from doing it. It will save log-ins that I had already created myself, but there is no way to change and improve them. In fact, with the 3 fields to fill out (old password, new password and verify new password), the extension makes it impossible. It has been a frustrating experience trying to make ProtonPass do what it should do. Repeatedly trying to get help on Proton's subreddit did not bear fruit.
I have been a paying Proton customer for years, but ProtonPass is a time-consuming disappointment.
Update: Specifically paypal.com and ebay have been impossible. I have tried a number of times over the past months without success. Another issue is that paypal has very specific limitations as to what is accepted in terms of a password (which characters, symbols, password length, etc). Per my experience, and after a lot of time attempting, this cannot be created by ProtonPass.
Update: Passmail does not get accepted on all platforms/sites when opening new accounts.开发者回应
发布于 3 个月前We're sorry to hear that! Please share the specific site for which you are having trouble updating your password in an update to your review or with us at: https://proton.me/support/contact, so we can look into this. Note that the Proton Pass subreddit is not an official support channel, so if you’re experiencing any issues, you should contact our support team first before publishing a thread. - 评分 1 / 5来自 Firefox 用户 5972325,5 个月前Seems like its slowing down lot of pages and then Firefox itself. Needs to be fixed.
开发者回应
发布于 5 个月前That doesn't sound right! Please contact us at: https://proton.me/support/contact with more information on the specific behavior you've observed on your end, so we can look into this. Thank you in advance. - 评分 1 / 5来自 Firefox 用户 17415502,6 个月前hit or miss at best, with some serious deficiencies on the side.
开发者回应
发布于 5 个月前Hi! Could you please let us know what specifically you're having trouble with in an update to your review? If you need any assistance on our end, you can contact us at: https://proton.me/support/contact. - 评分 1 / 5来自 john,6 个月前I've uninstalled & reinstalled this extension multiple times in the past few days since its release.
As of March 22, 2024 (v.1.15.1) it is still not working properly and "breaks" many websites. Whatever "fix" they applied does not work.
Either downgrade to the previous version or wait until v.1.16.x since installing this version will create too much frustration with webpages not loading, etc..
Last tip: TURN OFF AUTO-UPDATE. If you do manual update checks and see there's a new version, then wait a week to read reviews before updating; this is the lesson I've learned from this experience... very disappointed in Proton.开发者回应
发布于 6 个月前Hi! We're sorry to hear about the trouble. Could you please contact us at https://proton.me/support/contact so we can help you troubleshoot? - 评分 1 / 5来自 Firefox 用户 17762763,6 个月前as many have reported, the latest version of Proton Pass is just a dumpster fire.
It is well documented now and Proton is aware of it.
So what now? One reviewer said he was going back to the previous version. That's great, but where do I find it. Currently I cannot even log in to Proton.me web site itself.
I signed up for a ProtonMail account before it was even released many years ago. I am significantly less pleased with their VPN and PASS as well as Calendar. They all seem half-baked so I deleted them and only use mail now.
Needless to say I am very disappointed in their performance. I suspect they are trying to grow too fast.
In any case, PASS was very clearly not tested very well, as probably tens of thousands of user will finally attest as soon as they can figure out why half the sites they visit seem broken.
PROTON: PLEASE POST A LINK TO THE PREVIOUS VERSION BEFORE ALL YOUR CURRENT USERS ABANDON YOU FOR GOOD.开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension. If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - 评分 1 / 5来自 Firefox 用户 18334862,6 个月前v1.15.1 of Proton Pass breaking sites, reverted to v1.14.1 for now.
you can downgrade via https://addons.mozilla.org/en-US/firefox/addon/proton-pass/versions/
remember to turn off auto-update on extension for now.开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension. If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - 评分 1 / 5来自 Bobo,6 个月前The latest version renders Firefox unusable, and there's been no update. Developers have been aware for several days.
开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. 开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further.- 评分 1 / 5来自 Hassan Fareed,6 个月前Version 1.15.0 is broken beyond belief. It took me forever to figure out what is the problem. Test your builds before publishing ! Everything got broken, from login popups, to loading pages ..etc even the suggested passwords got broken, I get random password suggestions now. Basically having links in the passwords became meaningless. I'm reverting back to version 1.13.2, before you ruined everything.
开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. 开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further.- 评分 1 / 5来自 Firefox 用户 18332445,6 个月前They VERY CLEARLY do not do any real testing of this extension this at all. As others have noted, this extension has somehow managed to break a solid chunk of the internet. Unfortunately for Proton mail users, this is the only way to get email aliases...because this security and privacy focused company wants to hook into your browser, for some reason, rather than using their own platform natively.
开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - 评分 1 / 5来自 Firefox 用户 17981312,6 个月前Current the Proton Password Manager is breaking Firefox. I first became of the issue when a web editor stopped loading on one of my computers that has Proton Password Manager installed. After accessing the same page on two different browsers successfully, I "refreshed" and reset Mozilla Firefox and I was able to access the Web Editor. Then I re-installed Proton Password Manager because I put all my important passwords in and the Web editor immediately stopped functioning. I
Furthermore, the page I had open to Proton.me broke as well. Deleting the Proton Password Manager resolved access to the Proton site, but darn if my twelve sentence passphrase isn't locked down on a GDrive behind one of those passwords I can't get at quickly.
This one incident kills the value since I will be manually resetting passwords. While I can't blame Proton for my not printing the pass phrase, having it is useless if the plugin doesn't work on a major browser like Firefox.
Right now I'd give this ZERO stars since even if they fix in today, I will have wasted more time than the plugin is worth cleaning up after trusting it.
Paid User
June 20-24 - STILL NOT READY FOR PRIME TIME!
As a Firefox extension, this is pretty much a mess. What is simple to do is a pain in the butt to undo.
Proton Pass was loading a different site's login (D'Addario) whenever I logged into my health care company. At the time I didn't have the health care company set up, so I told Proton to stop loading passwords for my health care.
Well now that I have finalized my health care login, darn if there is no clear path to clearing whatever Proton switch was sent to stop the silly app from trying to use the Guitar string website's login info.
Oh yeah, password changes? Don't do it until you have backed up everything, gone to church and had all your shots. Don't take my word for it, check the net, the level of pain this plugin can cause is extreme.
Spend more time reading the one and two star reviews for the real deal. I read the rosy ones and paid for this not ready for prime time plugin.开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - 评分 1 / 5来自 TheWebRecluse,6 个月前I used to LOVE proton pass but now the extension literally BREAKS everything. Dropdowns don't work. The wordpress editor encounters an error when it's running. Kindle Reader won't load books. It just goes on and on. I disabled EVERY SINGLE plugin and the problem is Proton Pass. Now that I have it disabled, everything works like it should including page load times that I thought were a problem with my web host. What a MESS this extension is.
开发者回应
发布于 6 个月前Hi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - 评分 1 / 5来自 Egi Faresha,8 个月前
- 评分 1 / 5来自 Gormerica,8 个月前
- 评分 1 / 5来自 KnOwlEdge,9 个月前
- 评分 1 / 5来自 genemarner,9 个月前So far my experience is very mixed. When I first installed Pass, it worked well enough. However, I could not find out how to open the Pass database in order to see passwords and other data. I wrote to Support but got no reply, a recurrent problem with Proton, I find. I have been unable to get the icon into my tool bar and my efforts seem to have disabled Pass when I try to log onto my iCloud account.
开发者回应
发布于 9 个月前We're sorry to hear about your experience! Could your ticket number with us here, so we can track your case internally and investigate? For more information on how to bring the Proton Pass icon to your tool bar, please refer to: https://support.mozilla.org/en-US/questions/1363217. Once successfully added, you can simply select the icon to access your stored login entries and data. - 评分 1 / 5来自 Firefox 用户 18198194,9 个月前This app is just not secure. At best, all passwords are secured by a six digit PIN. Sure, you can set up a good passphrase for your protonmail account, but I've used it like twice. Once you log in, it doesn't log you out - even when you exit Firefox. It's open to whomever uses Firefox. The best you can do is require a PIN which must be used if PP has been idle for a certain time. Oh, and the app drops the PIN requirement occasionally and it must be reset leaving you completely exposed in the meantime. Seriously, only six digit protection for all our passwords. Might as well skip a password manager and just use 123456 everywhere.
开发者回应
发布于 9 个月前Thank you for your feedback! The latest version of the extension asks for your PIN when restarting your browser. Please make sure that you are not using an outdated version. Moreover, in general, you should not log in on untrusted devices, so make sure to log out of Proton Pass after you no longer need it, if your threat model includes such cases.
Please report the issue you mention with the extension dropping the PIN at pass@protonme.zendesk.com, so we can look into this.