Proton Pass 的评价
Proton Pass 作者： Proton
2,523 条评价
- 评分 5 / 5来自 Firefox 用户 17958833， 2 年前This extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.
Update:
Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.开发者回应
发布于 2 年前Sorry to hear that! Can you share your ticket number so we can check what happened to the support request?
Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further. - 评分 1 / 5来自 Firefox 用户 17961587， 2 年前Can't login with containers. You have in your other extensions the possibility to link with a token, why not here?
开发者回应
发布于 2 年前Can you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers. - 评分 5 / 5来自 Firefox 用户 14550105， 2 年前
- 评分 5 / 5来自 Firefox 用户 17180385， 2 年前
- 评分 5 / 5来自 Firefox 用户 15659116， 2 年前
- 评分 5 / 5来自 frontranger， 2 年前
- 评分 1 / 5来自 Firefox 用户 17960364， 2 年前I have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??
开发者回应
发布于 2 年前Hi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
If you find our answer helpful, please consider updating your review. - 评分 5 / 5来自 Firefox 用户 17959304， 2 年前
开发者回应
发布于 2 年前Hi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review.- 评分 5 / 5来自 Firefox 用户 17470179， 2 年前
- 评分 5 / 5来自 Firefox 用户 17958557， 2 年前
- 评分 5 / 5来自 Just another user， 2 年前
- 评分 5 / 5来自 Firefox 用户 17881522， 2 年前
- I have been accepted to participate in the beta version, and I gotta say this works very well.
There are some minor details that could be improved, but really nothing that ruins the experience. Really great product. Also check out their other services; You will not be dissapointed.
Magnus
Denmark - 评分 5 / 5来自 Firefox 用户 17942398， 2 年前