Proton Pass 的评价
Proton Pass 作者: Proton
2,268 条评价
- "When it works, it really works. When it doesn't work, it really doesn't work."
In my end, this add-on wasn't even remotely nice to use, it does everything what it says, and it does it beautifully. But because of one critical, persistent issue, troubleshooting this add-on was a literal saga filled with confusion and torment.
The issue is that it sometimes kicks me out of my session and just refuses to sign me back in and turns into a loop where I input my email address and password over and over again only to end up with an error every single time. I used different forks of Firefox and it still did the same thing, re-installing the add-on or using different Firefox profiles didn't fixed anything, forcing me to use the Web App or Windows program of Proton Pass. I don't know if it's because of my setup or the extension... Either way, this is not the normal behaviour you would expect from this add-on.开发者回应
发布于 1 年前We're sorry to hear about the trouble! Could you let us know if you reported this to our support team? If you have, please share your ticket number with us here, so we can track your case and investigate. If you haven't submitted a report, you can do so at: https://proton.me/support/contact. - 评分 2 / 5来自 KensonPlays, 1 年前Just wish it worked on Android. I am unable to fully use Proton Pass on my Galaxy Tab S7, since it won't get Android 14, 13 is the last it will get. Please make an Android version of your addon for older android devices like tablets on Android 13 or under. Once you do, an easy 5 star.
开发者回应
发布于 1 年前Hi! The extension is not supported on mobile browsers. However, we do have a dedicated Android app available for download via PlayStore and it does work on Android 13. - 评分 2 / 5来自 Firefox 用户 18055072, 1 年前bad service
I find the program friendly and good until my account was blocked for some unknown reason after I had set up email. Support did not clearly tell me that I only received all kinds of links, which is a pity because otherwise it is good.开发者回应
发布于 1 年前Hi there, we're sorry to hear about this.
Please note that accounts are only disabled if they have been used for something that goes against our Terms of use: https://proton.me/legal/terms. Rarely, our anti-abuse system can disable an account in error, i.e. a false positive, but you can always contact us for an appeal. Our anti-abuse team carefully reviews each appeal, and makes decisions on a case-by-case basis. If you did nothing wrong, we will re-enable your account: https://proton.me/support/account-disabled.
Please feel free to edit your review and share your ticket numbers with us so we can investigate on our end and help you to the fullest extent. - 评分 5 / 5来自 rafaelurben, 1 年前
- 评分 5 / 5来自 Firefox 用户 18393129, 1 年前
- 评分 1 / 5来自 Firefox 用户 5972325, 1 年前Seems like its slowing down lot of pages and then Firefox itself. Needs to be fixed.
开发者回应
发布于 1 年前That doesn't sound right! Please contact us at: https://proton.me/support/contact with more information on the specific behavior you've observed on your end, so we can look into this. Thank you in advance. - 评分 5 / 5来自 Firefox 用户 14007053, 1 年前
- 评分 5 / 5来自 Firefox 用户 17631007, 1 年前
- 评分 5 / 5来自 Grumpy_Grampy, 1 年前
- 评分 5 / 5来自 Firefox 用户 18384838, 1 年前