Hi JG, thanks for your review. I get the frustration, especially if you are one of our users who used it for free for five years. We couldn't sustain operations anymore under that model. Totally get the negative feelings, but it's not free to operate. We tried to run only on donations but you can probably guess that nobody in this crowd donates. Please reach out to us at hey@spaywall.com and I'll see what we can do to help you out.