lbragile 的回应
开发者回应
发布于 4 年前Second Edit (response to TyFighter's second edit):
Oh that was unexpected - thank you so much 🤗
So far, TabMerger has had more than 10 paying customers, so it seems like the model is acceptable to some - but I understand that it is not perfect and will adjust accordingly in the future. This is my first commercial project, so I try to learn and grow from any mistakes I make.
Thank you for your understanding!
Edit (response to TyFighter's edit):
Thank you for your re-evaluation, although I think 3 stars is low, it is at least much more representative than the 1 star review - much appreciated!
"That being said, there is no way I am paying for it. I understand you think the pricing is fair and that their isn't much competition in this market(namely OneTab), but I don't understand where this price is coming from."
I completely understand. Not everyone will want to purchase a subscription and that is okay with me. As I said, the Free tier was designed to allow most users the freedom to use TabMerger without the need to upgrade. I believe TabMerger offers many unique features (all put into one product) which other products like OneTab simply do not possess. The pricing is in part due to the amount of work that goes into these features and the fact that I am very responsive, take user feedback seriously to make improvements, and willing to help out anyone at any time. You are right, servers are not considered when assigning the pricing, it is simply what I think my product is worth.
"For example, TickTick allows me to save websites as a note using their extension as well as having an entire task manager on top of it, with calendar, focus, markdown, due dates, priority, tags, and attachments(that upload to the cloud)."
I, respectfully, think that you are comparing apples to oranges here. TickTick is a TASK manager, while TabMerger is a TAB manager. These products are vastly different in nature, although they both improve productivity. Each creator is different - in their case they chose to monetize in a different way than I did, but that doesn't mean that everyone has to follow suit.
"The main reason I'm keeping a star is taking features that were once free and locking them behind a paywall."
Sure, I see your point but, as I am sure you know by now, TabMerger is open source and each release is made public (which is also a major point over competitors as TabMerger undergoes much harsher scrutiny from the open source community in terms of both quality and security) - so you technically can still use previous versions but these will not receive updates in the future. Additionally, the features that were "paywalled" are extra conveniences that do not hinder TabMerger operations or most users' needs/productivity. Additionally, they were mainly disabled since the logic improvements (local & sync backup) made them no longer necessary - but an optional feature that you can opt into.
"I also think it's entirely fair to criticize software based on pricing models."
Fair enough, I can see where you come from.
"I wish you luck, but I don't think many people are going to subscribe unless you lower prices."
Thank you, I will see how the first month under subscriptions goes and adjust from there.
PS, would a 2 week free trial of the Standard Tier be useful to you? If so, please send me an email.
Original Response:
Sorry to hear that you are not happy with subscriptions, but lots of work and time goes into making TabMerger a great product and subscriptions provide a valid incentive to put in this work.
The pricing page does not obscure anything in the way that you described. The very first thing you see is that there is a difference between subscriptions. For example, Basic says "Everything in Free tier" as the first item, then lists some 3 items that are updated, then 3 more that are new for that tier. The same for other subscriptions. The table below is simply provided for extra details and since there is a lot of information there, it is collapsed at first. It just so happens that "it seems like the free version has everything(just with limits) until you click the tiny little expand arrow at the bottom of the page" since this is exactly half way down the table - this isn't meant to trick anyone!
I am all for constructive criticism but I think your comments were made out of frustration. In my opinion the pricing is very fair for the features offered and the guarantee from me that I will continue to improve TabMerger - nothing is free in this world unfortunately. That being said, the free tier still offers many valuable features that anyone can benefit from.
Please reconsider your 1 star rating as TabMerger definitely is not 1 star quality "this was a great extension".
Oh that was unexpected - thank you so much 🤗
So far, TabMerger has had more than 10 paying customers, so it seems like the model is acceptable to some - but I understand that it is not perfect and will adjust accordingly in the future. This is my first commercial project, so I try to learn and grow from any mistakes I make.
Thank you for your understanding!
Edit (response to TyFighter's edit):
Thank you for your re-evaluation, although I think 3 stars is low, it is at least much more representative than the 1 star review - much appreciated!
"That being said, there is no way I am paying for it. I understand you think the pricing is fair and that their isn't much competition in this market(namely OneTab), but I don't understand where this price is coming from."
I completely understand. Not everyone will want to purchase a subscription and that is okay with me. As I said, the Free tier was designed to allow most users the freedom to use TabMerger without the need to upgrade. I believe TabMerger offers many unique features (all put into one product) which other products like OneTab simply do not possess. The pricing is in part due to the amount of work that goes into these features and the fact that I am very responsive, take user feedback seriously to make improvements, and willing to help out anyone at any time. You are right, servers are not considered when assigning the pricing, it is simply what I think my product is worth.
"For example, TickTick allows me to save websites as a note using their extension as well as having an entire task manager on top of it, with calendar, focus, markdown, due dates, priority, tags, and attachments(that upload to the cloud)."
I, respectfully, think that you are comparing apples to oranges here. TickTick is a TASK manager, while TabMerger is a TAB manager. These products are vastly different in nature, although they both improve productivity. Each creator is different - in their case they chose to monetize in a different way than I did, but that doesn't mean that everyone has to follow suit.
"The main reason I'm keeping a star is taking features that were once free and locking them behind a paywall."
Sure, I see your point but, as I am sure you know by now, TabMerger is open source and each release is made public (which is also a major point over competitors as TabMerger undergoes much harsher scrutiny from the open source community in terms of both quality and security) - so you technically can still use previous versions but these will not receive updates in the future. Additionally, the features that were "paywalled" are extra conveniences that do not hinder TabMerger operations or most users' needs/productivity. Additionally, they were mainly disabled since the logic improvements (local & sync backup) made them no longer necessary - but an optional feature that you can opt into.
"I also think it's entirely fair to criticize software based on pricing models."
Fair enough, I can see where you come from.
"I wish you luck, but I don't think many people are going to subscribe unless you lower prices."
Thank you, I will see how the first month under subscriptions goes and adjust from there.
PS, would a 2 week free trial of the Standard Tier be useful to you? If so, please send me an email.
Original Response:
Sorry to hear that you are not happy with subscriptions, but lots of work and time goes into making TabMerger a great product and subscriptions provide a valid incentive to put in this work.
The pricing page does not obscure anything in the way that you described. The very first thing you see is that there is a difference between subscriptions. For example, Basic says "Everything in Free tier" as the first item, then lists some 3 items that are updated, then 3 more that are new for that tier. The same for other subscriptions. The table below is simply provided for extra details and since there is a lot of information there, it is collapsed at first. It just so happens that "it seems like the free version has everything(just with limits) until you click the tiny little expand arrow at the bottom of the page" since this is exactly half way down the table - this isn't meant to trick anyone!
I am all for constructive criticism but I think your comments were made out of frustration. In my opinion the pricing is very fair for the features offered and the guarantee from me that I will continue to improve TabMerger - nothing is free in this world unfortunately. That being said, the free tier still offers many valuable features that anyone can benefit from.
Please reconsider your 1 star rating as TabMerger definitely is not 1 star quality "this was a great extension".