VeePN - Unlimited Free & Fast Security VPN 的评价
VeePN - Unlimited Free & Fast Security VPN 作者： VeePN
281 条评价
开发者回应
发布于 9 个月前Hi! I am sorry to know that it stopped working on your end. Is it possible for you to share more details? We would be happy to assist you. Please, email us at support@veepn.com and include "Firefox Review" in the subject. Best regards, Lucas, VeePN Support.开发者回应
发布于 9 个月前Hi!
We're sorry to hear that the free version isn't connecting to the servers. We'd like to help you get this resolved. Please contact us at support@veepn.com with the subject 'Firefox Store Review,' and we’ll assist you further.
Sincerely, Nikolas
Customer Support Team开发者回应
发布于 9 个月前Hi!
It looks like the app isn’t working for you. We’d be glad to help resolve this issue. Please reach out to us at support@veepn.com with the subject 'Firefox Store Review,' so we can look into it and assist you further.
Sincerely, Nikolas
Customer Support Team开发者回应
发布于 9 个月前Hi! Thank you for your review. I am sorry to know that it doesn't work as you mentioned. May I ask you to share more about your experience? Please, email us at support@veepn.com and include "Firefox Review" in the email's subject. Best regards, Lucas, VeePN Support.开发者回应
发布于 9 个月前Hi Viatus,
We're sorry to hear that you're having trouble connecting to the free servers. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can help resolve this issue.
Sincerely, Nikolas
Customer Support Team开发者回应
发布于 9 个月前Hi,
We’re sorry to hear about the connection issues you're experiencing. Please reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject so we can assist you in resolving this issue.
Sincerely, Nikolas
Customer Support Team- 评分 1 / 5来自 Firefox 用户 18602303， 9 个月前
- 评分 1 / 5来自 Firefox 用户 14699268， 10 个月前
- 评分 1 / 5来自 Firefox 用户 13588365， 10 个月前
- 评分 1 / 5来自 Firefox 用户 14861975， 10 个月前
开发者回应
发布于 10 个月前Hello,
We understand how negative reviews can impact your decision, but at VeePN, we are committed to constantly improving our service. We encourage you to give us a try and experience the positive changes firsthand. Should you have any questions or concerns, please don't hesitate to contact us at support@veepn.com and mention 'Firefox Store Review' in the subject line.
Best regards,
Alex
Customer Support Team开发者回应
发布于 10 个月前Hi there!
We're sorry to hear that negative reviews have discouraged you from trying VeePN. We’re constantly working to improve our service and encourage you to give it a try. If you have any questions or concerns, please feel free to reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject.
Sincerely,
Alex
Customer Support Team开发者回应
发布于 10 个月前Hi!
We're sorry to hear that negative reviews have discouraged you from trying VeePN. We’re constantly working to improve our service and encourage you to give it a try. If you have any questions or concerns, please feel free to reach out to us at support@veepn.com and mention 'Firefox Store Review' in the subject.
Sincerely, Nikolas
Customer Support Team开发者回应
发布于 10 个月前Hello,
We're sorry to hear that you're experiencing issues with the extension. We would like to help you resolve this as quickly as possible. Please get in touch with us at support@veepn.com and mention 'Mozilla Firefox Review' in the subject line. We are looking forward to assisting you.
Best regards,
Alex
Customer Support Team- 评分 1 / 5来自 Jefferson Castillo， 10 个月前If I could give a 0, I would. One month ago I tried it in Free mode and in worked. I decided to purchase a year of service and up to this moment, I am not allowed to connect to servers in Premium mode. I raised a Support Request on July 30th (almost one month ago) and I haven't received a resolution to this matter. A couple of days ago I requested a REFUND to VeePN and they haven't even replied to my request. Bad service. Bad customer support as well. This is what you will face if you run into issues. DO NOT RECOMMEND.
开发者回应
发布于 10 个月前Hi there! We apologize for the inconvenience if the extension is not working for you. Please reach out to us at support@veepn.com and include 'Mozilla Firefox Review' in the subject line so that we can assist you promptly. Sincerely, Alex Customer Support Team - 评分 1 / 5来自 Firefox 用户 13558368， 10 个月前
- 评分 1 / 5来自 Riko_Crimea， 10 个月前
开发者回应
发布于 1 年前Hi!
Please, note that we do not collect any sensitive data. More details can be found on your Privacy Policy page.
In case you have any additional questions or concerns, please, email us at support@veepn.com and include "Mozilla Firefox Review" in the email's subject. We would be happy to answer all your questions.
Best regards, Daiana
Customer Support Team.