ZenMate Free VPN 的评价
ZenMate Free VPN 作者： ZenMate
Alina 的评价
评分 1 / 5
来自 Alina，7 年前Almost 1 year ago i had a chat with supports, where i explained about one big problem (for me, at least ).
The problem was that after login at new device, or after reinstall browser/ OS, all "Smart Location" settings are disappear.
That's a huge shortcoming. i should create all my settings again and again, for every new device.
Now, after few months will be finished my 6 month plan and i'm go out.
Because this problem STILL doesn't fixed. You can check it by yourself and make sure.
P.S. i bought my last monthly plan through the cashback service. Almost 5 month ago. And they STILL not transferred money for the buyer-client. Hehehe, classic :)
TOP Customer orientation.
The problem was that after login at new device, or after reinstall browser/ OS, all "Smart Location" settings are disappear.
That's a huge shortcoming. i should create all my settings again and again, for every new device.
Now, after few months will be finished my 6 month plan and i'm go out.
Because this problem STILL doesn't fixed. You can check it by yourself and make sure.
P.S. i bought my last monthly plan through the cashback service. Almost 5 month ago. And they STILL not transferred money for the buyer-client. Hehehe, classic :)
TOP Customer orientation.
开发者回应
发布于 7 年前Hello Alina, thank you for your review.
The main reason it works like this is that Smart Locations is only stored in the extension on the local device. In the way the system works now, to save it between browser updates or between devices, we would have to save the Smart Locations on your account. This would mean that these pages would have to be logged on your account and that would be against our no logging Privacy policy. The system (not the policy) might change in the future, but as of now, to ensure total user anonymity, we will not be able to save your Smart Locations.
I hope this explains the situation a bit better, but if you have further questions, please do not hesitate to reach out to our support team at support@zenmate.com
Your ZenMate Team
The main reason it works like this is that Smart Locations is only stored in the extension on the local device. In the way the system works now, to save it between browser updates or between devices, we would have to save the Smart Locations on your account. This would mean that these pages would have to be logged on your account and that would be against our no logging Privacy policy. The system (not the policy) might change in the future, but as of now, to ensure total user anonymity, we will not be able to save your Smart Locations.
I hope this explains the situation a bit better, but if you have further questions, please do not hesitate to reach out to our support team at support@zenmate.com
Your ZenMate Team