NordPass® Password Manager & Digital Vault 的評論
NordPass® Password Manager & Digital Vault 作者: NordVPN
Firefox 使用者 18481257 所留下的評論
評價 1 分，滿分 5 分
來自 Firefox 使用者 18481257，1 年前In general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
開發者回應
張貼於 1 年前Hello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
947 筆評論
- 評價 5 分，滿分 5 分來自 Firefox 使用者 18359664，2 天前
- 評價 5 分，滿分 5 分來自 Buntingtosser，3 天前
- 評價 5 分，滿分 5 分來自 Glandus Lactalis，4 天前Works great, very practical, haven't got an issue since I started using it. Overall I'm quite satisfied
開發者回應
張貼於 3 天前Your review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! - 評價 4 分，滿分 5 分來自 Menacing Jack，6 天前It's a convenient tool, but it can get a bit frustrating when having to log in every single time my PC has been turned off.
Response to dev: My autolock is set to "Never". Weirdly, today my NordPass didn't log out despite my PC having been turned off, so I'm unsure what's causing it usually.開發者回應
張貼於 6 天前Hi! Thank you for the feedback. The frequent logouts might stem from the Autolock setting. Please try adjusting it within the Security section to reduce the frequency. If you'd like further assistance setting it up, please reach out to our team at support@nordpass.com. Thank you! - 評價 5 分，滿分 5 分來自 Firefox 使用者 18706387，9 天前Works great for me. I love the convenience of the autofill. Knowing I have very secure passwords for all my accounts AND not having to remember them or record them somewhere is so convenient. And even if autofill doesn't work, it's easy to go into NordPass and copy and paste the password. Works great on my PC and my phone. Now, if NordPass gets hacked or goes down I may be in a heap of trouble but I'm confident that they are making sure the site is secure.
開發者回應
張貼於 8 天前Your positive feedback motivates our team to continue delivering top-notch service. Thank you for the review! - 評價 4 分，滿分 5 分來自 Firefox 使用者 19121013，13 天前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 18125049，13 天前
- 評價 5 分，滿分 5 分來自 sumalamaya，14 天前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 16882867，14 天前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 18694270，14 天前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 17609252，16 天前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 19509893，19 天前
開發者回應
張貼於 19 天前Hi there! Thanks a million for your stellar feedback about our app! We're thrilled to hear it's serving you well. Enjoy using it! 😊- 評價 4 分，滿分 5 分來自 CROMORIGIN，20 天前
- 評價 1 分，滿分 5 分來自 Rockwell_666，25 天前This extension is extremely fickle. I have no problem on some websites, but not on others.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.開發者回應
張貼於 24 天前Hello. That should not be happening! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com. - 評價 1 分，滿分 5 分來自 Firefox 使用者 12575218，1 個月前If the 'Allow NordPass to process user interaction data and error logs (optional)' permission is disabled, Nordpass will open a new 'Your privacy settings' tab where you have to click 'Accept' before letting you use the add-on. EVERY TIME THE BROWSER IS OPENED.
If the permission is enabled, the extension logs in by itself.
This behavior for a so-called 'optional' setting is ridiculous. This has been going on for weeks and if it doesn't stop I'm going to change password managers and then they will stop getting ANY of my data. It feels like I'm being shaken down by a service I'm paying for.開發者回應
張貼於 25 天前Hi there, thank you for the detailed feedback and apologize for the inconveniences. We understand how repetitive prompts can be frustrating and this isn't the experience we aim to provide. We'd like to have this looked into further if you could contact our support team at support@nordpass.com. We would love to assist setting it up! - 評價 5 分，滿分 5 分來自 Firefox 使用者 17229426，1 個月前