NordPass® Password Manager & Digital Vault 的評論
NordPass® Password Manager & Digital Vault 作者: NordVPN
177 筆評論
- 評價 1 分,滿分 5 分來自 Rockwell_666,20 天前This extension is extremely fickle. I have no problem on some websites, but not on others.
Even when I have a saved password, it doesn't autofill my details, nor give me the NordPass drop downs.
Also if I right click on the ID/ Password boxes, it only gives me the option to "manage passwords", but not "use saved password."
Sometimes, if I keep trying to log in, NordPass suddenly wakes up and says "Oh, you've got saved details for this site, would you like to log in?"
This is very frustrating, because there seems to be no reason for it.開發者回應
張貼於 20 天前Hello. That should not be happening! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help! Our team is available 24/7 at support.nordpass.com. - 評價 1 分,滿分 5 分來自 Firefox 使用者 12575218,22 天前If the 'Allow NordPass to process user interaction data and error logs (optional)' permission is disabled, Nordpass will open a new 'Your privacy settings' tab where you have to click 'Accept' before letting you use the add-on. EVERY TIME THE BROWSER IS OPENED.
If the permission is enabled, the extension logs in by itself.
This behavior for a so-called 'optional' setting is ridiculous. This has been going on for weeks and if it doesn't stop I'm going to change password managers and then they will stop getting ANY of my data. It feels like I'm being shaken down by a service I'm paying for.開發者回應
張貼於 20 天前Hi there, thank you for the detailed feedback and apologize for the inconveniences. We understand how repetitive prompts can be frustrating and this isn't the experience we aim to provide. We'd like to have this looked into further if you could contact our support team at support@nordpass.com. We would love to assist setting it up! - 評價 1 分,滿分 5 分來自 Firefox 使用者 19490179,1 個月前Was good but since you have click accept every time the browser restarts it is now bs. They are aware of the problem for a while now.
Edit: I have figured out the problem where you have to click Accept, every time the browser is opened. At least on my system.
Open the Nordpass Extension -> click accept and log in
Then go to settings and change the the Autolock Option from 'Never' to '5 Minutes' and then back to 'Never'
That did the trick for me on two different systems, because it somehow saved the settings again after doing that. Now the extensions stays unlocked, even when the browser or windows is restarted.開發者回應
張貼於 1 個月前Hi there! Sorry for the inconvenience. Frequent logins may be due to your browser settings or the Autolock feature. Please reach out to our support team via email at support@nordpass.com for assistance. They’d love to help! - 評價 1 分,滿分 5 分來自 Firefox 使用者 19456117,1 個月前Always requires to accept new terms and always asks for login
開發者回應
張貼於 1 個月前Hi. We're sorry for any inconvenience caused! Please send us a message at support.nordpass.com, as our team would be happy to look into this for you. 開發者回應
張貼於 2 個月前Hello, Kyler. We’re truly sorry to hear about that and apologize for the inconvenience. Your feedback will be passed along to our team.- 評價 1 分,滿分 5 分來自 Firefox 使用者 19338701,2 個月前This extension no longer works with FireFox. It does not provide my password to login to websites. It previously worked well. There is now, no autofill function with Nordpass. I do NOT wish to change to a different browser and will not renew if not fixed quickly.
x開發者回應
張貼於 2 個月前Hi there! We're sorry about the trouble. Autofill should be working smoothly. Could you reach out to our support team via support@nordpass.com? They'll be glad to assist you in resolving this issue. Your feedback is crucial to us. Thanks! 開發者回應
張貼於 2 個月前Bonjour. Cela ne devrait pas être le cas ! Pourriez-vous contacter notre équipe d'assistance afin qu'elle examine le problème de plus près et en détermine la cause ? Nous serons ravis de vous aider à le résoudre ! Notre équipe est disponible 24 h/24 et 7 j/7 sur support.nordpass.com.- 評價 1 分,滿分 5 分來自 Firefox 使用者 15764119,2 個月前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 19217615,3 個月前If you just subscribed, and happen to see this, refund before its too late.
Used to work fairly well. They changed their windows app, and firefox app months ago, and its slowly degraded to never autofilling on firefox ever, across multiple computers and installs. It defeats the purpose of having a password manager, let alone paying for one that literally is just a notepad now. Even if they fix it, they have no qualms about breaking their software for months after you've paid. They probably just get 40% of their money from apple users, and 40% from chrome users and say screw the other 20%, we got their money, probably only 30% of those will be bothered to cancel. so we'll just increase prices 5% and screw firefox users.開發者回應
張貼於 3 個月前Hi there, we’re really sorry to hear about your experience. We’d really appreciate the chance to troubleshoot the issues you mentioned properly. If you're open to it, please reach out to our support team at support@nordpass.com so we can dig into the issue and help resolve it. Feedback like yours is important, and knowing the specifics helps us make things better for everyone. - 評價 1 分,滿分 5 分來自 Firefox 使用者 17775466,3 個月前
開發者回應
張貼於 3 個月前Hi, sorry about the frustrating experience. For removing NordPass, please follow these steps: https://support.nordpass.com/hc/articles/360006638797. For a refund, email our support team at support@nordpass.com for assistance. They'll help you out.開發者回應
張貼於 3 個月前Hi there! Sorry to hear you're having trouble — we truly appreciate you bringing this to our attention. We're actively working on improving this experience and would love to hear more about both your current experience and your ideal login process.
Feel free to share your thoughts with our support team at support@nordpass.com or via live chat on our Help Center https://support.nordpass.com/hc/en-us
Your feedback helps us build a better experience for you!- 評價 1 分,滿分 5 分來自 Firefox 使用者 17203446,3 個月前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 19111891,4 個月前Used to work fine, now every day it seems worse and worse. Mobile and the desktop seem very buggy now with detecting autofill, or staying logged in even when you have selected to not log you out.
開發者回應
張貼於 3 個月前Hi there, sorry you're facing issues with autofill and staying logged in. Could you reach out to our support team at support@nordpass.com? They'll help troubleshoot the bugs you're experiencing on both desktop and mobile. - Mac user here. Sometimes it works, but more often it doesn’t. Almost every time I have to open the Desktop app, copy the password, and paste it. Or if it is a new password, open the desktop app, copy the details, and save the new password. That’s almost useless as an extension. I have better ways to store personal data than to pay a useless app to work as a locked text file.
開發者回應
張貼於 3 個月前Hey there! Sorry for the trouble you're facing on Mac. Could you please email our support team at support@nordpass.com with more details about the issue? We'd love to help and get this sorted out for you. Your experience matters to us. 開發者回應
張貼於 3 個月前Hi there! 🚀 Getting started with NordPass is easy! You can check our quick onboarding guide here: support@nordpass.com for help. Feel free to reach out if you need assistance! 😊- 評價 1 分,滿分 5 分來自 FahQNordPass,4 個月前Works great...when it works.
Honestly what is the point of a password extension that logs itself out every day (on a private computer - I know because I check the box that this is a private computer), then asks you for not one, but two 12 character + symbol + number passwords to log back in simply to then ask you to confirm your password for the dozens of sites it claims to store for you? EVERY DAY.
You would think the password saver would be good as saving its own password(s).
Pain in the ass. - 評價 1 分,滿分 5 分來自 Firefox 使用者 19087443,4 個月前
開發者回應
張貼於 4 個月前Hi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- 評價 1 分,滿分 5 分來自 Firefox 使用者 19045924,4 個月前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 19033812,5 個月前Quelque chose de si compliqué avec XXX mots de passe !Je ne comprends rien mais NORD VPN A encaissé. Escroquerie
開發者回應
張貼於 4 個月前Salut ! Désolé pour la confusion. Pour de l'aide sur l'utilisation de NordPass, veuillez contacter le support : support@nordpass.com. Ils seront ravis de vous aider !