NordVPN - a VPN proxy extension for Firefox 的評論
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
qwertyk 所留下的評論
I do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...
開發者回應
張貼於 1 年前Hello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea
2,610 筆評論
- 評價 5 分，滿分 5 分來自 Firefox 使用者 13197816，6 天前You can never have too much security while browsing the web.
開發者回應
張貼於 6 天前Hello and thank you for your review! We absolutely agree, staying secure online is always worth the extra layer. -Neo 開發者回應
張貼於 6 天前Hello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G.- 評價 1 分，滿分 5 分來自 Firefox 使用者 19218143，8 天前
- 評價 4 分，滿分 5 分來自 Firefox 使用者 19202867，12 天前
- 評價 1 分，滿分 5 分來自 centurion 2000，17 天前
- 評價 5 分，滿分 5 分來自 duckpond34，18 天前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 17999287，22 天前
- 評價 5 分，滿分 5 分來自 José Adriano Santos Santana，24 天前
開發者回應
張貼於 1 個月前Здравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.- 評價 5 分，滿分 5 分來自 DiamondS68，1 個月前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 15342373，1 個月前
- 評價 5 分，滿分 5 分來自 Azariah Itoje，1 個月前
- В россии не работает. Работало раньше если через другое расширение VPN подключить Nord. Но сейчас у меня умерло другое расширение и Nord я просто не могу запустить. Нужен другой VPN чтобы запустить этот VPN. Д - Дурка. И он у меня еще месяц оплачен, но я не могу его использовать. Будьте дружелюбнее к русским
開發者回應
張貼於 1 個月前Здравствуйте. Мы приносим свои искренние извинения за причиненные неудобства. Подключение из России может быть сложным из-за местных ограничений. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они помогут вам разобраться в ситуации и сделают все возможное, чтобы помочь вам. -E.G. - I've been fighting with this app for 3 years. 70% of the time it's completely useless and 30% of the time it works perfectly. The people who make this app are the most amateur developers in the world. In addition to the fact that it's so slow that most of the tabs don't open, many websites block it when it's on (not because of nordvpn IP). And what's extra irritating is the daily login. Very amateur team...
開發者回應
張貼於 1 個月前Hello. We apologize for all the inconvenience, this is certainly not the experience we aim to provide. If you're using the NordVPN application, please try switching between the available connection protocols and testing different servers to access the websites. If you're using the browser extension, reinstalling it might help. In any case, we recommend contacting our support team at support@nordvpn.com, they will gather the necessary details and assist you further. -E.G. 開發者回應
張貼於 1 個月前Hello. We're excited to leave you satisfied with our service speeds as it's of high importance to bring the best and effortless experience! If anything, please do not hesitate to reach out to us at support.nordvpn.com. -Neo- 評價 5 分，滿分 5 分來自 Firefox 使用者 19101199，1 個月前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 18529026，1 個月前