NordVPN - a VPN proxy extension for Firefox 的評論
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
617 筆評論
開發者回應
張貼於 4 年前Hello! Please note that Android devices have a dedicated Google Play store application available for download. If you would like assistance setting it up or have any questions, please do not hesitate to contact us at support.nordvpn.com -Neo開發者回應
張貼於 4 年前Hello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo- 評價 1 分,滿分 5 分來自 Firefox 使用者 12222875,4 年前
- I cannot see the point in providing an extension for a browser but not trying to make it work.
In my family, we like firefox, and we like NordVPN (6 people). The extension has mostly never worked for everyone. It's just not working guys, you must disable your extension, remove it from the store, and restart the coding from scratch, honestly. The credentials not remembered, the list not appearing, the settings not saved, the server change not applied, firefox unable to reach the internet... could it be worst for a VPN?
@NordVPN we pay for it.開發者回應
張貼於 4 年前Hello. We're sorry to hear about your experience with our browser extension. Please contact our customer support team for them to take a closer look at the issues you're currently experiencing and help you solve them in no time! Our team is ready to help you 24/7 via chat at support.nordvpn.com or via Twitter @NordVPN. -A.S. - I have to sign-in everytime I start the Browser, but even if I do, it doesn't work!
I get the message that I was logged in successfully, but I cant choose a server!
If I click on the Firefox Extension, I can just see the "Log-In" Button again.
It just works after I reinstall the extension. But I don't want to reinstall it everytime I start my Browser.開發者回應
張貼於 4 年前Hello. We are sorry to hear about your experience with our service. We suggest contacting our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - 評價 1 分,滿分 5 分來自 Firefox 使用者 16830844,4 年前I have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.
開發者回應
張貼於 4 年前Hello. We're sorry to hear about your experience. Please contact our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - NordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.
開發者回應
張貼於 4 年前Hello. Could you please specify your review a little bit for us to better understand the situation that you are currently experiencing? We would be glad to help if you're experiencing any issues while using our service. -A.S.- 評價 1 分,滿分 5 分來自 Firefox 使用者 17111793,4 年前
- Nord vpn is good, but for firefox add-on, it has a big problem. It doesn't work if you don't allow the extension to work in private windows as well.
It should be user's choice whether to allow an extension to work in private window or not. You should not enforce such terrible rules, which in turn, is disrespectful to user. Other vpns don't enforce such rule.開發者回應
張貼於 4 年前Hello and thank you for your review. As we strive to provide a stable and secure protection while browsing, due to some browser limitations the permission is required for the extension to function properly. Apologies if it has caused any inconvenience, nonetheless, our team is constantly working on improving our extension. If you have any other questions or concerns, feel free to contact us at support.nordvpn.com at any time! -A.S. 開發者回應
張貼於 4 年前Hello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S.- Ticket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.開發者回應
張貼於 4 年前Hello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - 評價 1 分,滿分 5 分來自 Peter Deege,4 年前
開發者回應
張貼於 4 年前Hello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M.- Obwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
開發者回應
張貼於 4 年前Hallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M. 開發者回應
張貼於 4 年前Hello! Our application and extension on all Operating Systems such as Android, Windows, MacOS, iOS is free, but the service itself is paid in subscription model. We do as well offer a free 7-day trial period available via Google Playstore and a 30-day money back guarantee so you could test our service risk free! -Neo- 評價 1 分,滿分 5 分來自 Martin Cleaver,4 年前I have no idea what happened, but since a recent update, NordVPN has stopped working in Firefox. It looks as if it running (blue crescent with green country name) but it is obviously not connected (to the BBC).
開發者回應
張貼於 4 年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo 開發者回應
張貼於 4 年前Hello. We're sorry to hear about the trouble. Please contact our support team for the to check the issue. You can reach them via live chat at support.nordvpn.com. - M.M.- 評價 1 分,滿分 5 分來自 Firefox 使用者 17014663,4 年前not working.. everytime i tried to connect it's says Couldn't connect.
We're trying again…
It should take a few seconds..
Couldn't connect
It looks like you've reached the limit for connection attempts. Try connecting again in 10 minutes.
If you haven't been connecting to VPN multiple times recently, your session might have expired. Log out and log back in, and then try connecting again. - 評價 1 分,滿分 5 分來自 Firefox 使用者 17007561,4 年前
開發者回應
張貼於 4 年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo- 評價 1 分,滿分 5 分來自 Firefox 使用者 16618454,4 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 16999186,4 年前