NordVPN - a VPN proxy extension for Firefox 的評論
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
624 筆評論
- i've used it for whole year, works good but sometimes slow HOWEVER if it often cannot connect to specific regions and/or randomally logs you out after closing the browser, requiring you to log out and log in for it to function properly.
i wanted to give it 2 stars but then I saw the "developer" rushing quickly to every negative review to spam the "contact muh support"開發者回應
張貼於 6 年前Hello. Apologies for any frustration. However, in order for our team to troubleshoot the issue, you'd need to contact our customers' support team. That said, the suggestion to contact our support team when facing any sort of malfunction is only natural. - 評價 1 分,滿分 5 分來自 Firefox 使用者 13500862,6 年前Wrong password? I can login in my account on website, in windows app, android, but not the extension.
開發者回應
張貼於 6 年前Hello. Do change your password via our website and checkmark the option to sign out from all of your devices. Afterward, re-login into our extension to see whether the issue that you're currently experiencing persists. If it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nordvpn.com. Thank you! - 評價 1 分,滿分 5 分來自 Firefox 使用者 14740164,6 年前
- Lot's of bugs, you put your laptop to sleep while connected to a VPN with this extension, you come back, nordvpn extension logged you out for some reason and internet is down because of this, thus you can't log back to nordvpn and disable the VPN connection, to this point it's basically impossible to connect to internet without having te re-enable the extension: very bad work from you team nordvpn, I have to say I was expecting something way better based on the amount of money you can waste on self promotion...
開發者回應
張貼於 6 年前Hello. It would be best if you'd contact our customers' support team while specifying the exact issue that you've experienced while using our service, for them to check what could be causing it and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - 評價 1 分,滿分 5 分來自 Fuck Registration,6 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 14881970,6 年前
開發者回應
張貼於 6 年前Hello. Do update your browser/reinstall our extension to see whether the issue regarding its malfunctioning persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve. Our team is available 24/7 at support.nordvpn.com.- The extension keeps forgetting my login information but still connects to the internet. This means any security or anonymity is lost. You only need one single moment to be infected and you only need one single moment to lose anonymity.
To find out if you are still connected you have to click the ugly blue and green icon. So to stay safe you have to click this icon every time you think of it because it might have disconnected.
Support told me to reinstall the extension. I hope this works. If it works I would give this extension 4 stars because when it works it works good enough.
Blocking ads without the website being able to detect it would be a great feature. At this moment I don't see anything it blocks. - 評價 1 分,滿分 5 分來自 Firefox 使用者 15450112,6 年前Very slow. Netflix Prime etc do not work. Paid for 3 years, promised a lot, delivered nothing. Have been breached as well
開發者回應
張貼於 6 年前Hello. These particular services are accessible while using ours. You may refer to our support.nordvpn.com page regarding articles on their accessibility. In case any additional assistance is required, do not hesitate to reach our customers' support team directly. 開發者回應
張貼於 6 年前Hello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our extension's functionality. Our team is available 24/7 at support.nordvpn.com.開發者回應
張貼於 6 年前Hello. It would be best if you'd contact our customers' support team regarding assistance on various services accessibility while using ours. Our team is available 24/7 at support.nordvpn.com.- 評價 1 分,滿分 5 分來自 Bogdan SCANTEIE,6 年前Keeps on randomly loosing credentials on all the environments : ios, android and the firefox extension. I have a 3 years subscription and I can't really use it. I went back to Windscribe who is much cheaper and no problems of this kind. It is a pitty because the net speed provided by Nord VPN is very good. I will come back when you solve this problem. I will not take another subscription to your service
開發者回應
張貼於 6 年前Hello. Do reach our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nord-help.com.- 評價 1 分,滿分 5 分來自 Firefox 使用者 13449025,6 年前Of all the VPN services, this is the most disgusting! The support team is full of money-hungry geeks! They don't want to return the money! I wrote a hundred times that their add-on doesn't work, constantly requires authorization, crashes, they don't care! Don't buy this shit!
開發者回應
張貼於 6 年前Hello. Everything's working as intended on our end. It would be best if you'd contact our customers' support team, for them to check what could be causing the issue that you're currently experiencing and provide you with assistance on its resolve. You may reach our team out at support.nordvpn.com. - 評價 1 分,滿分 5 分來自 Firefox 使用者 15146995,6 年前
開發者回應
張貼於 6 年前Hello. All of the DNS queries are going through our server, meaning, all of them are encrypted and you’re being assigned a DNS address of one of our server while connected to it. That being said, there is nothing you’d need to do in addition in order to secure your DNS requests.- 評價 1 分,滿分 5 分來自 Mysteryalias,6 年前Every single time I update my Firefox App, which is every night (I use Firefox Nightly), this add-on decides to log out and I have to re-login using my password manager each time. So infuriating. Nord, FIX YOUR APPS please!
- 評價 1 分,滿分 5 分來自 Firefox 使用者 15355922,6 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 15325371,6 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 13244874,6 年前One random day in the middle of a browsing session it started giving me an "Unable to find the proxy server" if I was connected to NordVPN. It won't load anything. Haven't been able to use it since and only with Firefox. Chrome and Safari function just fine.
開發者回應
張貼於 6 年前Hello. Sorry to hear that you've experienced issues while using our service. However, it would be best if you'd contact our customers' support team, for them to check what could have caused them and provide assistance on their resolve afterward. Our team is available 24/7 support.nord-help.com. - 評價 1 分,滿分 5 分來自 Firefox 使用者 15306647,6 年前It sucks - I cannot pick servers to connect and once connected if I try to connect to another server country it don't load / work. Al I get is a connect option to UK and if I try to load any other country nothing loads whatsoever I just get a blank screen and no other country's load. I have all latest updates installed.
開發者回應
張貼於 6 年前Hello. Do not hesitate to reach our customers' support team if experiencing any issue regarding our service's functionality. Our team is available 24/7 at support.nord-help.com. - 評價 1 分,滿分 5 分來自 Firefox 使用者 15292024,6 年前All servers give the ssl sequrity error and name/password request (no ability to connect)
開發者回應
張貼於 6 年前Hello. Do update your browser and reinstall our extension afterward to see whether the issue regarding connections persists. In case it does regardless, drop a line to our customers' support team, for them to provide you further assistance on its resolve at support.nord-help.com.