NordVPN - a VPN proxy extension for Firefox 的評論
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
2,549 筆評論
開發者回應
張貼於 4 年前Hello. Please reach out to us at support@nordvpn.com - we'd be happy to help you get the services while residing in countries with internet restrictions! -Drea- I'm sure I would love this extension if it worked. Unfortunately, since it does not run login through an obfuscated server almost every work and public WiFi network blocks the ability to log in through the extension.
Nord, please add this as a feature. It's absolutely excellent in the app.開發者回應
張貼於 4 年前Hello and thank you for the review. You should be able to access the login page even on a restricted network. If you're not able to access it, or experiencing any issues with the login, please contact our customer support team at support.nordvpn.com for them to check on the issue and help you solve it faster. -A.S. - 評價 5 分，滿分 5 分來自 Firefox 使用者 16018265，4 年前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 14814821，4 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 15261251，4 年前
開發者回應
張貼於 4 年前Hello. If you're experiencing issues with our browser extension, please try clearing the cookies/cache of your browser and re-adding it to your browser. You can also check if the issue persists on a clear browser installation. If that doesn't help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/ so we could help you further. -R.L.- 評價 5 分，滿分 5 分來自 hanneclarysse，4 年前
開發者回應
張貼於 4 年前Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo開發者回應
張貼於 4 年前Hallo! Heute hatten wir vorübergehende Login-Probleme, die nun behoben sein sollten. Wir entschuldigen uns für die vorübergehenden Unannehmlichkeiten. Falls Sie weitere Probleme haben oder die langsamen Verbindungen beheben möchten, kontaktieren Sie uns bitte jederzeit unter support.nordvpn.com! -Neo- I'm very dissatisfied with this app and their service, it simply doesn't work as it should. Sometimes it doesn't autoconnect, other times the internet connection stop working because of the app and I have to manually disconnect or reset the connection. There are times that I can't even log in because their log-in interface doesn't work. I don't like it and I'll be switching to another provider when my subscription ends.
開發者回應
張貼於 4 年前Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo - 評價 4 分，滿分 5 分來自 Firefox 使用者 12339692，4 年前This add-on was causing me issues very often, like for others. Then I tried disabling all other add-ons and it worked! It's working even all disabled add-ons are re-enabled again so I can't tell what caused this. It may just be some other extension, it may be Firefox glitch or NordVpn extension issue. Until I figure this out it's 4 stars. Otherwise it's 5.
- Logs you out without any reason, then asks for login and fails to do it correctly. Requires re-installation, and only after it finally works. I have only 4 other add-ons, which are some of the most popular on Firefox, all of them I basically mandatory for most users. So that dumb excuse from NordVPN developers, that it is not their fault, it is some bad bad third-party add-on interfere with theirs, is kinda funny in that case. There is no bad interference and even if there is, it is your badly written code cause this problem. Happens way too often, so I've cancelled subscription.
開發者回應
張貼於 4 年前Hello Meffa. We're sorry to hear about your extreme dissatisfaction with our service and, if you ever reconsider and decide to give us a second chance, you're always welcome at support.nordvpn.com! -Drea - 評價 3 分，滿分 5 分來自 Firefox 使用者 16079020，4 年前Does a great job when it works. Unfortunatly it cashes every now and then. Have to remove and reinstall it. a bit annoying... Desktop version works ok
開發者回應
張貼於 4 年前Hello. We're sorry to hear about your experience. It is possible that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please try installing the NordVPN plugin on a fresh installation of the browser. If the issue still persists, please contact us at support.nordvpn.com for further assistance. -A.S. - 評價 1 分，滿分 5 分來自 Firefox 使用者 16967733，4 年前Add-on not working (same issue as many other users). Works only once, when you remove and reinstall the add-on but the add-on immediately gets stuck again. Firefox is my main browser, so I have to cancel my subscription...
開發者回應
張貼於 4 年前Hello. We're sorry to hear about the trouble. Please contact our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. - 評價 4 分，滿分 5 分來自 Firefox 使用者 13515730，4 年前UPDATE January-2022:
No issues since using v2.40.0; it seems faster and I also like the new 'Pause' feature. Giving it 3 more stars.
June-2021:
It got really bad, broken Login! Claims "succesfully connected" to NordVPN in pop up window while exension icon shows it is not. NordVPN suggests to reinstall the extension but that's just a temporary fix; I'm getting tired of re-installing every week or so and perhaps it's time to trash it if NordVPN can't resolve it for good.開發者回應
張貼於 4 年前Hello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.S. - 評價 1 分，滿分 5 分來自 12345678987654321，4 年前Extension is broken guys. Can't login, can't logout once logged in, and so you can't change anything. Everything works only a single time once you uninstall/reinstall the extension. But once you log in and make your selections, it reverts to its broken state the next time you start the Firefox browser.
NordVPN, you need to spend less on ads and more on development, because ultimately it's the users who will determine whether or not to keep using (ie. $$$PAYING FOR$$$) your service.開發者回應
張貼於 4 年前Hello. We're sorry to hear about your experience while using our browser extension. It would be best if you contacted our customer support team via chat at support.nordvpn.com. They will take a closer look at your issue and help you solve it. Our team is online 24/7. -A.S. 開發者回應
張貼於 4 年前Hello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo- 評價 1 分，滿分 5 分來自 YYYOOOWOWOWOWO，4 年前
開發者回應
張貼於 4 年前Hello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S.- 評價 1 分，滿分 5 分來自 Firefox 使用者 16963958，4 年前Totally unreliable. Stops working frequently. Restarting doesn't fix it.
開發者回應
張貼於 4 年前Hello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. 開發者回應
張貼於 4 年前Hello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- 評價 1 分，滿分 5 分來自 Firefox 使用者 16958380，4 年前After reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.開發者回應
張貼於 4 年前Hello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - 評價 3 分，滿分 5 分來自 Firefox 使用者 16958285，4 年前It generally does its job but every few weeks it stops working and needs reinstallation
開發者回應
張貼於 4 年前Hello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea