NordVPN - a VPN proxy extension for Firefox 的評論
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
2,591 筆評論
- I have to sign-in everytime I start the Browser, but even if I do, it doesn't work!
I get the message that I was logged in successfully, but I cant choose a server!
If I click on the Firefox Extension, I can just see the "Log-In" Button again.
It just works after I reinstall the extension. But I don't want to reinstall it everytime I start my Browser.開發者回應
張貼於 4 年前Hello. We are sorry to hear about your experience with our service. We suggest contacting our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - 評價 5 分，滿分 5 分來自 Firefox 使用者 17124892，4 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 16830844，4 年前I have been using NordVPN for almost three years now. While the desktop client has worked fine, the browser extension is consistently broken and buggy. Every update breaks the extension, requiring that you reinstall and enter your login information. In this last update, I was getting a 404 error every time I entered my login info, making it impossible to login even after reinstalling. Fix your broken extension Nord.
開發者回應
張貼於 4 年前Hello. We're sorry to hear about your experience. Please contact our support team via live chat at support.nordvpn.com for the team to check the issue. - M.M. - NordVPN is gradually becoming completely useless. They removed the ability to have a simple proxy on Firefox and forced users to get the Firefox extension. This would be fine except the Firefox extension does not work at all. Absolute garbage. I don't know how developers haven't fixed the issues with this extension. Whenever you contact NordVPNs support, they tell you to use Chrome or just use the Desktop app. How about fix your garbage extension or make it possible to just use a proxy again.
開發者回應
張貼於 4 年前Hello. Could you please specify your review a little bit for us to better understand the situation that you are currently experiencing? We would be glad to help if you're experiencing any issues while using our service. -A.S.- 評價 1 分，滿分 5 分來自 Firefox 使用者 17111793，4 年前
開發者回應
張貼於 4 年前Hello. Our service is paid. However, we do provide a 30-day money-back guarantee so that everyone has an opportunity to try our service without any risks. You can check the subscription options on our website nordvpn.com/pricing/. If anything, feel free to contact us at support.nordvpn.com. -A.S.- Nord vpn is good, but for firefox add-on, it has a big problem. It doesn't work if you don't allow the extension to work in private windows as well.
It should be user's choice whether to allow an extension to work in private window or not. You should not enforce such terrible rules, which in turn, is disrespectful to user. Other vpns don't enforce such rule.開發者回應
張貼於 4 年前Hello and thank you for your review. As we strive to provide a stable and secure protection while browsing, due to some browser limitations the permission is required for the extension to function properly. Apologies if it has caused any inconvenience, nonetheless, our team is constantly working on improving our extension. If you have any other questions or concerns, feel free to contact us at support.nordvpn.com at any time! -A.S. - 評價 5 分，滿分 5 分來自 Firefox 使用者 16243548，4 年前
- 評價 5 分，滿分 5 分來自 KittyBoy421，4 年前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 15413607，4 年前
開發者回應
張貼於 4 年前Hello. Yes, our service is paid. However, it would be great if you could specify the issues you are currently experiencing with our browser extension (including the exclusion lists) so we could help you out on resolving these issues. We would be more than glad to help! -A.S.- Ticket number was #9093424.
This extension doesn't work with Firefox. Once you are logged in and connected to a server, the websites gives a connection error. After chatting with Live Chat team, there was no resolution reached. It is better to stick to the Desktop App over the extension.開發者回應
張貼於 4 年前Hello and thank you for providing the Ticket ID! Unfortunately, as mentioned by our support team, it might be difficult to connect using the Proxy extension on networks that have restrictions and it is better to use the VPN connection (client) instead, as it can overcome such restrictions. Nonetheless, we do appreciate your feedback and will forward it to our dedicated team so the further improvements can be made for the browser extension. -A.S. - 評價 2 分，滿分 5 分來自 Firefox 使用者 16995006，4 年前
- 評價 5 分，滿分 5 分來自 Masood Alam Shah，4 年前
- 評價 5 分，滿分 5 分來自 Firefox 使用者 12370255，4 年前This extension works well for those who already have a NordVPN subscription.
- 評價 1 分，滿分 5 分來自 Peter Deege，4 年前
- 評價 2 分，滿分 5 分來自 Hocuspocus123，4 年前
- 評價 2 分，滿分 5 分來自 Firefox 使用者 16796146，4 年前Nord Vpn is GREAT.... Yet, the extension on firefox keeps loading as it needs to connect to the service so I can log in.... It never loads it just continually spins the wheel waiting to connect.
I have tried disabling it, re-enabling it still does not work..開發者回應
張貼於 4 年前Hello. We're sorry to hear about the trouble. We recommend contacting our support team via live chat at support.nordvpn.com for them to check the issue. - M.M. - 評價 2 分，滿分 5 分來自 Firefox 使用者 12993536，4 年前
開發者回應
張貼於 4 年前Hello. We're sorry to hear about the trouble. Please try contacting our support team via live chat for them to check the issue. You can reach them 24/7 at support.nordvpn.com. - M.M.- Obwohl ich einen zwei Jähigen Vertrag bei NordVPN habe, wird meine IP Adresse im Browser mit der Erweiterung von NordVPN nicht geändert! Außerdem muss ich jede zu besuchende Seite auf der Bypass List hinzufügen, damit ich überhaupt die Seite besuchen kann und weitern bleibt meine IP Adresse öffentlich!
開發者回應
張貼於 4 年前Hallo. Es tut uns leid, von Ihren Erfahrungen mit unserem Service zu hören. Bitte kontaktieren Sie unser Support-Team über den Live-Chat unter support.nordvpn.com, damit es das Problem beheben kann. - M.M.