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NordVPN - a VPN proxy extension for Firefox 的評論

NordVPN - a VPN proxy extension for Firefox 作者: NordVPN

3.7 顆星，滿分 5 顆星
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617 筆評論
  • 來自 TriBad，2 年前
    Like many users, since last update the slow down makes browsing with it a chore, I just turn it off...

    開發者回應

    張貼於 2 年前
    Hello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L.
  • 來自 KT，2 年前
    Used to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.

    開發者回應

    張貼於 2 年前
    Hello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L.
  • 來自 icemanmelb，2 年前
    Do NOT update to the latest version as the developers just broke the extension. VPN no longer shields me. It just uses your Public IP address and shows you are on VPN. Check your IP address before and after turning VPN on. You will find that they are the same.

    Just go back to the Previous Version fixes this issue and got me back up and running again.

    開發者回應

    張貼於 2 年前
    Hello there. That should not be the case! May we ask what version of our extension are you using? Could you contact our support team for them to look closer into the matter? Our team is available 24/7 at support.nordvpn.com. -G.M.
  • 來自 leetNigthshade，2 年前
    An update made the extension now require it being enabled in private mode, it no longer works.

    I do not enable any extensions in private mode other than BitWarden; I do not trust just any app in private mode, this is unacceptable.

    開發者回應

    張貼於 2 年前
    Hello. Our users' feedback is really important for us. Apologies if it has caused you any inconvenience. We'll make sure to pass on your feedback to our team! -G.M.
  • 來自 jg，2 年前
    New update ruined this extension, only connects me to one server, reconnecting does nothing, everything loads so much slower now and I can't do anything about it since I can only connect to one server

    開發者回應

    張貼於 2 年前
    Hello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M.
  • 來自 Martin，2 年前
    Looses creditials from time to time.
    Autoconnect doesn't allways work.
    It is not possible to use any differnt DNS Servers.
    Thatfor you won't be able to use it with streams - since the NordVPN DNS Servers are missing some streaming backbone entries.
    When it looses connection - Firefox will automatic reload the page without VPN - Connection / with the Sessions in takt => f-ing the tunnel useless.

    Now it can only start if it has the right to interfere with your private - modus windwos.
    Even if you don't want it to.

    It gets more and more useless.

    開發者回應

    張貼於 2 年前
    Hello. We're sorry to hear about it! Could you please make sure to contact our support team for them to look closer into the issues experienced and what could be causing them? We’d be happy to help on the matter resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.
  • 來自 Patrick vd L，2 年前
    Worthless, doesn't work at all. All I get is "Couldn't connect Please check your internet connection and try again."

    開發者回應

    張貼於 2 年前
    Hello. It would be great if you contact our customer support team at support.nordvpn.com. Our team is ready to check on the situation in more detail right away. -L.L.
  • 來自 Firefox 使用者 18058130，2 年前
    Installed but unable to manage as he icon is not displayed is the toolbar. Tried uninstalling and reinstalling but same issue. Uninstalled.

    開發者回應

    張貼於 2 年前
    Hello there. We’re sorry to hear that! Please make sure to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M.
  • 來自 Nelan，2 年前
  • 來自 Firefox 使用者 15006787，2 年前
  • 來自 Makcum，2 年前
    только платная параша

    開發者回應

    張貼於 2 年前
    Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.
  • 來自 Eremin，2 年前
    Мошенники, дополнение платное

    開發者回應

    張貼於 2 年前
    Здравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -G.M.
  • 來自 Moh，2 年前
  • 來自 khiri，2 年前
    this is bullshit company. U pay for the VPN but u cannot use it. Because app cannot connect any of server. And Customer support doesn't want to help u keep waiting waiting. This is unprofessional behavior for the company whose always talk so high.

    開發者回應

    張貼於 2 年前
    Hello. We'd love to look into your issue in more detail if you could give our support team another chance live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo
  • 來自 Firefox 使用者 17488207，2 年前
  • 來自 Firefox 使用者 17994272，2 年前
    Some users including me are experiencing throttling on browser extensions. This contradicts their claim that they dont throttle. Not recommended.

    開發者回應

    張貼於 2 年前
    Hello. That should not be the case! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help anytime! Our team is available 24/7 at support.nordvpn.com. -G.M.
  • 來自 Firefox 使用者 14699268，2 年前
    Требуется обязательная регистрация !

    開發者回應

    張貼於 2 年前
    Здавствуйте. Наше приложение на всех операционных системах бесплатное, но сам сервис платный по модели подписки. Расходы на содержание инфраструктуры, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших предпочтений и данных в Интернете. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия журналов и предлагать услуги премиум-класса. -Nео
  • 來自 ers，2 年前
  • 來自 ONEEX，2 年前
    Без регистрации не позволяет пользоваться.
    Без уплаты не позволяет пользоваться.

    開發者回應

    張貼於 2 年前
    Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.
  • 來自 Firefox Mom，2 年前
    TERRIBLE VPN. Cannot view my local websites because they recognize it as a VPN and do not allow VPN traffic. Cannot sign into Netflix with it on because it is recognized and not allowed.
    What's the point of a VPN if you have to turn it off to use the internet? PS: I cleared my cache yesterday, so nice try blaming it on my browser.

    開發者回應

    張貼於 2 年前
    Hello! If you are experiencing issues while streaming, we'd suggest clearing your browser cache and following the troubleshooting steps provided here: support.nordvpn.com/General-info/SmartPlay/1124781512/Troubleshooting-steps-for-streaming.htm. If the issue persists do not hesitate to contact our support team at support.nordvpn.com for assistance. -G.M.
  • 來自 Dmitry Vladimirovich，2 年前
  • 來自 Firefox 使用者 17953954，2 年前
  • 來自 Franz.K，2 年前
  • 來自 Владимир，2 年前
  • 來自 Firefox 使用者 17578093，2 年前