NordVPN - a VPN proxy extension for Firefox 的評論
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
607 筆評論
- 評價 1 分，滿分 5 分來自 Firefox 使用者 17556266，3 年前
- NordVPN is a scam company! Half a year ago, this service started having massive problems in Ukraine, NordVPN stopped connecting with all servers in Ukraine! I contacted support for a refund in a 30-day period, but support spent several days by the nose and only on the 31st day recognized the problem of the service in Ukraine, but they refused to return money the long term subscription, because 30 days had passed. The other day, the service partially resumed work in Ukraine, I contacted support to recalculate the subscription and add a few months to the subscription, but support refused this request. This is the most fraudulent service, do not pay them money! Once you pay, you become a hostage! NordVPN is a scam company!
開發者回應
張貼於 3 年前Hello. We're very sorry to hear about this situation - it does not sound right and if your initial request for a refund was still within the first 30-days of your subscription, you should have been granted the refund. If possible, please drop us a direct message on Twitter or Facebook @NordVPN. We'd be happy to review your case once again and issue a refund if the situation described in your review is accurate. Thank you. -Drea - 評價 1 分，滿分 5 分來自 Denmasmister，3 年前Tidak ada trialnya,.... jadi ga tahu kualitasnya, dipaksa beli sebelum tahu seberapa cepatnya ...
開發者回應
張貼於 3 年前Halo. Anda tidak boleh mengalami perlambatan lebih dari 30% dari kecepatan normal Anda. Selain itu, meskipun kami tidak lagi menawarkan uji coba gratis, kami menawarkan jaminan uang kembali 30 hari yang merupakan uji coba layanan kami. -Drea 開發者回應
張貼於 3 年前Здравствуйте. Свяжитесь с нашей службой клиентской поддержкой, и мы с радостью подробнее рассмотрим вашу проблему. Наша команда круглосуточно на связи онлайн по адресу support.nordvpn.com.-J.B.- 評價 1 分，滿分 5 分來自 Olga Sunflower，3 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 14043885，3 年前
- 評價 1 分，滿分 5 分來自 xXEgor_proXx，3 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 15144296，3 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 15438071，3 年前Suddenly, after being using the extension for a couple of weeks without problems, the extension was logged out and I cant login anymore. Just get 403 error saying "please check your URL and try again" every time.
開發者回應
張貼於 3 年前Hello! We have had temporary issues with the login process and everything should be working as intended. It'd be great if you could update your review or contact our support team at support.nordvpn.com if you continue to experience any issues. -Neo 開發者回應
張貼於 3 年前Здавствуйте! Обратите внимание, что мы предлагаем 30-дневную гарантию возврата денег для вашей первой покупки, поэтому вы можете протестировать приложение без риска. Если у вас есть какие-либо вопросы или пожелания, наша команда всегда рада помочь на support.nordvpn.com -Neo開發者回應
張貼於 3 年前Hello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -G.M.開發者回應
張貼於 3 年前Hello. Have you contacted our customer support regarding this issue with the VPN app? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -Neo- After a recent update this extension now forces a cookie into the browser. If you delete this cookie the extension puts it back after browser restart. This will happen even if you're logged out of the Nord VPN extension. I emailed customer support their advice was to disable the extension if I didn't want the cookie. The cookie is called _cf_bm , it's a cloudflare cookie they say is for "bot management". We tested other VPN extensions and none of them did this. I wrote this review last week but my review seems to have been deleted. I'm not sure why Nord VPN have started to do this but a VPN extension should not be forcing a cookie in your browser.
開發者回應
張貼於 3 年前Hello. Have you disabled DNS over HTTPS option in Firefox settings? Could you please update your review with the Ticket ID you’ve received from our customer support for us to check how your inquiry was handled on our end and provide you with further assistance on the matter. Thank you! -G.M. - websites loading extremely slow with the firefox addon enabled, even with the fastest server (quick connect). there is no point to use this addon, if i dont get the same speed like in the desktop app. with the desktop app, everything loading normal. please add split tunneling for websites in the desktop app too!!!
開發者回應
張貼於 3 年前Hello! You may try reinstalling our proxy extension. If it doesn't help, feel free to contact us at support.nordvpn.com and we'll check on the situation in more detail anytime. -L.L. - 評價 1 分，滿分 5 分來自 Firefox 使用者 17437996，3 年前
開發者回應
張貼於 3 年前Hello, we're very sorry to hear about your experience with our service. Could you please give us more details to help us understand what’s going on? -G.M.開發者回應
張貼於 3 年前Hello. Apologies for the unpleasant experience you had. Please note that you may ask our chat-bot to connect you to a live agent. We strongly advise you to contact our customer support team again and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -N.L.- 評價 1 分，滿分 5 分來自 zombikiller，3 年前
- 評價 1 分，滿分 5 分來自 Firefox 使用者 16763858，3 年前can't even use it before purchasing. can't recommend, this is a shit tier addon.
開發者回應
張貼於 3 年前Hello. Please note that infrastructure upkeep costs and in most cases, free VPN services resort to selling your online browsing preferences and data. Since we charge for a subscription, we are able to maintain our strict no-logs policy and offer a premium service. Also, we do offer a 30-day money-back guarantee to test our service risk-free. -G.M.