Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,664 reviews
- Rated 5 out of 5by Firefox user 12514027, 3 years ago
- Rated 4 out of 5by Firefox user 12559872, 3 years ago
- Rated 2 out of 5by Firefox user 17079849, 3 years agoThis is the only password manager that I use and trust, but the constant problems it has really annoys me. The main problem I face now is that the 1Password plugin on Firefox has stopped asking/accepting/prompting the TouchID, making me write my really long and complex main password every 15 minutes. I wish it would keep the features it had instead of silently removing them and making the app harder to use instead of easier.
- Rated 5 out of 5by Astrian, 3 years ago
- Rated 5 out of 5by Pestilence76, 3 years agoTruly the greatest cross-platform password manager available. I have use this software on 6 devices on iOS, macOS, and Windows with each having multiple web browsers and I have yet to experience any of the problems that generate the 1 star reviews and have to think that a majority of the problems are user errors.
Developer response
posted 3 years agoHey Pestilence76,
Thank you for the awesome review!
It is definitely hard to build a cross platform software that integrates and works with 3rd party apps such as browsers and have it work perfectly for millions of users, but we sure are going for it :)
We’re glad to hear you’re enjoying 1Password on all of your devices!
Keep on rocking.
The 1Password team. - Rated 1 out of 5by Firefox user 17077525, 3 years ago
- Rated 4 out of 5by Firefox user 13597181, 3 years agousing it for years now and was satiesfied all the time. Only downsight now is that since the one update the extension now opens the 1password app instead of unlocking the browser addon. This takes a few seconds and sometimes stucks. Not a game breaker but still somewhat annoying. Still 4 stars for great Tool which is worth it's money!
Developer response
posted 3 years agoHey there,
Integrating the extension with the desktop app has some great advantages, such as being able to unlock with the computer’s biometrics or Windows Hello, as well as keeping the extension unlocked even if you quit the browser.
If you’d like to revert that change and go back to a standalone extension without integrating to the desktop app, you can do so from the extension’s settings page:
Right-click the 1Password extension icon in your browser’s toolbar -> Settings -> Turn off the “Integrate with 1Password app” option there.
That’ll provide you with the same experience you had before we introduced the integration :) - Rated 2 out of 5by Firefox user 15218768, 3 years agoToo chonky memory-wise - it uses 200-300 MB by itself.
- Rated 1 out of 5by Thomas, 3 years agoWorst issue is that it loses all data unexpectedly and need to find and enter the secret key from the printout stored in a safe place to regain access to the database. The expectation is that it should never lose data and only lock the vault or remove the stored secret key if instructed.
Developer response
posted 3 years agoHey Thomas,
The extension will “forget” your account when you clear the browser’s cache. If your browser is set to clear cache automatically every time you close it, you will need to re-authorize your account on every launch.
If you have the 1Password desktop app installed on your computer, it can set up the extension for you on every launch without you needing to input the Secret Key every time.
If you have further questions about this, feel free to email us to support+x@1password.com - Rated 1 out of 5by Firefox user 17068994, 3 years agoAdd-on doesn't give me the option to add the new updated version of 1 Password. It takes me to a page to remove it however.
- Rated 5 out of 5by Firefox user 14720329, 3 years ago
- Rated 2 out of 5by Firefox user 17047212, 3 years ago
- Rated 5 out of 5by Firefox user 15028453, 3 years ago
- Rated 5 out of 5by nova, 3 years ago
- Rated 5 out of 5by josephfotero, 3 years ago
- Rated 2 out of 5by Harumambur, 3 years ago
- Rated 5 out of 5by Firefox user 16914460, 3 years ago
- Rated 1 out of 5by Firefox user 17062441, 3 years ago
- Rated 5 out of 5by Richard Careaga, 3 years agoI've been using 1P for years, first on macOS and now on Ubutnu. It's useful, helpful, solid, syncs well across Linux, macOS and iOS devices and apps and provides the right balance between nanny state and user autonomy.
The killer feature, however, is that this team is fanatical about updating, not to mention that the user update experience is seamless.
1P was the first app that I decided it was OK to subscribe to, rather than have a permanent license. It's a gottahaveit.Developer response
posted 3 years agoHey Richard,
Thank you for taking the time to write this review, much appreciated!
We’re extremely happy to hear you’re enjoying 1Password and loving every feature.
We’ll keep updating it and delighting your experience!
Have a good one,
The 1Password team. - Rated 5 out of 5by R., 3 years ago
- Rated 5 out of 5by chrisjamesnyu, 3 years ago
- Rated 1 out of 5by Firefox user 15020178, 3 years ago
- Rated 5 out of 5by Alex.Rainy, 3 years ago
- Rated 4 out of 5by jvb, 3 years agoThe 1Password extension's icon used to appear in my Bookmarks bar; now it's only in my menu bar. Why?
Developer response
posted 3 years agoHey jvb,
You can put the icon back in its place by following the steps here: https://support.1password.com/missing-browser-button/#firefox
Feel free to email us if you require further assistance with this at support+x@1password.com - Rated 3 out of 5by Firefox user 17051350, 3 years agoI wrote a frustrated review to start but deleted that with my new understandings that might help first-timers like me.
First, this doesn't automatically make your passwords better or accounts safer. All this does is remember your bad old passwords. You have to manually go in and change all the passwords. As in, go to every site one at a time, go to your account, go to "change password" and then have 1P come up with a new password that you manually copy and paste. It'll remember the password, but you're doing most of the groundwork which seems like it will take a long time. Second, you can help it get started by downloading your saved passwords from your browser then uploading them into the 1P site. Still, it's just remembering your old, crappy password and not doing anything on it's own to make your accounts more secure until you go through the sites, one by one, updating them with the random password 1P generates. And if you're like me, that's a lot of sites. Third, I still haven't figured out how to get into, say, my email account if I'm not home or using a public computer. If I get 1P to change my password to some random letters and numbers to make it safe--great! But then when I need to check my email on a friend's computer, how do I do that? I'm seeing some things about 1P Anywhere but haven't gotten anything definitive yet. So keep that in mind if that's important for you.Developer response
posted 3 years agoHey there,
Thank you for taking the time to write this review!
Yes, 1Password is a tool designed to store and manage all of your passwords. And no, it will not automatically or automagically change all of your passwords for all of your accounts because that’s not (currently) possible, since every website is built and designed differently, but not only that, it would also be an extremely intrusive and privacy-breaking action that we most certainly will not be comfortable offering! Our users’ privacy is extremely important to us :)
The transition to a password manager is not always an easy one. When you start with 1Password it will let you know how many websites and passwords from your list are weak or compromised, and you will need to go into each website and create a strong new password to improve your security. But once you’re done with that initial transition phase, you will be good to go and know that you are oh so much safer online! Not only that, you will never find yourself in the same situation again because 1Password will be there to generate strong passwords automatically for you from now on.
As for your question - if you have specific accounts or services that you would like to be able to log into without 1Password’s help, it is best to generate a strong memorable worded password for that website/service. That way you will be able to memorize it and log into it on any device. Simply open 1Password’s generator and change it from “Random passwords” to “Worded passwords”, or generate them here instead: https://1password.com/password-generator/?type=memorable
If you have further questions or require assistance with anything, do email us to support@1password.com and we’ll be happy to help!