Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,664 reviews
- Rated 2 out of 5by Firefox user 17248334, 3 years ago
- Rated 1 out of 5by Firefox user 17232225, 3 years ago
- Rated 3 out of 5by Firefox user 17193344, 3 years ago
- Rated 5 out of 5by Firefox user 16935859, 3 years ago
- Rated 1 out of 5by LauGau, 3 years agoThe extension is getting worse and worse :
- No more ability to unlock automatically the extension if the desktop app is unlocked.
- No more ability to do a quick edit on the extension anymore.
- No more sync between browsers..
- No more edit in the (not anymore native) app..
- Still no TouchID unlock...
I paid a premium for this service because it's was more convenient then the free ones... If it's not the case anymore, I don't see why I should still paying for that.
I also wish to be able to create my own "item type" but, please get right with the basics first...Developer response
posted 3 years agoHey there,
We’re sorry to hear you are experiencing issues, it definitely sounds like things aren’t working as they should be.
We’d love to investigate the issues you are having and help you get things working as soon as possible.
Can you please email us the details to support+x@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - Rated 5 out of 5by MB, 3 years agoUnlock sync between 1Password mini and browser extension seems to be working (again/now) on MacOS, so it's (back) to being a real productivity boost. [Update] it was broken again with 1Password 8 but they rushed a fix out so kudos there.
Great app though I'm not 100% sure about the updated UI on v 8.Developer response
posted 3 years agoHey there,
Thank you for the kind review!
We’re sorry to hear you had previously experienced issues, if you have any further trouble please email us all the details to support+x@1password.com so we can help you get things sorted out as soon as possible.
Enjoy your 1Password and stay safe. - Rated 4 out of 5by John Olson, 3 years ago
- Rated 5 out of 5by Mike Brewer, 3 years ago
- Rated 1 out of 5by Gary Griffeth, 3 years ago
- Rated 5 out of 5by m_gol, 3 years ago
- Rated 1 out of 5by BarrtyG, 3 years ago
- Rated 5 out of 5by CooleLady, 3 years ago
Developer response
posted 3 years agoHey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working properly!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.- Rated 5 out of 5by Joseba , 3 years ago
- Rated 5 out of 5by Firefox user 15072332, 3 years ago
- Rated 5 out of 5by Firefox user 16893609, 3 years ago
- Rated 2 out of 5by ANNE, 3 years ago
- Rated 1 out of 5by Firefox user 14097670, 3 years agoLatest version, 2.1.4, broke the Firefox extension. The 1PW extension will not open at all.
Developer response
posted 3 years agoHey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working though!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible. - Rated 5 out of 5by Happy man, 3 years ago
- Rated 5 out of 5by Firefox user 14767205, 3 years ago
- Rated 1 out of 5by Hannes, 3 years agoFroze and crashed the whole Firefox process on Linux with Wayland three times in a row when trying to add (first time) and then update (the subsequent times) login details for an account.
Developer response
posted 3 years agoHi Hannes,
That definitely sounds wrong. We’d like to investigate the issue and help you get things working properly.
Can you please email us to support@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - Rated 5 out of 5by iambriam, 3 years agoUPDATE: Looks like an update was pushed out that has resolved the issues I was experiencing. Will update review if anything changes.
As other reviewers have pointed out, something has recently gone seriously wrong with the 1Password Firefox add-on, making it practically unusable. The extension is constantly re-locking itself when the vault within the standalone 1Password app is still unlocked. When this occurs and I attempt to unlock the extension, the extension window shows a loading spinner that spins forever. I have to relaunch Firefox or reinstall the extension to temporarily fix the issue. I'm not sure if this bug resulted from a change FF introduced, but it all started happening around the time Firefox 95 was released. Strangely, this is occurring in FF on both Win10 AND macOS. Please fix! I will sooner abandon 1Password than leave Firefox.Developer response
posted 3 years agoHey iambriam,
Sorry to hear you’re experiencing issues with 1Password in your Firefox.
It sounds like there might be something that is breaking the integration between the extension and the desktop app of 1Password.
We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get back to you as soon as possible. - Rated 1 out of 5by Grant, 3 years agoWorked fine up until a few days ago. Now it no longer integrates with the macOS 1Password desktop app and I can no longer use Touch ID to unlock my vaults. Went from great to hot garbage with a quickness.
Developer response
posted 3 years agoHey Grant,
Sorry to hear you’re experiencing issues with the extension.
Does the issue persist even after you restart the computer? If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible. - Rated 5 out of 5by John, 3 years ago
Developer response
posted 3 years agoHey ilMatte81,
Is Touch ID not working even after you restart the computer?
If so, please email us to support+x@1password.com with the details so we can help you get things working again!
Looking forward to hearing from you.