Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 18198194
Rated 1 out of 5
by Firefox user 18198194, a year agoThis app is just not secure. At best, all passwords are secured by a six digit PIN. Sure, you can set up a good passphrase for your protonmail account, but I've used it like twice. Once you log in, it doesn't log you out - even when you exit Firefox. It's open to whomever uses Firefox. The best you can do is require a PIN which must be used if PP has been idle for a certain time. Oh, and the app drops the PIN requirement occasionally and it must be reset leaving you completely exposed in the meantime. Seriously, only six digit protection for all our passwords. Might as well skip a password manager and just use 123456 everywhere.
Developer response
posted a year agoThank you for your feedback! The latest version of the extension asks for your PIN when restarting your browser. Please make sure that you are not using an outdated version. Moreover, in general, you should not log in on untrusted devices, so make sure to log out of Proton Pass after you no longer need it, if your threat model includes such cases.
Please report the issue you mention with the extension dropping the PIN at pass@protonme.zendesk.com, so we can look into this.
Please report the issue you mention with the extension dropping the PIN at pass@protonme.zendesk.com, so we can look into this.
1,716 reviews
- Rated 5 out of 5by Firefox user 14838239, 9 minutes ago
- Rated 5 out of 5by Firefox user 18882670, 2 hours ago
- Rated 5 out of 5by wanttostayanon, 8 hours ago
- Rated 5 out of 5by Ingrid, 18 hours ago
- Rated 5 out of 5by Yann Soubeyrand, 19 hours ago
- Rated 5 out of 5by michi0816, a day ago
- Rated 5 out of 5by Firefox user 18880375, a day ago
- Rated 5 out of 5by Tyler, 2 days ago
- Rated 5 out of 5by arktos, 2 days ago
- Rated 5 out of 5by Febiven, 2 days ago
Developer response
posted a day agoCould you share more details on what exactly doesn't work? Are you perhaps having trouble with autofill on certain websites, or is there a different issue? Are you receiving any error messages? Contact us using the 'Feedback & Help' option with more details so we can help.- Rated 5 out of 5by RandomJoe, 2 days ago
- Rated 5 out of 5by Lukáš Hubač, 2 days ago
- Rated 5 out of 5by Pellet, 2 days ago
- Rated 4 out of 5by Pedro, 2 days agoExcellent add-on to use on the desktop (both Windows and Linux). I have it synced with the Android app and it is nearly perfect! (It still has some quirks with some websites and requires one or two retries if the app was not previously unlocked)
Developer response
posted a day agoThank you for your review. Could you clarify which one of Proton Pass' functions you're experiencing trouble with exactly, and which are the specific websites in question? Contact us using the 'Feedback & Help' option with more details so we can investigate further and help you troubleshoot. - Rated 5 out of 5by p1ersson, 2 days ago
- Rated 5 out of 5by Firefox user 17572555, 2 days ago
- Rated 4 out of 5by bubby, 2 days ago
- Rated 5 out of 5by Dogatron, 3 days ago
- Rated 5 out of 5by Keifus, 3 days agoThis is by far is the best password manager on the market. It never disappoints.Highly highly recommended!
- Rated 5 out of 5by Nvilhelmsen, 3 days ago