Reviews for Proton Pass
Proton Pass by Proton
33 reviews
- Rated 3 out of 5by Iver R, 12 days ago
- Rated 3 out of 5by Protoplasmic Blob in Sector G, 22 days agoTakes some janking around to get it working on Linux. The plugin often has to be accessed from the top menu of the browser for it to activate and work. Lots of work-arounds required to make it function, but it does work.
Developer response
posted 20 days agoThank you for your review. Feel free to contact us using the 'Feedback & Help' option with more details about the exact behavior you're experiencing so we can have a closer look. We'd be happy to have your feedback as it helps us improve the service for the best user experience. - Rated 3 out of 5by Steve, 2 months ago
- Rated 3 out of 5by Firefox user 18787057, 2 months ago
- Rated 3 out of 5by zglib, 2 months agoAutofills passwords, lacking in authentication options, the ability to use the extra password already associated with my account, as opposed to a pin or nothing, before each autofill, would increase my rating greatly
Developer response
posted 2 months agoThank you for your review. We have shared your feedback with the team accordingly. You can follow our blog (https://proton.me/blog) and our direct channels for any news and updates Proton Pass-related. - Rated 3 out of 5by hamachi, 2 months ago
- Rated 3 out of 5by Firefox user 18754581, 2 months agoIt's okay. It does the job, but it's got a long way to go before it can replace the likes of Bitwarden.
Developer response
posted 2 months agoThank you for your review. If you have any specific suggestions on what we could further improve to reach a 5-star rating, feel free to contact us using the 'Feedback & Help' option to let us know. We always appreciate our community's input. - Rated 3 out of 5by Firefox user 16847890, 3 months agoGood.
Integrated email alias feature is very good, this why I switched from 1Password to Proton, but some features are missing (autocomplete credit cards, saving a key (and not a only a login/password), ...)Developer response
posted 3 months agoThank you for your review. We've shared your feedback with the team for future consideration.
Regarding the option to save a key, could you elaborate more on this? The Proton Pass extension already offers the option to save a 2FA secret key (TOTP) (proton.me/support/pass-2fa). If you're referring to something else, contact us using the 'Feedback & Help' option to let us know. - Rated 3 out of 5by rptb1, 4 months agoProton Pass has an attractive front end, but few technical advantages over e.g. Firefox password manager. Most of its fancy features don't work properly. It has many false positives for "re-used passwords" and "weak passwords" making its advice meaningless. I'm hoping it develops more actual function and not just surface buzzword stuff.
Oh, and it's only "free" for basic use. They will *totally* pressure you to buy more services.Developer response
posted 4 months agoThank you for your review. We appreciate your feedback and we've made sure to pass it on to the team accordingly for further investigation. That said, if you happen to need our assistance in troubleshooting any specific issues with Proton Pass, please do not hesitate to reach out to us at https://proton.me/support/contact. We're always happy to help. - Rated 3 out of 5by Firefox user 14341251, 4 months agoSince the october 31, 2024 update, it is impossible to avoid suggestions when going to a web page with authentication, in firefox on macos. The popup showing the users is still popping. It was working in the previous version.
Developer response
posted 4 months agoSorry to hear that. Could you share more details about the issue? Which specific websites have you experienced this behavior with? What version of the Firefox browser do you currently have installed? Have you tried reinstalling the extension to see how it goes? Contact us at https://proton.me/support/contact with more details so we can help. - Rated 3 out of 5by Sparrow__, 5 months agoThis is my preferred password manager and MFA tool but it still needs a lot of work. In particular the process of creating a new account needs fixing so that new accounts and logins created are automatically saved, rather than having to manually create a login and then manually feed the details into the website. Currently Proton Pass suggests a login and password to autofill but does not actually save these automatically if you select them. This means that you immediately have to change you password again.
Developer response
posted 5 months agoCan you let us know if you have autosave enabled in the Proton Pass extension settings (proton.me/support/proton-pass-autosave)? If so, note that we're working on improving the autosave for all websites reported by our community. Please feel free to flag any problematic websites to us through the 'Feedback & Help' option, and we'll note your feedback for future improvements. - Rated 3 out of 5by Firefox user 18260401, 5 months agoAdded to Firefox, instantly the browser starts experiencing lock ups which I have to force quit out of. Disappointing.
EDIT: Seems there was a conflict. I had the LastPass extension installed, and as part of testing out the Proton Pass product, to see if I could switch, I had left LastPass installed. Once I disabled the LastPass extension in Firefox, the Proton Pass extension worked correctly.Developer response
posted 5 months agoThat doesn't sound right. Would you mind describing the issue further? What are the exact steps you're taking that lead to these lockups? Are you receiving any error messages? We'd be more than happy to help, but we need some basic details to work with. Contact us at proton.me/support/contact so we can help. - Rated 3 out of 5by Mark, 6 months agoI love the Proton suite of products, but this app/extension just doesn't reliably respond to a login! The FFox & Edge browser PW managers do consistently, but unfort. not Proton. Would love if they fixed this!
Developer response
posted 6 months agoSorry to hear that. Would you mind describing the issue further? Are you perhaps having trouble with autofill, or is there a different issue? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us using the 'Feedback & Help' option so we can assist you. - Rated 3 out of 5by RokeJulianLockhart, 6 months ago
- Rated 3 out of 5by Giorgi, 7 months agoThe addon is very basic and needs work.
At least bio-metrics login should be implemented.Developer response
posted 7 months agoThank you for taking the time to review our extension Giorgi! Biometrics are harder to implement in a browser extension, although we do support them in the mobile apps. You can protect your extension with a PIN lock though, and we also recently introduced the ability to have a second password for Proton Pass only, for users that deem this more secure.
If you have any further suggestions or feedback, don't hesitate to reach out to us via the 'Feedback & Help' option. - Rated 3 out of 5by Firefox user 18455463, 8 months agousability could be better (missing shortcuts). Buggy, sometimes the correct credentials do not appear.
Developer response
posted 8 months agoThank you for your feedback - we've passed it along to our team! If you have any additional suggestions, you can also share them with us, or join the existing discussions at our User Voice page: https://protonmail.uservoice.com/forums/953584-proton-pass. - Rated 3 out of 5by Philip, 9 months ago
- Rated 3 out of 5by vboxuserk@proton.me, a year ago
- Rated 3 out of 5by Firefox user 16858997, a year agoVery good but miss 1 very important feature: work offline ;)
Developer response
posted a year agoThank you for your review and feedback! Except for certain functionalities like syncing/adding new aliases etc. which would require you to be online, the Proton Pass extension can already be used offline. As for the password generator, you can easily access it by selecting the '+' icon → Password. - Rated 3 out of 5by Hugh, a year ago
- Rated 3 out of 5by Chaython, a year agoBugged Features: My import from bitwarden only copied 472 entries, can't delete the bad import, have to manually select each password one by one....
Lacking features: No general purpose auto-fill [address id etc]
Paid only feature available FREE in other password managers: cardsDeveloper response
posted a year agoHi! Thank you for the feedback! We've shared it with our team. Your vote for these existing feature requests has been documented internally. - Rated 3 out of 5by Firefox user 14376504, a year ago
- Rated 3 out of 5by Firefox user 17389205, a year ago
- Rated 3 out of 5by pbw444, a year ago