Reviews for Proton Pass
Proton Pass by Proton
Review by Matthew L Daniel
Rated 2 out of 5
by Matthew L Daniel, 8 months agoWriting a review for their extension is challenging because it's hard to know how much of the bad UX is from their extension and how much is just rot from their bad data model
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
Developer response
posted 7 months agoWe're sorry to see that you're dissatisfied. That said, we've made sure to share your feedback with the team accordingly so they may look into ways to make this process easier in the future. If you have any other suggestions on how we can improve our service, make sure to let us know using the 'Feedback & Help' option. We always appreciate our community's input.
2,418 reviews
- Rated 5 out of 5by Firefox user 19422200, 10 hours ago
- Rated 5 out of 5by Firefox user 15563670, 14 hours ago
- Rated 5 out of 5by Firefox user 19045030, 14 hours ago
- Rated 5 out of 5by JiBi, 21 hours ago
- Rated 5 out of 5by David Yusaku, 21 hours ago
- Rated 5 out of 5by Willian Andrade, a day ago
- Rated 5 out of 5by PrivateUser, a day agoProton is the service you need, from password manager to protonmail, and much more. This is the one, I will not go without it.
- Rated 5 out of 5by Firefox user 17148477, 2 days ago
- Rated 5 out of 5by JoeTennies, 2 days agoI used to use Bitwarden and the old Firefox version that would work on your phone too. I now trust Proton Pass for it. Integration of the alias emails is wonderful.
- Rated 5 out of 5by RobinCould, 2 days ago
- Rated 5 out of 5by Diego Arcila, 3 days ago
- Rated 5 out of 5by Firefox user 15647507, 4 days ago
- Rated 5 out of 5by Rémi, 4 days ago
- Rated 5 out of 5by Firefox user 19411851, 5 days ago
- Rated 5 out of 5by Serhii, 5 days ago👍 My favorite password manager. Love it. Very easy to use. I installed it for my family members as well
- Rated 5 out of 5by Carmilla, 5 days ago
- Rated 4 out of 5by Firefox user 15137572, 6 days ago
- Rated 5 out of 5by Firefox user 19265852, 6 days ago
- Rated 5 out of 5by Kujo Jotaro, 7 days ago
- Rated 5 out of 5by ff, 7 days ago
- Rated 5 out of 5by Contest22, 7 days agoThis is the best password manager out there. The free tier is more than enough for most people, and the plus tier is awesome. It is a little bit more expensive than other password managers, but you get full Simple Login integration.
- Rated 5 out of 5by Adelheid H., 8 days agoFunciona bastante bien, puedo guardar ahí mis contraseñas, crear aliases de correo y lo mejor es que Proton es muy bueno en cuanto a privacidad
- Rated 5 out of 5by BigLizard, 9 days ago