Reviews for Proton Pass
Proton Pass by Proton
Review by Matthew L Daniel
Rated 2 out of 5
by Matthew L Daniel, a year agoWriting a review for their extension is challenging because it's hard to know how much of the bad UX is from their extension and how much is just rot from their bad data model
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
Developer response
posted a year agoWe're sorry to see that you're dissatisfied. That said, we've made sure to share your feedback with the team accordingly so they may look into ways to make this process easier in the future. If you have any other suggestions on how we can improve our service, make sure to let us know using the 'Feedback & Help' option. We always appreciate our community's input.
2,674 reviews
- Rated 5 out of 5by Gamer, 2 hours agoThe best of the best in the world, thank you Proton and your developers and community!
- Rated 5 out of 5by Firefox user 17849142, 16 hours ago
- Rated 5 out of 5by Firefox user 18671049, 16 hours ago
- Rated 5 out of 5by Firefox user 18865269, a day ago
- Rated 4 out of 5by Firefox user 19609202, a day ago
- Rated 5 out of 5by Firefox user 19609064, a day ago
- Rated 4 out of 5by Guy Fieri Fox, 2 days agoIt's so nearly perfect.
I've come from Bitwarden and have been enjoying the whole Proton Suite, but Pass is missing 1 feature that i think should be mandatory in any password manager - When generating a password, let me pick a minimum amount required of Numbers and Special characters - With bitwarden i could ask it to make a pass containing at least 10 of each if i wanted.
This would easily be a 5 star if it had feature parity - Rated 5 out of 5by Kaj, 3 days ago
- Rated 5 out of 5by Gökhan Koç, 3 days ago
- Rated 5 out of 5by Anubis Zero, 4 days agoEasy to use, slick interface, quick and easy. Being able to generate new alias on the fly is nice too.
- Rated 5 out of 5by Firefox user 18370115, 5 days ago
- Rated 5 out of 5by GGZ, 5 days ago
- Rated 5 out of 5by John Doe, 6 days ago
- Rated 5 out of 5by RyZan, 6 days ago
Developer response
posted 3 days agoThank you for the 4-star rating! If you have any suggestions on what we can do to improve and earn a 5-star rating, let us know at https://proton.me/support-contact- Rated 4 out of 5by Firefox user 18563408, 6 days agoOn majority of websites when selecting text with a double tap and slide downwards/rightways, the website jumps (scrolls) up suddenly when the extension is enabled. Also there is no real autofill when the extension is unlocked, always have to select login entry.
(Firefox, Linux)Developer response
posted 3 days agoWe're working on improving the autofill for all web services reported by our community. Please feel free to flag any problematic web services or apps to us either by editing your review or by contacting us at https://proton.me/support/contact, and we'll note your feedback for future improvements. Thank you for taking the time to review our app! - Rated 4 out of 5by Victor Manuel Calderín Gámez, 8 days ago
- Rated 5 out of 5by clopeux, 8 days ago
- Rated 5 out of 5by Firefox user 17823597, 9 days ago
- Rated 5 out of 5by Emiel, 9 days ago