Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
392 reviews
- Rated 1 out of 5by Александр, 10 hours agoДля начала работы VPN надо войти в аккаунт, а при попытке войти в аккаунт выдаёт ошибку: "При соединении с account.proton.me произошла ошибка. PR_END_OF_FILE_ERROR". Не рабочее дополнение
Developer response
posted an hour agoSorry to hear that. Could you share more details about the issue? What type of internet connection are you using? What is your ISP? Do you have access to a different network that you can try connecting to for testing purposes? Contact us at protonvpn.com/support/contact so we can help you troubleshoot the issue further. - Rated 5 out of 5by Firefox user 15772481, 2 days ago
- Rated 2 out of 5by Pursuant Fox, 3 days agoFirefox extension has no support for mobile.
This is a major issue for anyone looking to maintain their privacy on-the-go.
If I were to use a VPN app that connects me to my home server, I wouldn't have the option of using the native Proton VPN client as well.
The lack of mobile support for this extension is a serious issue.Developer response
posted an hour agoWe're sorry to see that you're dissatisfied. The Proton VPN browser extension is currently not available on mobile browsers, although we've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Rated 4 out of 5by Firefox user 18911278, 4 days ago
- Rated 1 out of 5by Andik, 5 days agoIt works, but it's completely useless. For whatever reason it always selects the Netherlands, which is extremely slow here.
Being able to pre-select the country is a must, I think.Developer response
posted 2 days agoThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, if you wish to connect to a specific server of your choice, you may consider upgrading your plan. On another note, you can learn more about improving your connection speeds at protonvpn.com/support/increase-vpn-speeds. - Rated 1 out of 5by tron34, 5 days ago
- Rated 5 out of 5by Muhammad Hilmi Zuhdi, 10 days ago
- Rated 5 out of 5by hilmi zuhdi, 10 days ago
- Rated 5 out of 5by Firefox user 18899276, 11 days ago
- Rated 5 out of 5by Firefox user 14956360, 13 days agoIdіоts complaining that the service whose infrastructure costs millions of dollars isn't offered for free. Have you intellectual amoebas heard about saying "If something's free, you are the product" ? Is 10€/$ a month such a burden?
- Rated 5 out of 5by Firefox user 16884927, 14 days ago
- Rated 1 out of 5by SiriuslyDaniel, 16 days agolove proton but this is for paid only. It chooses fastest for you or you have to pay. It wouldn't even load or accept it for me to even try.
My free fastest is in Netherlands and I'm in USA.
So I guess I have to pay or it needs updated?Developer response
posted 13 days agoThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade your plan to connect to a specific server of your choice. - Rated 5 out of 5by IG, 16 days agoSono un cliente pagante. Installato e fatto funzionare su varie macchine sempre come add on di Firefox senza alcun problema. L'unica cosa che succede di tanto in tanto e' che gli IP che usa sono stati messi in black list precedentemente, e quindi devi collegarti su altro Paese e riaccedere al sito.
- Rated 1 out of 5by Izzyy, 17 days ago
- Rated 1 out of 5by Firefox user 18885312, 18 days agoCannot access extension on 115.21.0 ESR no options to do anything with application.
Developer response
posted 13 days agoSorry to hear that. Could you describe the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please reach out to us using the 'Contact us' option with more details about the issue so we can help. - Rated 4 out of 5by charlie, 21 days ago
- Rated 1 out of 5by gdldqgf, 23 days ago
- Rated 5 out of 5by yongping, 24 days ago
- Rated 5 out of 5by Firefox user 13189699, a month ago
- Rated 5 out of 5by 小虫爱钻洞, a month ago
- Rated 4 out of 5by Firefox user 11365336, a month ago
- Rated 1 out of 5by Firefox user 18857006, a month agopaying customer here. I constantly have to re-sign in again and again, this happens every few days. no other extensions active.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.Developer response
posted a month agoSorry to hear that. Could you describe the issues further? Are you getting automatically logged out of the extension? What are the specific steps you're taking that lead to the behavior? Are you receiving any error messages?
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further. - Rated 2 out of 5by Firefox user 14398247, a month agoIt worked...once. One time. Since then it has done nothing but block all connections in Firefox, while other browsers work flawlessly with the same sites at the same time.
Disconnecting and reconnecting accomplishes nothing. I can't use this.Developer response
posted a month agoThat doesn't sound right. Could you share more details about the issue? Are you experiencing it with all websites or only specific ones? Are you receiving any error messages? What version of your browser and the Proton VPN browser extension do you have installed exactly? Please contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by Hexenbiest, a month ago
- Rated 1 out of 5by Alex Mirnov, a month agoЯкщо ви зареєструєтесь на їхньому сайті, вам на пошту буде приходити спам-розвод, де будуть казати, наче у вас троян і у вас вкрали інформацію. Це типовий розводняк, але те, що цим займається ця компанія - неприємно. Перевірити мої слова легко, зареєструйтеся з особливим нікнеймом чи новою поштою де ніде не світили, і через декілька місяці ви побачити подібні листи. Не рекомендую використовувати будь яку програму\розширення, бо я сумніваюся, що лише спамом вони обходяться.
Developer response
posted a month agoThis is simply false. All Proton apps are open source and have been independently audited and verified by third-party experts. Anyone can see and verify that our apps do what we claim. With that in mind, Proton is completely trustworthy and has nothing to do with any of the issues you've mentioned.
Nonetheless, if you have any additional details to share regarding the matter, feel free to contact us at proton.me/support/contact. We'd be happy to address any concerns you may have.