Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
472 reviews
- Rated 5 out of 5by Firefox user 19127674, a day ago
- Rated 1 out of 5by Gex, 3 days ago
- Rated 1 out of 5by centurion 2000, 4 days ago
- Rated 5 out of 5by Firefox user 19114651, 5 days ago
Developer response
posted 4 days agoWe're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.- Rated 1 out of 5by Firefox user 17452551, 7 days ago
- Rated 1 out of 5by Dragon56, 7 days ago(После установки требует обновить его. ) Я немного некорректно / неправильно выразился данный впн просто не может подключится выдавая вот это при его открытии - NetworkError when attempting to fetch resource. Ну в любом сучили он не работает в России из за агрессивных блокировок.
Developer response
posted 4 days agoWe're sorry to see that you're dissatisfied. Could you clarify your review further? What are the exact steps you're taking that lead to the behavior? Are you receiving any error messages? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
On another note, keep in mind that Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up to date. - Rated 5 out of 5by Ferran Buireu, 8 days agoTeniendo la VPN del OS es bastante innecesaria pero te puede salvar de un apuro.
- Rated 2 out of 5by Paolo, 8 days agoSeems that Proton is not checking their Proxy LetsEncrypt Certificates. Therefore those Proxies are no longer available. The Proton VPN Firefox Extension could do a self check and provide better user experience in these situations. Does Proton doesn't have an automatic Flow at their servers?
- Rated 5 out of 5by Firefox user 17372022, 9 days ago
- Rated 5 out of 5by Firefox user 14564041, 10 days agoJust like the other Proton apps, this VPN app has been improved continuously. I like the interface.
- Rated 5 out of 5by Illuminator, 10 days ago
- Rated 1 out of 5by Davide Briani, 13 days ago
- Rated 5 out of 5by Firefox user 19075964, 16 days ago
- Rated 5 out of 5by kuakekuake, 16 days ago
- Rated 5 out of 5by Sardar, 20 days ago
- Rated 1 out of 5by Mopikot, 22 days agorequires REGISTRATION! no guest use!
it is a complete nonsense as your web site with registration is BLOCKED in my country.
So it is totally unusable in any way .... Unless you install another VPN to register your VPN, are you sure that is a journey for best experience??
Silly that android app allows quest login.Developer response
posted 19 days agoWe're sorry to hear that. Our team is working hard on improving our infrastructure so that users are able to access our service more easily. We will continue to make more improvements to enhance service availability despite any ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at protonvpn.com/support-form or proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
Lastly, we've documented your feedback regarding guest login for the extension for future consideration. You can follow our blog (protonvpn.com/blog) and our direct channels for any news and updates. - Rated 5 out of 5by Jan03200, 22 days ago
- Rated 1 out of 5by Firefox user 18179602, 23 days agoAs others already pointed out, the extension disconnects, especially after long waits, and doesn't repair the connection by itself. Resulting in not loading/blank pages. I'm ready to get the "It's your fault, our extension is perfect do you have different DNS" template from the 1st level support without any product knowledge.
Developer response
posted 23 days agoSorry to hear that. Could you share more details about the issue? Are you receiving any error messages when disconnected? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 19033497, 24 days ago
- Rated 5 out of 5by videolan, a month ago