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Critiques pour NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox par NordVPN

3,7 étoiles sur 5
5
1 471
4
259
3
122
2
112
1
615
2 579 notes
  • par regie, il y a 5 ans
    This extension is absolutely awful on firefox! Works on Edge and Chrome but rarely connects to server and just is super frustrating to use on firefox

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. We're sorry to hear that you're experiencing such issues on Firefox. We recommend trying to do a fresh install of both Firefox and the browser extension to check if that helps resolving the issue. However, if it persists, please contact our support team at https://support.nord-help.net/ and we will help you troubleshoot the issue further. -R.L.
  • par Wombat, il y a 5 ans
  • par Utilisateur ou utilisatrice 16188033 de Firefox, il y a 5 ans
  • par 6ipey, il y a 5 ans
    6 days Not worked,doesn't connection!FIX!
    Extention:Something went wrong, please check your connection

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. We would suggest to try reinstalling the extension. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. -A.P.
  • par Jodet Rae, il y a 5 ans
  • par Utilisateur ou utilisatrice 16184723 de Firefox, il y a 5 ans
    Installed this extension and I still get kicked off the internet when using Firefox.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -A.P.
  • par Robert9157, il y a 5 ans
    unable to login with correct credentials; it worked the last time and now it does not.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.
  • par Utilisateur ou utilisatrice 16183115 de Firefox, il y a 5 ans
  • par Utilisateur ou utilisatrice 16024946 de Firefox, il y a 5 ans
    Often unable to connect to server. Warning UNABLE TO CONNECT TO SERVER. Very, very annoying!

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello! Sorry to hear about the issues you have experienced. We would suggest trying to reinstall the extension. Also, make sure you are not exceeding the 6 device limit. If the steps don't solve the issue, please contact our support team via support.nord-help.net for further assistance. -A.P.
  • par RBigTuna, il y a 5 ans
  • par FanEcchyy, il y a 5 ans
  • par Utilisateur ou utilisatrice 15659556 de Firefox, il y a 5 ans
    Nothing but problems and frustrations with this add-on. I pay for their premium subscription, and this add-on does not let me log in (the same credentials work on my mobile & desktop app), constantly locks me out of websites, and even locked me out of my gmail account, I've been unable to log back in it. Just stick with the regular software, this is just malware or some similar crap

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello! Sorry to hear that you experienced such issues with our browser extension. If you have any other extensions installed on your browser please try disabling them to check if that helps with the issue. You could try a fresh install of the browser too as that might help as well. If the mentioned suggestions don't help please contact our support department via https://support.nord-help.net/ for further help. -R.L.
  • par Utilisateur ou utilisatrice 16161276 de Firefox, il y a 5 ans
  • par Alexandre, il y a 5 ans
  • par Utilisateur ou utilisatrice 15185796 de Firefox, il y a 5 ans
  • par Utilisateur ou utilisatrice 12087988 de Firefox, il y a 5 ans
    App not working properly
    After a day working, started asking to re-enter my credentials every time, which are rejected from NordVpn server. It happens with Firefox but not Chrome.
    Reinstalled extension. It was recommended as a solution: RC on the extension icon > manage extension > scroll down to Run in Private Windows > allow. I don't know why they want this permission if I don't use private window? It worked only once and is not able to connect to their servers.
    Edited: in the last 2 years the app works flawlessly and I changed the rating to 5 stars.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello. Sorry to hear that you've experienced issues while using our service. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. Thank you!
  • par ddd, il y a 5 ans
  • par Utilisateur ou utilisatrice 16136919 de Firefox, il y a 5 ans
  • par rudecoyote, il y a 5 ans
    It works great for me, but is there no way to save login details? every time I use it I have to type my user and password.
    Also just an idea for future, how about being able to match/change location automatically based on site being visited? Now that would be a seller.

    Update: Now when visiting sites even with just plugin installed I get "Forbidden 1596667750-53350460-16698693980-53350460 "
    that example is from Walmart Canada site, and that's without it being logged in and being used,
    Deactivate plugin Site works fine.
  • par brain4fun, il y a 5 ans
  • par albidu, il y a 5 ans
  • par ZyrByt, il y a 5 ans
    There is nopossibilty to exclude some networks/domains from tunnel.
  • par Dav, il y a 5 ans
  • par knapping, il y a 5 ans
  • par kapsel123, il y a 5 ans