Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
2 665 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 15844682 de Firefox, il y a 5 ans
- Noté 5 sur 5par InsideOut, il y a 5 ans
- Noté 3 sur 5par chen, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15330906 de Firefox, il y a 5 ansEvery time I connected to any server, I lost my internet connection. I paid for this service and stopped using it after the last update. Just another wasted app.
Réponse du développeur
mis en ligne : il y a 5 ansHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Noté 2 sur 5par hawk, il y a 5 ansDoesn't work for private windows. As soon as I load up a private window in firefox, both firefox windows no longer connect through the proxy. Once the private window is close, the normal window loads instantly and works again
Réponse du développeur
mis en ligne : il y a 5 ansHello. As a first step in troubleshooting the issue it would be best if you could try reinstalling the extension and checking if there are no other add-ons/extensions that could interfere with the NordVPN one. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L. - Noté 5 sur 5par Biswajit, il y a 5 ans
- Noté 5 sur 5par Dark Halo, il y a 5 ans
- Noté 5 sur 5par offroadguy, il y a 5 ans
- Noté 2 sur 5par evg, il y a 5 ansНе давно Beeline Kazakhstan заблокировали доступ к интернету для NordVPN, не возможно подключится.
Réponse du développeur
mis en ligne : il y a 5 ansПривет. Пожалуйста, свяжитесь с нашей службой поддержки клиентов, чтобы они подробнее рассмотрели проблему. Мы будем рады помочь вам решить эту проблему. Наша команда работает круглосуточно и без выходных на сайте support.nordvpn.com. -L.L. - Noté 1 sur 5par JC, il y a 5 ansMade an account just to complain about this addon, uninstalled then added back. Never works and just always says "something went wrong"....thanks for the beautiful description of the issue. 10/10 great help...
Réponse du développeur
mis en ligne : il y a 5 ansHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Noté 5 sur 5par 1llu510n, il y a 5 ans
- Noté 1 sur 5par Jack Lai, il y a 5 ansRubbish extension that doesn't work. It always shows a successful connection, then craps itself a few seconds later and reports "Failed to connect. Try again later.".
Réponse du développeur
mis en ligne : il y a 5 ansHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo Réponse du développeur
mis en ligne : il y a 5 ansПривет. Наша служба VPN платная, но мы предлагаем 7-дневную бесплатную пробную версию. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на support.nordvpn.com. -Neo- Noté 1 sur 5par Utilisateur ou utilisatrice 14379819 de Firefox, il y a 5 ansWhen it works it's great... sadly, 4 out 5 times it either:
- complains "there is something wrong with my connection" even though I can browse normally without any VPN connection
- does not connect to anything (i.e. takes forever "connecting" just to fail in the end)
- connects but then literally blocks all possible traffic... cannot load a single page when it's onRéponse du développeur
mis en ligne : il y a 5 ansHello. Please contact our customer support, and we'll be happy to take a closer look at these issues. Our team is online 24/7 at support.nord-help.com. -G.M. - Noté 5 sur 5par Uziel, il y a 5 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 16261749 de Firefox, il y a 5 ans
- Noté 1 sur 5par Someone, il y a 5 ansSorry for the rant, but here it goes.
They removed Socks and http servers for the country I used for years without notifying. So my only option to using a proxy in the browser only is this addon (without putting my whole connection over a vpn tunnel through the windows app).
Guess what, you can't pick which server you want to connect on this addon, only the country. Not only that, but disconnecting and reconnecting will connect you to the same exact server! So if the site does not work with given server, that's it, you can't select a different one from the same country.
I would rate 0 if I could, stay away guys. I have been a client of theirs for 5+ years but not anymore. Removing features overnight and forcing you to use this terrible addon is unprofessional.Réponse du développeur
mis en ligne : il y a 5 ansHello. At the moment our SOCKS5 protocol is receiving an optimization rework. While this rework is being performed, the majority of servers have this protocol shut down until completion of the rework. You can still find some SOCKS5 servers to use here: https://nordvpn.com/servers/tools/, after that you may connect to the specific server via our application. -G.M. - Noté 3 sur 5par Einhornyordle, il y a 5 ansWhy does the add-on require me to allow it to run in private windows? What if I don't want to use it in private windows anyway? Does it just want to collect some data when I use a private window, which exists to prevent tracking to a certain level? Kinda ironic for a VPN/Proxy Service...
Edit because of the Developer response: "You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section." No, I can't and that's the issue: If I do this the extension won't work any more, if I click on it it just tells me that the "Permission to run in private windows is required by Firefox for the extension to work." even in regular, non private/incognito windows.Réponse du développeur
mis en ligne : il y a 5 ansHello. The permission to work in private windows is required for the add-on to work in private browsing mode also known as incognito. You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section. -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 15896184 de Firefox, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16246520 de Firefox, il y a 5 ansJuly 2021: Yeah, it just stops letting me log in completely.
Barely works.
edit: More information in the litany of other complaints:
- Logs out frequently
- Speeds are super slow and unable to reset or connect to another server in this app.
- Often freezes and at a load, requires full close of all browsers to fix it
- "Failed to connect. Try again later." error for no discernible reason
- unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
- Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.Réponse du développeur
mis en ligne : il y a 5 ansHello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I - Noté 2 sur 5par Limbiotic, il y a 5 ansThis is really, really slow. Works fine with Chrome, but somehow the Firefox extension takes forever to load pages.
Réponse du développeur
mis en ligne : il y a 5 ansHello. VPN connection speed is highly dependent on a number of factors and can be improved by altering a few settings. Hence, we’d highly advise you on contacting our customers’ support team, for them to provide you with assistance on its improvement. Our team is available 24/7 at support.nordvpn.com. -L.L. - Noté 4 sur 5par Tapan Jatakia, il y a 5 ans
- Noté 1 sur 5par araqiel, il y a 5 ans
- Noté 5 sur 5par ardiz, il y a 5 ans
- Noté 2 sur 5par Utilisateur ou utilisatrice 16239329 de Firefox, il y a 5 ansGreat idea, love the functionality but I've got the same problem as many others - it's logging me out each session. Fresh OS instalation / browser.
Entering credentials is annoying as modal dissapear, and form is not keepassxc friendly, so it's really for the ones using unique mail (+in gmail) and complex password
Please consider different way of providing credentials.
With both issues fixed (no log out, easier credentials entry) I would give 5 *Réponse du développeur
mis en ligne : il y a 5 ansHello. Please try re-installing the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -G.M.