Critiques pour Extension Surfshark VPN
Extension Surfshark VPN par Surfshark
1 156 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 16880937 de Firefox, il y a 3 ans
- Noté 2 sur 5par Utilisateur ou utilisatrice 17595398 de Firefox, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansHello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Noté 5 sur 5par Jeremy Huggins, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansHey there! While we are a not free service, our subscriptions are quite affordable! We also offer a 30-day money-back guarantee in case the VPN does not work for you. 🤗Réponse du développeur
mis en ligne : il y a 3 ansHey there, Michael! Thank you for your review! We're sorry to hear that you've encountered difficulties during the installation procedure. Could you reach out to our customer support via live chats or write us an email at support@surfshark.com? We'd be more than glad to have a look at your case!- Noté 5 sur 5par Utilisateur ou utilisatrice 14050594 de Firefox, il y a 3 ans
- Noté 4 sur 5par Manasvi, il y a 3 ans
- Noté 5 sur 5par Steve, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17579097 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17578299 de Firefox, il y a 3 ans
- Noté 5 sur 5par Stephen, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansHi there! Thanks you for your kind feedback, we love you too ;)
Keep on surfing securely!- Noté 5 sur 5par twocastle, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16928150 de Firefox, il y a 3 ansIn the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore
Réponse du développeur
mis en ligne : il y a 3 ansHello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com! - Noté 1 sur 5par Payam, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 17561108 de Firefox, il y a 3 ansA ton of the "1 star reviews" are people who don't understand that this is a PAID service. Just like NordVPN, and other competitors, it's not free. Don't just review bomb this because you can't read or look into something. Others are complaining about this VPN not blocking all connections from your PC. This app is just for the Browser, not your whole computer. For that kind or protection, use the Desktop App from Surfshark. This is a really well developed app. Login works (when you type in the correct login info). It's quick to connect, and easy to navigate just like the desktop app. I would recommend SurfShark if you are looking for a VPN Provider.
Réponse du développeur
mis en ligne : il y a 3 ansHey! Thank you so much for the review! We appreciate your lovely input. Happy surfing! 🏄 - Noté 3 sur 5par Utilisateur ou utilisatrice 17498803 de Firefox, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15292866 de Firefox, il y a 3 ans
- Noté 5 sur 5par Redfox, il y a 3 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 12702808 de Firefox, il y a 3 ans
- Noté 5 sur 5par Donny 3, il y a 3 ans
Réponse du développeur
mis en ligne : il y a 3 ansHey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!- Noté 5 sur 5par Ron Marks, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16365290 de Firefox, il y a 3 ansAfter installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.Réponse du développeur
mis en ligne : il y a 3 ansHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!