Surfshark VPN 확장 프로그램에 대한 리뷰
Surfshark VPN 확장 프로그램 제작자: Surfshark
리뷰 66개
- 5점 만점에 3점Firefox 사용자 19133945 님, 15일 전
- 突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.개발자 답글
한 달 전에 게시됨より安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - 5점 만점에 3점Firefox 사용자 17862153 님, 한 달 전
- 5점 만점에 3점Firefox 사용자 19011858 님, 2달 전
- 5점 만점에 3점Firefox 사용자 18982504 님, 3달 전Have no issues on Chrome and Firefox so far. However, I wanted to use (and pay for) Dedicated IP on Surfshark. But I was told that it was not available on the extension and there was no date when it will be. Seems a hotch-potch of things, no co-ordination.
개발자 답글
3달 전에 게시됨Hi there! Thanks for your feedback. Currently, the Dedicated IP feature isn't available on our browser extensions, but we understand the importance of having it there and will be looking into adding it in the future. For now, you can use the Surfshark app to access this feature. If you have any other questions or need assistance, feel free to reach out to our support team at support@surfshark.com. - 5점 만점에 3점Firefox 사용자 16034835 님, 4달 전
- 5점 만점에 3점Firefox 사용자 18900044 님, 4달 전
- 5점 만점에 3점Firefox 사용자 18541821 님, 5달 전
- 5점 만점에 3점Firefox 사용자 13350142 님, 5달 전
- 5점 만점에 3점Firefox 사용자 17608763 님, 8달 전
- 5점 만점에 3점Firefox 사용자 18209334 님, 10달 전
- 5점 만점에 3점Firefox 사용자 17379497 님, 일 년 전
- 5점 만점에 3점Robby Daniel 님, 일 년 전
- 5점 만점에 3점Firefox 사용자 18530953 님, 일 년 전
개발자 답글
일 년 전에 게시됨Salut Jeff, merci pour votre avis. Nous sommes désolés d'apprendre que vous ne pouvez pas utiliser Thunderbird avec Surfshark et nous serions ravis de vous aider à résoudre ce problème. Pourriez-vous nous contacter à support@surfshark.com ou via des chats en direct sur notre site Web ?- 5점 만점에 3점Firefox 사용자 18471099 님, 일 년 전
개발자 답글
일 년 전에 게시됨您好，感謝您的回饋。 得知您無法使用您的專用 IP，我們深表遺憾，我們很樂意為您調查此問題。
您可以透過 support@surfshark.com 或加入我們網站上的即時聊天聯絡我們的支援團隊嗎？개발자 답글
일 년 전에 게시됨Hi there Edd. Thanks for reaching out. To log in with your Google account on the Firefox extension, please ensure you have the latest version of the Surfshark extension installed. If you're still facing issues, our support team is ready to assist you further. Contact us at support@surfshark.com or via live chat for step-by-step guidance.- 5점 만점에 3점Firefox 사용자 18234242 님, 2년 전
- 5점 만점에 3점Firefox 사용자 18033214 님, 2년 전The extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
개발자 답글
2년 전에 게시됨Hi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website?