Vurdering for Surfshark VPN Extension
Surfshark VPN Extension av Surfshark
Vurdering av Firefox user 18447677
Vurdering: 2 av 5
av Firefox user 18447677, eit år sidanI downloaded SS for MS and Firefox when I set up this PC, and SS shows up when I look at my extensions. However, when I look in the SS security section of SS, it tells me to download both SS for MS and Firefox(FF). MS downloaded and install with no problems. When I try to download SS for FF I get a FF popup that tells me FF doesn't monitor SS or recommend it and there is no download button. It does offer a remove option. As RESULT, I am guessing SS for FF is already installed, but it I am confused with why SS is recommending/ saying I need to download either MS or FF when the set them up previously and why one downloaded and the other does not. What is the deal?
Svar frå utviklaren
posta eit år sidanHey there, sorry to hear about the confusing situation you've run into. We'd love to look further into it and help however possible, could you reach out at support@surfshark.com or via the live chats on our site?
1 123 vurderingar
Svar frå utviklaren
posta 7 minutt sidanThank you for the review, happy to hear you're enjoying Surfshark. If you ever need any help, reach out at support@surfshark.com or via the live chats on our site.- Vurdering: 5 av 5av Firefox user 19024805, 3 dagar sidan
- Vurdering: 3 av 5av Firefox user 19133945, 3 dagar sidan
- Vurdering: 5 av 5av Firefox user 19125746, 6 dagar sidan
- Vurdering: 5 av 5av Firefox user 18552847, 7 dagar sidan
- Vurdering: 1 av 5av Jason, 9 dagar sidanI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Svar frå utviklaren
posta 9 dagar sidanHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help. Svar frå utviklaren
posta 10 dagar sidanЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Vurdering: 1 av 5av Firefox user 19109869, 12 dagar sidanYou say it’s easy but there are too many hoops to jump through
Svar frå utviklaren
posta 12 dagar sidanHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Vurdering: 1 av 5av noname, 15 dagar sidan
- Vurdering: 5 av 5av Firefox user 12226866, 18 dagar sidan
- Vurdering: 5 av 5av Firefox user 18836119, 21 dagar sidan
- Vurdering: 5 av 5av Firefox user 19085098, 21 dagar sidan
- Vurdering: 5 av 5av WhiTeDeViL, 21 dagar sidan
- Vurdering: 3 av 5av MOMIZI, 22 dagar sidan突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Svar frå utviklaren
posta 21 dagar sidanより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Vurdering: 5 av 5av Firefox user 14522385, 25 dagar sidan
- Vurdering: 1 av 5av Firefox user 19072432, ein månad sidan
- Vurdering: 5 av 5av Firefox user 19069770, ein månad sidan
- Vurdering: 5 av 5av Firefox user 16806326, ein månad sidan
- Vurdering: 1 av 5av Igor, ein månad sidanЁбаный кусок нерабочего говна с регистрацией - разрабам гореть в аду!!!
Svar frå utviklaren
posta ein månad sidanПривет, жаль слышать о проблемах с регистрацией. Если у вас возникли какие-то конкретные проблемы, мы с радостью поможем их решить. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com. - Vurdering: 5 av 5av Robert, ein månad sidan
- Vurdering: 4 av 5av Firefox user 18500296, ein månad sidan