Vurdering for Surfshark VPN Extension
Surfshark VPN Extension av Surfshark
66 vurderingar
- Vurdering: 3 av 5av loz, 2 månader sidan
- Vurdering: 3 av 5av Firefox user 19133945, 2 månader sidan
- Vurdering: 3 av 5av MOMIZI, 3 månader sidan突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Svar frå utviklaren
posta 3 månader sidanより安定した解決策を見つけるお手伝いをさせていただきます。support@surfshark.com またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at support@surfshark.com or via live chat, and we'll look into this for you. - Vurdering: 3 av 5av Firefox user 17862153, 3 månader sidan
- Vurdering: 3 av 5av Firefox user 19011858, 4 månader sidan
- Vurdering: 3 av 5av Firefox user 18982504, 5 månader sidanHave no issues on Chrome and Firefox so far. However, I wanted to use (and pay for) Dedicated IP on Surfshark. But I was told that it was not available on the extension and there was no date when it will be. Seems a hotch-potch of things, no co-ordination.
Svar frå utviklaren
posta 5 månader sidanHi there! Thanks for your feedback. Currently, the Dedicated IP feature isn't available on our browser extensions, but we understand the importance of having it there and will be looking into adding it in the future. For now, you can use the Surfshark app to access this feature. If you have any other questions or need assistance, feel free to reach out to our support team at support@surfshark.com. - Vurdering: 3 av 5av Firefox user 16034835, 6 månader sidan
- Vurdering: 3 av 5av Marti, 6 månader sidan
- Vurdering: 3 av 5av Firefox user 18900044, 6 månader sidan
- Vurdering: 3 av 5av Firefox user 18541821, 7 månader sidan
- Vurdering: 3 av 5av Firefox user 13350142, 7 månader sidan
- Vurdering: 3 av 5av MMP, 8 månader sidanJust started using so I can't give an honest review until I use it more.
Svar frå utviklaren
posta 8 månader sidanHi there. No worries, take your time to explore Surfshark. If you have any questions or need assistance, feel free to reach out to us at support@surfshark.com or via live chat. - Vurdering: 3 av 5av Firefox user 17608763, 10 månader sidan
- Vurdering: 3 av 5av Firefox user 18209334, eit år sidan
- Vurdering: 3 av 5av Firefox user 17379497, eit år sidan
- Vurdering: 3 av 5av jpvTex, eit år sidan
- Vurdering: 3 av 5av Robby Daniel, eit år sidan
- Vurdering: 3 av 5av Firefox user 18530953, eit år sidan
Svar frå utviklaren
posta eit år sidanSalut Jeff, merci pour votre avis. Nous sommes désolés d'apprendre que vous ne pouvez pas utiliser Thunderbird avec Surfshark et nous serions ravis de vous aider à résoudre ce problème. Pourriez-vous nous contacter à support@surfshark.com ou via des chats en direct sur notre site Web ?- Vurdering: 3 av 5av Ron, eit år sidan
- Vurdering: 3 av 5av Firefox user 18471099, eit år sidan
Svar frå utviklaren
posta eit år sidan您好，感謝您的回饋。 得知您無法使用您的專用 IP，我們深表遺憾，我們很樂意為您調查此問題。
您可以透過 support@surfshark.com 或加入我們網站上的即時聊天聯絡我們的支援團隊嗎？- Vurdering: 3 av 5av edd, 2 år sidanI don't know how to login with my google account on Firefox extension.
Svar frå utviklaren
posta 2 år sidanHi there Edd. Thanks for reaching out. To log in with your Google account on the Firefox extension, please ensure you have the latest version of the Surfshark extension installed. If you're still facing issues, our support team is ready to assist you further. Contact us at support@surfshark.com or via live chat for step-by-step guidance. - Vurdering: 3 av 5av Firefox user 18234242, 2 år sidan
- Vurdering: 3 av 5av Firefox user 18033214, 2 år sidanThe extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
Svar frå utviklaren
posta 2 år sidanHi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website?