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Vurdering for Surfshark VPN Extension

Surfshark VPN Extension av Surfshark

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288 vurderingar
  • av Firefox user 12134506, eit år sidan
    Terrible have to log in 3 times to get to work?? Spent two more hours piece of crap to work On WIN 7 as advertised. Works fine on Android, but I use Windows for Banking etc.. Go someplace else that actually supports Win 7 since this one doesn't with extensions etc as advertised

    Svar frå utviklaren

    posta eit år sidan
    Hello, thank you for reaching out. We're sorry to hear you're experiencing issues with Surfshark. In this case, it could help to remove and add the extension again. However, for further assistance, reach out via support@surfshark.com or via the live chats on our site.
  • av Firefox user 14353167, eit år sidan
    Платное

    Svar frå utviklaren

    posta eit år sidan
    Здравствуйте, несмотря на то, что мы предлагаем 7-дневную бесплатную пробную версию, Surfshark является платной услугой, и по истечении срока действия пробной версии пользователи должны оплатить подписку. Для получения дополнительной информации по этому вопросу, пожалуйста, свяжитесь с нами по адресу support@surfshark.com.
  • av Firefox user 18442316, eit år sidan
  • av Firefox user 15176960, eit år sidan
    Это дерьмо не работает.

    Svar frå utviklaren

    posta eit år sidan
    Здравствуйте, спасибо за ваш отзыв. Мы сожалеем, что у вас возникли проблемы с Surfshark. Мы будем рады помочь вам в решении возникших проблем. Не могли бы вы связаться с нами по адресу support@surfshark.com или через чат на нашем сайте, чтобы мы могли помочь вам в дальнейшем?
  • av Firefox user 17239220, eit år sidan
    Не работает

    Svar frå utviklaren

    posta eit år sidan
    Здравствуйте, спасибо за обращение.v Мы уверены, что Surfshark может работать для вас, поэтому, пожалуйста, свяжитесь с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем сайте. Они смогут помочь вам в решении этой проблемы.
  • av Firefox user 13558368, eit år sidan
  • av Rami Ahmad, eit år sidan
  • av Firefox user 13259122, eit år sidan
    предыдущие негативные оценки говорят сами за себя

    Svar frå utviklaren

    posta eit år sidan
    Привет, спасибо за ваш обзор. Нам очень жаль слышать о вашем опыте использования Surfshark. Мы стремимся улучшить наш сервис и хотели бы напрямую решать любые конкретные проблемы, которые могут у вас возникнуть.

    Пожалуйста, обратитесь в нашу службу поддержки по адресу support@surfshark.com или через чат на веб-сайте. Мы с нетерпением ждем возможности помочь вам и улучшить ваш опыт работы с Surfshark.
  • av Firefox user 18469187, eit år sidan
    Dire. Doesn't work and am trying to get a refund from Surfshark.

    Svar frå utviklaren

    posta eit år sidan
    Hello there, we're sorry to hear you have experienced issues with our service. Regarding this, please reach out to our customer support team directly at support@surfshark.com or via live-chat on our website. They will address the refund request and see what can be done to resolve the issues you have encountered.
  • av Firefox user 16914445, eit år sidan
    ворует данные

    Svar frå utviklaren

    posta eit år sidan
    Здравствуйте. Surfshark придерживается строгой политики отсутствия логов, что означает, что мы никоим образом не отслеживаем ваше местонахождение или действия в Интернете. VPN-сервер хранит только данные, необходимые для поддержания VPN-соединения, и ничего не сохраняется после завершения работы. Для получения более подробной информации об этом мы рекомендуем прочитать эту статью: https://surfshark.com/features/no-logs.
  • av Владимир, eit år sidan
  • av Firefox user 18431290, eit år sidan
    It´s such a bad AddOn I can´t even tell...The Android app is ok but this one...It´s literally not possible to surf on Firefox with this add one. I would understand that there are some negative points regarding the performance of loading any sites but in this case almost no site is loading. It´s such a mess and I am pretty disapointed on this point.

    Svar frå utviklaren

    posta eit år sidan
    Hi there, thanks for the feedback on our extension. We're really sorry to hear that you've been facing issues with it and would love to help. We'd first suggest reinstalling the extension on your browser and trying a few different locations. Aside from that, our support team can provide additional steps, so be sure to reach out to them at support@surfshark.com or via the live chats on our site.
  • av Martyn, eit år sidan
    Been using this for a while. Pages and websites load more quickly and streams run smoothly when I turn it off. Sometimes I'll forget and wonder why a stream has frozen or why a page isn't loading. Then I remember, turn off Surfshark for the maximum 2 hours and everything works again. Windows 11 provides excellent anti virus protection and most if not all ISPs can get round VPNs. So spending money this software is a waste.

    Svar frå utviklaren

    posta eit år sidan
    Hi Martyn, thanks for your feedback. We're sorry to hear that you had problems with the performance of certain websites while using Surfshark. We would be happy to assist you with these issues.

    Could you get in touch with our customer support team at support@surfshark.com or via live chats on our website?
  • av Lorddevil, eit år sidan
  • av AndreMtl 123, eit år sidan
    have trouble activating..paying it was seamless but configuring it is Hell on Firefox or Linux..I may cancel my purchase

    Svar frå utviklaren

    posta eit år sidan
    Hi, thanks for your feedback. We're sorry to hear that you had difficulties setting up our Linux app and Firefox extension. We'd like to assist you with this issue, could you reach out to us at support@surfshark.com or by joining live chats on our site?
  • av Firefox user 18379596, eit år sidan
    terrible, no clue what to do.

    Svar frå utviklaren

    posta eit år sidan
    Hi there, we're sorry to hear that you're having issues using Surfshark. We'd love to help you sort things out, so reach out at support@surfshark.com or via live chats and we'll look into it and help you get started.
  • av Zlod, eit år sidan
    Can't log in in in cause login page on whitch you redirecting are blocked

    Svar frå utviklaren

    posta eit år sidan
    Hi, we're sorry to hear that you had issues with logging in and we'd be happy to investigate this issue for you.

    Could you contact us at support@surfshark.com or by joining live chats on our site?
  • av tom, 2 år sidan
  • av Flemming, 2 år sidan
    i cant login i reset my password and it keeps telling me the password or gmail are wrong i checked everything and its all right i don't know what to do ???

    Svar frå utviklaren

    posta 2 år sidan
    Hey Flemming, we're sorry to hear about the trouble you're experiencing with logging in. It sounds like you've already taken some steps to resolve the issue by resetting your password. To assist you further, could you please reach out to us at support@surfshark.com or via live chat?
  • av foflue, 2 år sidan
    i cant login i reset my password and it keeps telling me the password or gmail are wrong i checked everything and its all right i don't know what to do

    Svar frå utviklaren

    posta 2 år sidan
    Hi there, we're sorry to hear about the trouble you're experiencing with logging in. It sounds like you've already taken some steps to resolve this by resetting your password. To assist you further, could you please reach out to our support team at support@surfshark.com or via live chat? They'll be able to help you troubleshoot this issue more effectively.
  • av Firefox user 18333386, 2 år sidan
  • av Firefox user 16491044, 2 år sidan
    Won't allow login. Updated pwd, still won't allow login. Total garbage.

    Svar frå utviklaren

    posta 2 år sidan
    Hi, thanks for your feedback. We're sorry to hear that you had login issues while using Surfshark and we'd be glad to help you regain access.

    Could you contact us at support@surfshark.com or via live chat on our website?
  • av Nelan, 2 år sidan
  • av Firefox user 12269647, 2 år sidan
    Does not work!

    Svar frå utviklaren

    posta 2 år sidan
    Hi, thanks for your review. We'd be happy to help you with any issues you had with Surfshark, could you contact us at support@surfshark.com or via live chat on our website?
  • av Firefox user 14902835, 2 år sidan
    My computer currently shows lack of application memory with Surfshark showing 59G of use

    Svar frå utviklaren

    posta 2 år sidan
    Hi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at support@surfshark.com or via live chat on our site?