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Vurdering for Surfshark VPN Extension

Surfshark VPN Extension av Surfshark

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293 vurderingar
  • av bugazz, 2 år sidan
    Not working after latest firefox update. just cant connect to any of server

    Svar frå utviklaren

    posta 2 år sidan
    Hey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly?
  • av Firefox user 17935028, 2 år sidan
    so far it is a complete ripe off, windows install does not work at all!

    Svar frå utviklaren

    posta 2 år sidan
    Hey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you!
  • av ArtsyLinda, 2 år sidan
    It is just not working at all now. Was super slow before.

    Svar frå utviklaren

    posta 2 år sidan
    Hey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!
  • av adasfasf, 2 år sidan
  • av Firefox user 17910097, 3 år sidan
  • av Firefox user 17125552, 3 år sidan
    After about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
    This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.

    Svar frå utviklaren

    posta 3 år sidan
    Hey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally!
  • av Iaroslav Stanko, 3 år sidan
    Взали дениги за два года, но перестало всё работать !!!

    Svar frå utviklaren

    posta 3 år sidan
    Здравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам!
  • av RastaKen, 3 år sidan
    the "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
    I think there is a bug in firefox extensions

    Svar frå utviklaren

    posta 3 år sidan
    Hey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out!
  • av Firefox user 17870811, 3 år sidan
    it simply doesn't work, can't log in

    Svar frå utviklaren

    posta 3 år sidan
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • av Firefox user 17835142, 3 år sidan
    NOT WORKING, CANT LOG IN

    Svar frå utviklaren

    posta 3 år sidan
    Hey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!
  • av Firefox user 17862433, 3 år sidan
    It cannot work in Firefox for log in.

    Svar frå utviklaren

    posta 3 år sidan
    Thanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!
  • av Firefox user 17863649, 3 år sidan
  • av Firefox user 17857995, 3 år sidan
  • av Firefox user 17859016, 3 år sidan
    Does not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.

    Svar frå utviklaren

    posta 3 år sidan
    Hello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue.
  • av Firefox user 17858331, 3 år sidan
    extension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)

    Svar frå utviklaren

    posta 3 år sidan
    Hey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail.
  • av zilti, 3 år sidan
    It is impossible to log in. That aside, the addon just sucks compared to just using the wireguard config files from Surfshark (that they hide quite well).

    Svar frå utviklaren

    posta 3 år sidan
    Thanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to support@surfshark.com, where our customer support team will definitely help you out with this.
  • av Felix, 3 år sidan
    not working and not 3.19 show in the website

    Svar frå utviklaren

    posta 3 år sidan
    Hello there, thanks for the honest feedback. Could you drop a letter to our Customer support team at support@surfshakr.com ,as I am sure they would fix the issue?
  • av MsMeggo, 3 år sidan
    Its just a garbage VPN. I spend more time touble shooting its connection than actually doing what I want a VPN for.

    Svar frå utviklaren

    posta 3 år sidan
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • av Firefox user 15436777, 3 år sidan
    I cannot wait for my surfshark subscription to end. This "service" has been the worst.

    Svar frå utviklaren

    posta 3 år sidan
    Hello. Let us apologize for the issues you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you!
  • av Firefox user 17820161, 3 år sidan
  • av Firefox user 14636806, 3 år sidan
  • av Firefox user 17803340, 3 år sidan
    keep asking to re-login. is there a problem with the firefox?

    Svar frå utviklaren

    posta 3 år sidan
    Hey there! It would be great if you could reach out to our friendly customer support team via live chats or write us an email at support@surfshark.com so we could investigate this further!
  • av Firefox user 17169000, 3 år sidan
    The connection is always dropping + dns is leaking, it's extremely risking my privacy if the quality of service I'm paying for is so bad. I hope you'll pay more attention to the extensions on firefox.

    Svar frå utviklaren

    posta 3 år sidan
    Hello! We're sorry to hear that you're having to deal with such poor performance. Could you reach out to us via live chats or write us an email at support@surfshark.com so we could resolve the issues you're experiencing?
  • av Firefox user 17790593, 3 år sidan
  • av NoName87, 3 år sidan
    It's just way too slow to be usable

    Svar frå utviklaren

    posta 3 år sidan
    Hey there! Thank you for your feedback! 🙏 We're so sorry to hear that you are encountering speed issues while using Surfshark VPN! Our customer support team would really love to help you out, so maybe you can contact them at support@surfshark.com? Hope to hear from you soon!