Análises de Extensão para a VPN Surfshark
Extensão para a VPN Surfshark por Surfshark
294 análises
- Avaliado em 1 de 5por Usuário 14201137 do Firefox, há 4 anos
- Avaliado em 1 de 5por Usuário 17061356 do Firefox, há 4 anos
Resposta do desenvolvedor
publicado há 4 anosHello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!- Avaliado em 1 de 5por IvarEngineDriver, há 4 anos
Resposta do desenvolvedor
publicado há 4 anosHello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈- Avaliado em 1 de 5por Usuário 12726996 do Firefox, há 4 anosSurfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.
Resposta do desenvolvedor
publicado há 4 anosHello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈 - Avaliado em 1 de 5por grashooper, há 4 anos
Resposta do desenvolvedor
publicado há 4 anosHi there! We indeed have a 7-day trial on Play/Apple Store which you can use, however, Surfshark is a paid VPN and you would need a subscription afterwards. If you have any questions or issues, feel free to contact us at support@surfshark.com too!- Avaliado em 1 de 5por Usuário 17007561 do Firefox, há 4 anos
- Avaliado em 1 de 5por Usuário 16976804 do Firefox, há 4 anosThought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
"Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
I reached out to their "Support Team" and got a bot reply.
I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.Resposta do desenvolvedor
publicado há 4 anosHi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks! - Avaliado em 1 de 5por Amir Hosssein 2030, há 4 anos
Resposta do desenvolvedor
publicado há 4 anosHi there, thank you for your review! While you do have to pay to use Surfshark, we provide many benefits that free VPNs may not have, including not collecting any logs or data, using the VPN on unlimited devices and more!- Avaliado em 1 de 5por Usuário 13460702 do Firefox, há 4 anos
Resposta do desenvolvedor
publicado há 4 anosHello there, Ruben! I am sorry to see you feel this way about Surfshark. :( Could you elaborate on what issues did you encounter? If you could write to support@surfshark.com, our friendly support team would be more than happy to help you!Resposta do desenvolvedor
publicado há 4 anosHi there! I'm sorry to hear that you find our service unuseful because you have to create an account, however, Surfshark VPN is a paid VPN service and you need an account both to purchase a subscription plan and use our service. You can sign up here: https://order.surfshark.com/Resposta do desenvolvedor
publicado há 4 anosHi there! I'm sorry to hear you're experiencing this issue, but our customer support can definitely help you resolve it ASAP, so feel free to contact them via Live Chat or at support@surfshark.com!- Avaliado em 1 de 5por Usuário 16926321 do Firefox, há 4 anos
- Avaliado em 1 de 5por Usuário 14206874 do Firefox, há 4 anosDisconnects after each url entry. Pointless.
EDIT:
This addon doesn’t play well with uBlock Origin or PureVPN (even if not active). Disabling the addons seems to work. I would hope that the devs take a look at this as uBlock is an important part of web browsing security for many.Resposta do desenvolvedor
publicado há 4 anosHey there! I'm sorry to hear you're experiencing this issue but I'm certain our customer support team would be able to help you get a stable connection quickly! Don't hesitate to contact them via Live Chat or at support@surfshark.com anytime!