Análises para NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
2558 análises
Resposta do programador
publicado a há 4 anosHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo- Avaliado em 1 de 5por YYYOOOWOWOWOWO , há 4 anos
Resposta do programador
publicado a há 4 anosHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S.- Avaliado em 1 de 5por Utilizador do Firefox 16963958 , há 4 anosTotally unreliable. Stops working frequently. Restarting doesn't fix it.
Resposta do programador
publicado a há 4 anosHello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. Resposta do programador
publicado a há 4 anosHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- Avaliado em 1 de 5por Utilizador do Firefox 16958380 , há 4 anosAfter reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.Resposta do programador
publicado a há 4 anosHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - Avaliado em 3 de 5por Utilizador do Firefox 16958285 , há 4 anosIt generally does its job but every few weeks it stops working and needs reinstallation
Resposta do programador
publicado a há 4 anosHello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea - Here we go again with the problems. It tells me to log in. I log in and it gives me the message that I have successfully logged in, but then it still tells me to log in. I have uninstalled and reinstalled it multiple times (which is something that I should not need to continuously do), and tried logging in multiple times after each reinstall. What is the problem here NORD???????
This seriously makes me question the security and reliability of your VPN that I subscribe to.
------------------------------------------
Old Problem - Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.
----------------------------------------------Resposta do programador
publicado a há 4 anosHello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V. Resposta do programador
publicado a há 4 anosHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.- DO NOT TRUST THIS ADD ON!
You just can't trust this add on. The icon shows you're connected but it randomly disconnects in the background so you think you're going through the VPN but you aren't. This is even worse than it just not working. Tried uninstalling and reinstalling but it still doesn't connect.Resposta do programador
publicado a há 4 anosHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Avaliado em 1 de 5por Utilizador do Firefox 16954669 , há 4 anosJust not WORKING, the connection is so slow and can freeze for 10 seconds.. (the plugin worked well on chrome btw), my VPN is not usable currently and I will be forced to cancel my subscription if this problem is not fixed.
Resposta do programador
publicado a há 4 anosHello. Please try reinstalling the extension or check if the issue persists on a fresh browser installation. If the issue is still there after that, please contact our support team via live chat at https://support.nordvpn.com/ for further help. -R.L. - Avaliado em 1 de 5por Utilizador do Firefox 16952517 , há 4 anosHas gotten really flakey for about the last year w/ Firefox on Win10. Android version has some issues too hanging but its a lot better than the windows version. Nord's customer support solution is to use their whole computer VPN and not the FF plugin. I can't do that. Not very fast either.
Resposta do programador
publicado a há 4 anosHello! Please make sure to contact us via Twitter DMs @NordVPN chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Avaliado em 5 de 5por Utilizador do Firefox 12239560 , há 4 anos
Resposta do programador
publicado a há 4 anosHello. If you're facing trouble with our extension, please try reinstalling it. If the issue persists, contact us directly via support.nordvpn.com - A.V.- Avaliado em 5 de 5por Utilizador do Firefox 13564974 , há 4 anos
- Avaliado em 5 de 5por Utilizador do Firefox 13403694 , há 4 anos
- Avaliado em 5 de 5por Richard Hovey , há 4 anos
- Your add on does not work. I log in, and it confirms I logged in. No access to the add-on. I've tried re-downloading and it doesn't work. Your app is broken. I paid you 300 dollars for the year. FIX IT! I will not be buying your vpn in the future. It's been almost a month
Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about the trouble. Please try reinstalling/updating your browser. If the issue persist, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about your experience while using our browser extension. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out and get the issue fixed in no time! Our team is available 24/7. -A.S.Resposta do programador
publicado a há 4 anosHello. We're sorry to hear about the trouble! Please try reinstalling our extension. If the issue persists, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M.