Análises para Surfshark VPN - Extension — fast & private
Surfshark VPN - Extension — fast & private por Surfshark
Resposta por Surfshark
Resposta do programador
publicado a há 2 mesesHi, thank you for sharing your feedback. We're sorry to hear Surfshark feels poorly optimized for you. We would like to take a closer look at what could be causing the performance issues on your device and see what we can do to help. Please get in touch with us by joining live-chat on our website or at support@surfshark.com.
1228 análises
Resposta do programador
publicado a há 11 horasHi, thanks for the suggestion. We appreciate your feedback and will pass your request to our team for consideration.- Avaliado em 5 de 5por Utilizador do Firefox 20044216 , há 9 diasTHIS IS GREATEST VPN. SurfShark has been an absolute life saver for over four years. Not because I had a great recovery from a terrible experience, but instead - I have never had a terrible experience.
- The Surfshark VPN extension in Firefox does not work on several Cloudflare web pages even on Surfshark's website, others get stuck in a loop and eventually you have to quit Surfshark (pause) to enter the website. And I have put these pages in bypass but it does not work.
I have added the Surfshark extension in Edge there it works although it may take 10-15 seconds.Resposta do programador
publicado a há 9 diasHi there, thank you for getting in touch. If you're having problems accessing some websites after connecting to the VPN, switching to a different server location in the Surfshark app can help. In case the issue persists, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat - Avaliado em 2 de 5por Utilizador do Firefox 16470895 , há 11 diasThe extension keeps getting worst at each update. First, you can no longer "star" a VPN server to keep the ones you use most often at the top. Now, instead of putting the VPN front and center, they put the "ad blocking" screen at the forefront, relegating the VPN menu to a narrower area to the right. Why would I want an VPN extension where the VPN is 2nd class citizen, and ad blocking is 1st class? This is horrible.
Resposta do programador
publicado a há 10 diasHey, thank you for sharing your thoughts. We would like to hear more about your experience to help us improve our upcoming updates. Please contact us at miles@surfshark.com so we can relay your suggestions to our team and take a closer look at the situation. - Avaliado em 1 de 5por Badders , há 14 dias
- Avaliado em 5 de 5por Utilizador do Firefox 14635941 , há 14 dias
- Avaliado em 1 de 5por ViperJ , há 16 diasThe 5.0.0 UI/UX has substantially regressed and buries the most useful features behind unnecessary menus and clicks.
Highly recommend installing the previous version instead of the new one.Resposta do programador
publicado a há 15 diasHey, we appreciate your feedback and we're sorry to hear the recent usability changes have made the app less convenient for you. We’d really like to hear more about your experience as this helps us improve future updates. Please contact us at miles@surfshark.com so we can pass your suggestions to the team and take a closer look. - Avaliado em 3 de 5por Utilizador do Firefox 20025811 , há 19 diasUnfortunately, as people said, the optimization is horrible. I've had no issues with it for a while, but then suddenly some websites are *extremely* slow (some even unusable, i.e, no ui elements register a response) using it, and firefox constantly tells me to disable surfshark to fix the issue.
Resposta do programador
publicado a há 18 diasHi, we're sorry to hear the extension suddenly started causing very slow websites and issues in Firefox. We would like to investigate what changed and what could be causing this behavior on your setup. Please contact us directly at support@surfshark.com or via live chat on our website so we can take a closer look. - Avaliado em 5 de 5por Jonathan , há 20 dias
- Avaliado em 5 de 5por Grey Jedi Beccara , há 20 dias
Resposta do programador
publicado a há um mêsЗдравствуйте, спасибо за отзыв. Мы хотели бы подробнее разобраться в ситуации и помочь решить эту проблему. Пожалуйста, обратитесь в нашу службу поддержки по адресу support@surfshark.com или через онлайн-чат по ссылке: https://support.surfshark.com/hc/en-us#open-chat- Avaliado em 4 de 5por Sir_Jimmothy , há um mês
- Avaliado em 5 de 5por Utilizador do Firefox 12979152 , há 2 mesesWorks , excellent for my needs, would recommend
Resposta do programador
publicado a há 2 mesesHi, thank you for sharing your feedback. We're sorry to hear Surfshark feels poorly optimized for you. We would like to take a closer look at what could be causing the performance issues on your device and see what we can do to help. Please get in touch with us by joining live-chat on our website or at support@surfshark.com.- Avaliado em 5 de 5por Utilizador do Firefox 18178007 , há 2 meses
- Avaliado em 5 de 5por Sagittarius , há 2 mesesGreat and useful extension with good customization (sites filtration to apply). It works exactly as expected.
Resposta do programador
publicado a há 2 mesesHalo, kami mohon maaf mendengar tentang kekecewaan Anda. Surfshark adalah layanan berbayar, jadi Anda perlu berlangganan untuk menggunakannya. Namun demikian, Anda dapat mendaftar untuk uji coba gratis dengan mengikuti langkah-langkah dari panduan ini:
http://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial
Selain itu, kami memberikan jaminan uang kembali 30 hari untuk tujuan pengujian, jika Anda mendaftar langsung melalui situs web kami: surfshark.com/pricing- Avaliado em 5 de 5por insulaser , há 2 meses
- Avaliado em 1 de 5por Utilizador do Firefox 13611738 , há 2 meses
- Avaliado em 4 de 5por Utilizador do Firefox 18361484 , há 2 meses
- Avaliado em 5 de 5por Kai , há 2 meses