Thank you for sharing your feedback. We're sorry to hear that Momentum didn't meet your expectations.

To address some of your concerns:

- Free vs. Premium Features:

The decision to keep some features for the Plus version of Momentum was made to ensure the long-term feasibility of the free version. We always want the free version of Momentum to be around, and this is intended to ensure it stays here.

Support from optional Momentum Plus upgrades enables us to fulfill our mission of helping people achieve their goals faster and more consistently. We can assure you that the standard version of Momentum is (and will always be) free for everyone. 😊

While Momentum Plus offers additional features for users seeking advanced customization, the free version still provides tools like a daily focus, to-dos, and inspiring backgrounds that help with people's productivity.

- Search Engine Settings: The Search engine provider can actually be changed (except for Chrome). Check out this help article to know how to make this update — https://get.momentumdash.help/hc/en-us/articles/360012198974-Search

- Customization: We understand your desire for more flexibility and will continue working to improve this experience for all users.

We appreciate your candid review—it helps us grow and better serve our community. If you have additional suggestions, feel free to reach out to us directly at help@momentumdash.com. Thank you for giving Momentum a try, and we hope you'll check back in the future as we continue to enhance the Dashboard.

Hey, there!

Thanks for taking the time to leave a review.

You can use Momentum without entering your email/name or creating an account.

While we highly encourage creating an account, we allow immediate access for users without any signup.

After installing Momentum, just click on the 'Stay logged out' button that appears on the "What's your email?" page.

Few things to keep in mind about having a Momentum account:
- Your account syncs your Momentum data so you can log in from other computers to see all of your Momentum data (Focus, Todos, Links, etc.).

- Your account automatically backs up your Momentum data so you won't lose any data if your computer runs into any problems.

- Your account will sync between multiple browsers and devices (e.g. your work/home computers and Google Chrome/Firefox/Microsoft Edge).

If you have more questions, please feel free to send them our way by emailing us at help@momentumdash.com.

Hey, there!

We sincerely apologize for the issues you've encountered and the lack of timely support. Your experience does not align with the level of service we strive to provide, and for that, we are truly sorry.

We'd love to assist you in resolving the issues you're facing. Kindly share the details by emailing us at help@momentumdash.com, and someone from our Customer support team will be able to assist.

Hi Allan,

Thanks for bringing this behavior to our attention.

I have tried on my end to recreate this but haven't had any luck—my searches are completing as expected. It'd be greatly appreciated if you could help us troubleshoot this further.

When you have a moment, please contact us at help@momentumdash.com. In your message, include the version of Firefox you're using, when this started happening, how often it occurs, and any more details or patterns you've noticed.

Thanks again for getting in touch, Allan. We look forward to hearing bak from you.

Cheers,

Ben

Sorry for your inconvenience. I feel for you and as a Firefox user, I understand your issue. Thanks for raising this and we will look into adding this feature if possible.

Thanks, Sayam, @ Momentum Dashboard