NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者： NordVPN
2,576 条评价
- 评分 1 / 5来自 NiclasWithC， 1 年前Super Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
开发者回应
发布于 1 年前Hello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I 开发者回应
发布于 1 年前Hello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I- 评分 5 / 5来自 Firefox 用户 18163856， 1 年前
- 评分 2 / 5来自 Oscarous64， 1 年前Every time I open Firefox and start to type it clears the search bar after 1 second which is beyond annoying. It might seem like a minor problem, but it gets infuriating when you type your search quickly and hit enter only to find out it messed up your search.
And more than that, I noticed it slows down Firefox substantially, sometimes it takes up to 10 seconds just to load in an ordinary website. The VPN and it's functions work perfectly fine so I think it's just a problem with the extension itself.开发者回应
发布于 1 年前Hello, we apologize for the inconvenience you are experiencing. Could you please try reinstalling the NordVPN extension completely? If the issue persists, reach out to our support team at nordvpn.com/contact-us/. They are available 24/7 to assist you! -E.G. 开发者回应
发布于 1 年前Hello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.开发者回应
发布于 1 年前Hello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M.开发者回应
发布于 1 年前Hello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I- 评分 5 / 5来自 Endemanset， 1 年前
- 评分 5 / 5来自 Sajith John Sam， 1 年前Unarguably, the best VPN I have used so far. They are among the few who does keep the promise!
开发者回应
发布于 1 年前Thank you for your kind words! We're delighted to hear that NordVPN lives up to your expectations. -D.I - 评分 1 / 5来自 Firefox 用户 13481613， 1 年前
- 评分 5 / 5来自 Firefox 用户 17996284， 1 年前Awesome extension. Fast stable speeds and easy to use. Very happy
开发者回应
发布于 1 年前Hello! Please note that we offer a 30 day money back guarantee for your first purchase so you may test our service risk free. If you had any questions or inquiries our team is always happy to help at https://nordvpn.com/contact-us -Neo- 评分 4 / 5来自 Firefox 用户 18383472， 1 年前it was very helpful to have a brower plugin and i didn't knew it existed. Download was around 1M/s, suitable for my tasks. Not as fast as with the App, but ok. i'm using NordVPN on Desktop and Mobile since 3 years and never regret. Thanks to the team
开发者回应
发布于 1 年前Thank you for spreading a good word! We appreciate your trust and confidence in our service. -Neo 开发者回应
发布于 1 年前Hey, we're glad to hear you find our VPN service useful! Thank you for the sweet words! -N.L.- The developers keep saying that they are working on a fix for the latest update. Stop saying that! Just revert the update! All of it! You can work on a fix on your development branches, but revert the released update immediately! You're not working on a fix "as fast as possible" if you aren't reverting the update that broke this add-on.
开发者回应
发布于 1 年前Hello. Our tech team have released a fix for the issue. Please try updating or reinstalling the browser extension and check if the issue persists. -D.I - 评分 1 / 5来自 DownTheDrain， 1 年前Truly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.开发者回应
发布于 1 年前Hello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Like everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.开发者回应
发布于 1 年前Hello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Ho creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
开发者回应
发布于 1 年前Ciao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L.