Private Internet Access 的评价
Private Internet Access 作者: PrivateInternetAccess
355 条评价
- 评分 3 / 5来自 HaL4119,6 年前
- 评分 5 / 5来自 Firefox 用户 14318842,6 年前That it is the right smoke screen against hackers in my cryptocurrency world activities.
- 评分 1 / 5来自 Firefox 用户 14311631,6 年前I got a year of PIA earlier this year but had to get a different one because the desktop app does not log on. I hoped that this might work but it didn't either. PIA was recommended to me by others so I suppose it works for some but it has never worked for me.
开发者回应
发布于 6 年前Hello 902473,
We are here to help you stay protected while PIA sorry to hear you were having that experience. Please contact us anytime at: helpdesk@privateinternetaccess.com using Attn: SMR in the subject. We look forward to hearing back from you!
- CS Team - 评分 5 / 5来自 Firefox 用户 14308265,6 年前
- 评分 5 / 5来自 fantom,6 年前
- 评分 5 / 5来自 HandyPAF,6 年前
- 评分 3 / 5来自 Firefox 用户 13467805,6 年前Good, but keeps forgetting my password every few days and I can't access twitter with the proxy on, for some reason. I prefer the Linux client.
开发者回应
发布于 6 年前Hello 0ad8c2,
We're here to help you stay connected when using PIA with Firefox. In our latest update 1.2.0 we have "Fixed a bug where credentials were being cleared when the popup was closed in a Private Window". If still having any issues with staying logged in we would be happy to help you out. Please contact us at: helpdesk@privateinternetaccess.com using Attn: SMR in the subject.
- CS Team - 评分 4 / 5来自 Firefox 用户 14223268,6 年前
- 评分 5 / 5来自 Firefox 用户 14207107,6 年前
- 评分 5 / 5来自 ESMP,6 年前Worked great before... now I keep getting this error even though I never changed my password or anything...
"Authentication error
If you recently changed your password on the Private Internet Access website then re-authenticating with the extension might fix this error."
EDIT: Gave back the five stars because it is now working as it should. I still don't really know what caused it but so far I can navigate with no errors.开发者回应
发布于 6 年前Hi ESMP,
Sorry to hear you were getting an authentication error. Please use our website to test the login. Should the authentication messages continue please contact us at: helpdesk@privateinternetaccess.com so we can help you out further. Use Attn: SNR in the subject.
- CS Team - 评分 5 / 5来自 Crisdavid,6 年前A few issues connecting to sites such as waiting for TLS handshake to be done while under the VPN, servers sometimes will say the latency is at 0 or 100ms but if I go back and forth it will update with the correct server latency. All in all I'm very happy that Firefox has a extension!
- 评分 5 / 5来自 Firefox 用户 14161970,6 年前Super easy to use and connects very quickly and reliably. Credentials persist perfectly now. I have noticed occurrences where logging into certain systems is thrown off by the constant new locations but that's exactly how VPNs function and entirely the point to their use. People having issues logging into certain websites that use IP to identify you should expect their systems to be concerned with the constant changing IPs. I have found ways to reduce the confusion by picking a node for certain types of activities like banking and online shopping and connecting to them every time so the IP stays consistent.
- 评分 3 / 5来自 Firefox 用户 14146803,6 年前
- 评分 1 / 5来自 dez0,6 年前Cannot be used because I'm on Firefox Legacy.
Why then, was I allowed to download, install it, and waste my time?
If you choose not to make it compatible with Firefox Legacy, then flag it as such in the Add-ons market so people don't waste their time.开发者回应
发布于 6 年前Hello dez0,
Using PIA with an up to date version of your browser will help keep you secure. Firefox offers a suite of security features that any internet user will appreciate Please open a support ticket with us at: https://www.privateinternetaccess.com/helpdesk/new-ticket so we we can provide you with a viable solution when using our service.
-CS Team - 评分 3 / 5来自 Firefox 用户 14134599,6 年前Nice to see the extension come to firefox. However, login data fails to persist between browser restarts where "privacy.clearOnShutdown.history=true". Unlike chrome version -- this necessitates re-entering username & password on every restart.
开发者回应
发布于 6 年前Using the latest version of FireFox with PIA you shouldn't see any issues staying logged into our VPN. If you continue to experience issues, please open a ticket with us at: https://www.privateinternetaccess.com/helpdesk/new-ticket and we'll be happy to help you with staying logged into our FireFox browser extension. - 评分 1 / 5来自 Firefox 用户 5755878,6 年前I am not happy as this VPN service has affected my online banking access. I have received a notice form Microsoft Security to warn about unknown activity. I am still trying to access other issues that have been created by this specific VPN service. If their tech people in the next few days fail to sort out my issues I will cancel and demand a refund. They were rated high by PC Mag and while I read some negative comments about their service I went ahead with it due to the PC Mag rating. I should have paid attention to the negative comments which I might add also included comments about poor tech service. Additionally unlike other VPN services I have tried because they offered a free trial this one does not (Big mistake in my opinion on my part) Also now I have downloaded their system unlike other VPN services they do not provide a webpage logon to which I can go to find out possible solutions to my problems and as well how to temporarily log off their system, and in my view why? I also changed the settings on Google Chrome to both allow their system and to allow my speakers to work (another problem) and very apparently their Google Chrome extension is bogus as it did not change the problems
开发者回应
发布于 6 年前Hello Bobfirefox,
We'd be more than happy to help you with the sites you access, security alerts you are seeing and other issues you may experience. Please contact us by opening a ticket so we can help you further: https://www.privateinternetaccess.com/helpdesk/new-ticket . Please use: ATTN: SMR in the subject.
- CS Team - 评分 1 / 5来自 Firefox 用户 10413421,6 年前Firefox Add-on not working (Firefox 60.0.2 in Ubuntu 18.04).
You can enter your username, but field for password does not respond.开发者回应
发布于 6 年前Hello, this is actually a known bug in Firefox on Ubuntu 18.04 for all extensions with a password field. Unfortunately, this is not something we can fix on our side since it a bug at the OS level. All we can do is wait until the fix is made on Ubuntu's side. - 评分 5 / 5来自 Firefox 用户 12560413,6 年前
- 评分 2 / 5来自 Firefox 用户 14098907,6 年前This add-on continues to disappear from my taskbar making it impossible to switch locations. It doesn't help either that the PC app doesn't open once you download it
开发者回应
发布于 6 年前Hello, we'd like to remedy this issue as quick as possible. Could you send us a copy of the debug log found in the extension, under "Extension Settings", then the "Extension" section, then click on "View Debug Log" and finally click on "Copy Debug Log."
Please email this information to support@privateinternetaccess.com with the Firefox Version and the Extension Version.
Thank you. - 评分 2 / 5来自 Firefox 用户 14090906,6 年前My issue is that when using the web extension, email is stamped as four hours later than real time. Eg, when it is 6pm on the east coast of the US (my present location) gmail and yahoo mail are timestamped 10pm. My system setting is correct, my gmail timezone is correct, and I am connecting to servers in my time zone (New York, Toronto, Atlanta) yet the problem persists. This is not the case when I use the desktop client. I've stopped using the browser add-on as a result.
开发者回应
发布于 6 年前Hello, this is actually due to the "Disable Fingerprinting" setting in the extension which turns on a Firefox setting for increased tracking protection. This Firefox setting essentially sets any publicly available data (window size, user's timezone data, Firefox version, etc) to something very general. This keeps the user from being uniquely identified by Ad and Tracking companies because, the user essentially looks like a generic user rather than a unique user. Installing the extension turns on this Firefox setting by default but can be turned off by clicking on the "Extension Settings" icon, then "Tracking" and finally the "Disable Fingerprinting" checkbox. Then restart the Firefox browser and the timestamp should now be local rather than set to UTC time.
If this fixes your issue, please consider re-evaluating this review and setting a better rating. - 评分 5 / 5来自 Firefox 用户 14075794,6 年前