Update July 13, 2020:
It's working again like before ☺👍

Update December 11, 2019:
Since the latest Firefox update, this addon doesn't work any longer for me. I don't like to give it 1 star rating but I tried troubleshooting myself. I gave it access to private browsing, reinstalled and also tried on a new Firefox profile. It simply won't work.

I like that it has a kill switch and offers many regions, including some handy privacy protection features. Along with Firefox's container tabs, it's a solid tool against trackers. It's not free from bugs but I notice that simply uninstalling the extension, restarting Firefox and reinstalling it fixed all my problems I've had with it so far. My last problem was missing regions but a reinstallation fixed it.

I have been using PIA, pretty much since inception, which I learned about from the great Anons on 4 chan. Banking, shopping etc. are no longer a paranoia inducing experience. No sweat, no stress, just easy to setup and utilize. The web is not a scary place thanks to Private Internet Access!

My router firewall was somehow blocking the extension from finding and connecting even though Firefox itself was working fine with router firewall active. I disabled router firewall and PIA extension connected fine. I then closed Firefox and activated router firewall. After that the Firefox and PIA worked perfectly except PIA won't allow changing location unless I repeat the process of disabling-enabling router firewall. If I use the PIA Windows application this issue is not present.
Edit: The issue also occurs with Google's Chrome browser.

So far, so good. I will update my review if I run into major issues. I think people experiencing issues in private browser windows do not have the option for it enabled on the extension. I am running the extension, and the desktop app at the same time. I have also tried it with the desktop PIA app turned off, and have found no difference.

Web Developer Google Marketing Global Partner

Satisfaction Beyond Description...

Superb app. I love it!