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Proton VPN: Fast & Secure 的评价

Proton VPN: Fast & Secure 作者： Proton, Proton Team

3.3 / 5 星
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BZ 的评价
来自 BZ，2 天前
Mostly works well on Windows 11, until your computer goes to sleep. After you wake it up, Firefox has no Internet connectivity until you close and reopen Firefox, or disable the Proton VPN extension.

Developer response:
"Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at [support form URL] with more details so we can investigate the behavior further."

My response to developer:
I filed a support request with details last week and haven't heard anything. I'm disappointed to see a response to my review here before getting a response from support. But since I'm getting a response here:

Windows 11 23H2 build 22631.4460
Firefox 132.0.2
Proton VPN 1.2.3
No error messages (unless I open up the Browser Console)
Other extensions in use include uBlock Origin and DuckDuckGo Privacy Essentials.

The problem immediately goes away when I disable Proton VPN after waking from sleep. I can quickly toggle the extension off and back on and Proton reconnects and everything works from that point.

开发者回应

发布于 2 天前
Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at https://protonvpn.com/support-form with more details so we can investigate the behavior further.
310 条评价
  • 来自 Firefox 用户 14720582，2 天前
    Beyaz-Kara liste olmasını beklerdim.

    开发者回应

    发布于 2 天前
    Would you mind clarifying your review further? We'd be more than happy to help with anything, but we need to have a clear understanding first. Please contact us at https://protonvpn.com/support-form if you have any specific questions, concerns, or requests regarding Proton VPN.
  • 来自 Firefox 用户 16066501，5 天前
  • 来自 Luiz，5 天前
  • 来自 Arnold Youth，6 天前
    I like Proton's products, but if you're using this one, just use the desktop app. I don't know what it is, but it makes the browser slow. The desktop app is fine though, so maybe I have an incompatibility issue or something. I use LibreWolf for my browser.

    开发者回应

    发布于 6 天前
    Sorry to hear that. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. You could try some of the tips at https://protonvpn.com/support/increase-vpn-speeds to improve your connection speeds. If there are no improvements, contact us at https://protonvpn.com/support-form so we can assist you further.
  • 来自 Firefox 用户 14779222，7 天前
  • 来自 sjmur，7 天前
    Proton is one VPN I can rely on when others just don't work. I use this add-on to ensure my personal browser is not being tracked by my own employers network. It's very handy
  • 来自 SC，8 天前
  • 来自 _KingClown，8 天前
    Dude, I can't even access anything from how slow it is on Free. I can't even access YouTube or anything, no website can load.

    开发者回应

    发布于 8 天前
    That doesn't sound right. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. You could try some of the tips at https://protonvpn.com/support/increase-vpn-speeds to improve your connection speeds. If the issue persists, contact us at https://protonvpn.com/support-form so we can assist you further.
  • 来自 Brush，9 天前
  • 来自 Riko_Crimea，12 天前
    Не работает совершенно в России (на ПК)

    开发者回应

    发布于 9 天前
    We're sorry about that. Unfortunately, Russia is one of the restrictive countries that are blocking VPN connections, which is the reason you're experiencing this issue. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
  • 来自 Firefox 用户 18562084，12 天前
  • 来自 Firefox 用户 15396036，13 天前
  • 来自 Firefox 用户 18681678，15 天前
  • 来自 Robin，16 天前
  • 来自 EnbyTea，16 天前
    free version is useless since you can't select countries in it anymore. If you're going to pay money for a VPN do it elsewhere.

    开发者回应

    发布于 13 天前
    The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice (https://protonvpn.com/pricing).
  • 来自 Stanislav，19 天前
    Прекрасно работает на телефоне, никаких нареканий.
    Не работает на ПК, ни с приложения ни с браузера. В том числе и с платных серверов.

    开发者回应

    发布于 13 天前
    We're sorry to hear that. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
  • 来自 Firefox 用户 17816943，21 天前
  • 来自 Nicolas Lietzke，21 天前
  • 来自 Firefox 用户 18672004，22 天前
  • 来自 Firefox 用户 18034633，25 天前
  • 来自 patrick，25 天前
    Proton VPN a fonctionné quelques semaines, mais depuis assez longtemps maintenant (trop longtemps) il plante sur "En attente d'un serveur disponible" et peut rester ainsi des heures. ce 'truc' ne fonctionne pas.

    开发者回应

    发布于 25 天前
    Bonjour, pouvez-vous confirmer que vous utilisez l'add-on pour Firefox (car celle-ci ne contient pas de texte "En attente d'un serveur disponible"). Pourrait-il s'agir d'un problème avec la version desktop ?

    Dans tous les cas, je vous encourage à vous rendre sur protonvpn.com/support-form pour que le service client puisse analyser le problème et comprendre pourquoi la connexion ne fonctionne pas sur votre appareil.
  • 来自 dost teklif，1 个月前
  • 来自 Badaboom，1 个月前
  • 来自 Coolio，1 个月前
    Incredible VPN. I forget I'm even using it with these speeds.