Proton VPN: Fast & Secure 的评价
Proton VPN: Fast & Secure 作者： Proton, Proton Team
Firefox 用户 14720582 的评价
开发者回应
发布于 2 天前Would you mind clarifying your review further? We'd be more than happy to help with anything, but we need to have a clear understanding first. Please contact us at https://protonvpn.com/support-form if you have any specific questions, concerns, or requests regarding Proton VPN.
310 条评价
- 评分 3 / 5来自 BZ，2 天前Mostly works well on Windows 11, until your computer goes to sleep. After you wake it up, Firefox has no Internet connectivity until you close and reopen Firefox, or disable the Proton VPN extension.
Developer response:
"Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at [support form URL] with more details so we can investigate the behavior further."
My response to developer:
I filed a support request with details last week and haven't heard anything. I'm disappointed to see a response to my review here before getting a response from support. But since I'm getting a response here:
Windows 11 23H2 build 22631.4460
Firefox 132.0.2
Proton VPN 1.2.3
No error messages (unless I open up the Browser Console)
Other extensions in use include uBlock Origin and DuckDuckGo Privacy Essentials.
The problem immediately goes away when I disable Proton VPN after waking from sleep. I can quickly toggle the extension off and back on and Proton reconnects and everything works from that point.开发者回应
发布于 2 天前Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at https://protonvpn.com/support-form with more details so we can investigate the behavior further. - 评分 5 / 5来自 Firefox 用户 16066501，5 天前
- 评分 5 / 5来自 Luiz，5 天前
- 评分 2 / 5来自 Arnold Youth，6 天前I like Proton's products, but if you're using this one, just use the desktop app. I don't know what it is, but it makes the browser slow. The desktop app is fine though, so maybe I have an incompatibility issue or something. I use LibreWolf for my browser.
开发者回应
发布于 6 天前Sorry to hear that. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. You could try some of the tips at https://protonvpn.com/support/increase-vpn-speeds to improve your connection speeds. If there are no improvements, contact us at https://protonvpn.com/support-form so we can assist you further. - 评分 1 / 5来自 Firefox 用户 14779222，7 天前
- 评分 5 / 5来自 sjmur，7 天前Proton is one VPN I can rely on when others just don't work. I use this add-on to ensure my personal browser is not being tracked by my own employers network. It's very handy
- 评分 5 / 5来自 SC，8 天前
- 评分 1 / 5来自 _KingClown，8 天前Dude, I can't even access anything from how slow it is on Free. I can't even access YouTube or anything, no website can load.
开发者回应
发布于 8 天前That doesn't sound right. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. You could try some of the tips at https://protonvpn.com/support/increase-vpn-speeds to improve your connection speeds. If the issue persists, contact us at https://protonvpn.com/support-form so we can assist you further. - 评分 5 / 5来自 Brush，9 天前
开发者回应
发布于 9 天前We're sorry about that. Unfortunately, Russia is one of the restrictive countries that are blocking VPN connections, which is the reason you're experiencing this issue. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.- 评分 1 / 5来自 Firefox 用户 18562084，12 天前
- 评分 5 / 5来自 Firefox 用户 15396036，13 天前
- 评分 1 / 5来自 Firefox 用户 18681678，15 天前
- 评分 5 / 5来自 Robin，16 天前
- 评分 1 / 5来自 EnbyTea，16 天前free version is useless since you can't select countries in it anymore. If you're going to pay money for a VPN do it elsewhere.
开发者回应
发布于 13 天前The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice (https://protonvpn.com/pricing). - 评分 1 / 5来自 Stanislav，19 天前Прекрасно работает на телефоне, никаких нареканий.
Не работает на ПК, ни с приложения ни с браузера. В том числе и с платных серверов.开发者回应
发布于 13 天前We're sorry to hear that. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts. - 评分 5 / 5来自 Firefox 用户 17816943，21 天前
- 评分 5 / 5来自 Nicolas Lietzke，21 天前
- 评分 5 / 5来自 Firefox 用户 18672004，22 天前
- 评分 1 / 5来自 Firefox 用户 18034633，25 天前
- 评分 1 / 5来自 patrick，25 天前Proton VPN a fonctionné quelques semaines, mais depuis assez longtemps maintenant (trop longtemps) il plante sur "En attente d'un serveur disponible" et peut rester ainsi des heures. ce 'truc' ne fonctionne pas.
开发者回应
发布于 25 天前Bonjour, pouvez-vous confirmer que vous utilisez l'add-on pour Firefox (car celle-ci ne contient pas de texte "En attente d'un serveur disponible"). Pourrait-il s'agir d'un problème avec la version desktop ?
Dans tous les cas, je vous encourage à vous rendre sur protonvpn.com/support-form pour que le service client puisse analyser le problème et comprendre pourquoi la connexion ne fonctionne pas sur votre appareil. - 评分 5 / 5来自 dost teklif，1 个月前
- 评分 1 / 5来自 Badaboom，1 个月前