Proton VPN: Fast & Secure 的评价
Proton VPN: Fast & Secure 作者： Proton, Proton Team
Proton Team 的回应
开发者回应
发布于 25 天前Sorry to hear that. Could you share more details about the issue? What type of internet connection are you using? What is your ISP? Do you have access to a different network that you can try connecting to for testing purposes? Contact us at protonvpn.com/support/contact so we can help you troubleshoot the issue further.
407 条评价
- 评分 2 / 5来自 Firefox 用户 18958776， 2 天前When it works it's relatively good, though lacking in features compared to the full-fledged mobile or desktop apps (eg. no ability to configure profiles such as "stealth"). Unfortunately it very frequently fails to connect, or will say it's connected but you can't actually load any web pages. Sometimes the extension itself will even say that it is having trouble connecting and needs to be reinstalled which does work...until the same problem happens all over again. If it weren't for the reliability issues it would be an easy 4-star extension, with the 5th star being reserved for feature-parity with the mobile and desktop apps.
开发者回应
发布于 2 天前Sorry to hear that. Could you share more details about the connection issue? What exactly is the error message you're receiving? Are you using any other VPN, proxy, or custom DNS services? Are both your browser and the Proton VPN extension up to date? Contact us at protonvpn.com/support/contact so we can help you troubleshoot.
Meanwhile, we've documented your feedback for future consideration as our team is constantly working on feature parity across all platforms. - 评分 5 / 5来自 Firefox 用户 17710924， 5 天前
- 评分 1 / 5来自 Dr. B. R. Shriradhakrishnasharnam， 5 天前Not available for Firefox on Android, so I have no choice other than to skip it.
开发者回应
发布于 4 天前The browser extension is currently not officially supported on Firefox for Android, however, we will work on a mobile-friendly version in the future. In the meantime, you can download the native Proton VPN app at protonvpn.com/download-android. - 评分 5 / 5来自 Firefox 用户 18380387， 9 天前
- 评分 1 / 5来自 Jean-Jacques TAKAMURA， 10 天前Extension has been extremely reliable for me over the years but over the past couple weeks the experience has really gone downhill, the VPN doesn't auto-connect on browser start, it loses connection very often and does not connect to a new server, and it often fails, outright saying I need to re-install the extension, which I have done a couple times now, to no avail. Not sure what they are cooking but I can't say I'd recommend the extension right, I will be sure to update my rating should this be a temporary spell.
开发者回应
发布于 4 天前Sorry to hear that. Would you mind sharing more details about these issues? Are your browser and the Proton VPN extension both up to date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - 评分 5 / 5来自 Firefox 用户 13856003， 12 天前
开发者回应
发布于 13 天前That doesn't sound right. Would you mind letting us know what issues you've experienced with our service exactly? We'd be more than happy to help, but we need some basic details to work with. Please feel free to contact us through our support form at protonvpn.com/support/contact with more information so we can help.- 评分 5 / 5来自 Nova D. Kayis， 14 天前
- 评分 5 / 5来自 Retromania， 16 天前
- 评分 5 / 5来自 Firefox 用户 14398555， 21 天前
- 评分 4 / 5来自 Rishi Bose， 21 天前
- 评分 1 / 5来自 RipvWinkle， 22 天前If isp blocking proton site there is no way to use this extension because authorization is going before establish vpn connection.
开发者回应
发布于 17 天前Sorry to hear that. We've shared your feedback with the team for further investigation. That said, if you have the opportunity to install our native Proton VPN app or connect through the manual setup methods, we'd suggest doing so as an alternative. - 评分 5 / 5来自 Firefox 用户 18920618， 23 天前
- 评分 5 / 5来自 ankou'serv， 25 天前
开发者回应
发布于 25 天前Sorry to hear that. Could you share more details about the issue? What type of internet connection are you using? What is your ISP? Do you have access to a different network that you can try connecting to for testing purposes? Contact us at protonvpn.com/support/contact so we can help you troubleshoot the issue further.- 评分 5 / 5来自 Firefox 用户 15772481， 1 个月前
- 评分 2 / 5来自 Pursuant Fox， 1 个月前Firefox extension has no support for mobile.
This is a major issue for anyone looking to maintain their privacy on-the-go.
If I were to use a VPN app that connects me to my home server, I wouldn't have the option of using the native Proton VPN client as well.
The lack of mobile support for this extension is a serious issue.开发者回应
发布于 25 天前We're sorry to see that you're dissatisfied. The Proton VPN browser extension is currently not available on mobile browsers, although we've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - 评分 4 / 5来自 Firefox 用户 18911278， 1 个月前
开发者回应
发布于 1 个月前The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, if you wish to connect to a specific server of your choice, you may consider upgrading your plan. On another note, you can learn more about improving your connection speeds at protonvpn.com/support/increase-vpn-speeds.- 评分 5 / 5来自 Muhammad Hilmi Zuhdi， 1 个月前
- 评分 5 / 5来自 hilmi zuhdi， 1 个月前